540229 - when replying to/forwarding an email i am unable to see the body of the email.

Status: RESOLVED INCOMPLETE

(Thunderbird :: Mail Window Front End, defect)

Description

[adel.awadallah]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7
Build Identifier: 

When replying to/forwarding an email i am unable to see the body of the email. This problem occurred after i upgraded to thunderbird 3.0. Never had the issue in the previous versions.

Reproducible: Sometimes

Steps to Reproduce:
1.replying to an email
2.forwarding an email
3.
Actual Results:  
replying and forwarding emails

Comment 1

[Ludovic Hirlimann [:Usul]]

Can you do a few things :

1) start thunderbird in -safemode and let us know if this still happens.
2) screenshot of your issue ?

Comment 2

[adel.awadallah]

Attachment: This is what i get when i reply to an email

this is what i get when i reply to an email

Comment 3

[adel.awadallah]

Attachment: what i see before i respond

Comment 4

[Ludovic Hirlimann [:Usul]]

Where these obtained while started in -safe-mode ?

Comment 5

[Ludovic Hirlimann [:Usul]]

(In reply to comment #3)
> Created an attachment (id=423931) [details]
> what i see before i respond

Thanks But I can't read these file could you post them in jpeg ?

Comment 6

[Wayne Mery (:wsmwk)]

adel, if you still see this problem using v3.1.x, please attach the message as .eml file to this bug

Comment 7

[Joshua Cranmer [:jcranmer]]

RESOLVED INCOMPLETE due to lack of response to previous question. If you feel this change was made in error, please respond to this bug with your reasons why.