540705 - email text invisible replying to message from Incredimail

Status: RESOLVED DUPLICATE of bug 525359

(Thunderbird :: Message Compose Window, defect)

Description

[vobexo]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.1.5) Gecko/20091204 Thunderbird/3.0

after try to replay an email from Incredimail, the text i want to write ist invisible.
After that all new Email typed are invisible.
I must close Thunderbird and reopen it to solve the Problem.
But after try again Incredimail, same again.

Sorry for Bad English!

Reproducible: Always




This is the Email Programm.

http://www.incredimail.com/german/splash.aspx

Comment 1

[Ludovic Hirlimann [:Usul]]

Can you save the email in question in .eml format using File -> save. Come back to this page and use the add attachment link to give us the email causing the issue ?
Does it work better if you start Thunderbird in -safe-mode (http://kb.mozillazine.org/Safe_mode) ?

Comment 2

[vobexo]

Hi,

i have tryed Safe mode, but doesen work for the bug.#
I Also have updatet to Thunderbird 3.01, same result.

I have found out, that not all email from incredibmail cause the error.
In the Error Email are big animatet gif´s and a colored background.

I Cannot save the mail, because it have a lot of email cc in it and for privacy I can not save it, sorry.

I can type Text in the invisible Email Answer, than save it and after reopen this, i can see the written text!

Hope that help you.

Comment 3

[Ludovic Hirlimann [:Usul]]

(In reply to comment #2)

> I Cannot save the mail, because it have a lot of email cc in it and for privacy
> I can not save it, sorry.

Once saved edit it with a text editor and replace the emails by xxx ...

Comment 4

[Mac]

I am using TB 3.0.1 with Comcast on a Win2K machine. When I type in a new (blank) email, the cursor moves but nothing appears. The bug seems to be in the "Variable Width" setting. Before I start typing, if I change "Variable Width" to "Times" I am then able to see what I'm typing.

Unfortunately, the problem also exists in all my sent mail, because it was always composed using the "Variable Width" setting. To read what I've sent, I have to first click Reply or Forward, then highlight all the text, then change the setting to "Times".

In short, the "Variable Width" setting creates an invisible font.

This problem did not exist in TB2.

Comment 5

[Wayne Mery (:wsmwk)]

we talked about this this today.
dup?

Comment 6

[Joe Sabash [:JoeS1]]

Most likely a dup of bug 525359
I posted somewhat of a workaround there.