Closed Bug 546565 Opened 14 years ago Closed 8 years ago

numerous crashes under various circumstances, sometimes several in a row in nsEventDispatcher::Dispatch

Categories

(Core :: DOM: UI Events & Focus Handling, defect)

1.9.1 Branch
x86_64
Windows 7
defect
Not set
critical

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: valamar, Unassigned)

References

Details

(Keywords: crash)

Crash Data

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7

i get crashes at what appear to be random intervals, under different circumstances. I am unable to reproduce on demand, but generally i get 3 to 4 a day (i only use it for a few hours a day). the program will crash, and then the bug reporter app will appear. after submitting it will attempt to restore my tabs. sometimes this is successful, others it will simply crash again. if it crashes again, it brings up the tab recovery menu. I usually try to recover my tabs, sometimes successfully, other times it will crash again after opening the tabs, and some times it will crash before i can move my mouse. i have tried firefox with no add-ons, and have tried to re-install firefox.

Also, it doesn't appear to save settings just before the crash. For example, if i open a link in a new tab, and then it crashes, when it comes back, the tab and that link will no be there, even after 4 or 5 seconds. 

Reproducible: Sometimes

Steps to Reproduce:
1.an unable to reproduce at will
2.
3.
Actual Results:  
an unable to reproduce at will

Expected Results:  
an unable to reproduce at will

add-ons: Speed dial 0.9.5, Personas 1.5.1, NoScript 1.9.9.45, Free Downlad Mangaer plugin 1.3.4, FoxTab 1.3, Adblock Plus 1.1.3, Web developer 1.1.8, and VMware remote Console Plug-in 2.5.0.122581,
Theme : Default 3.5.7
Firefox verson 3.5.7 currently, been happening since i upgraded to 3.5

again, even after uninstalling and re-installing, this still occurs, even without me adding add-on (VMware and Free download manager may add themselves)

stable with Opera, IE8 (32 and 64 bit) and chrome.
I run Avira Anti-vir and Commodo Firewall (with defense plus enabled)
Post crash IDs:
https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
Severity: normal → critical
Version: unspecified → 3.5 Branch
bp-5eff4fba-4868-4069-b38e-fd3e62100118
0  	mozcrt19.dll  	arena_run_dalloc  	 obj-firefox/memory/jemalloc/src/jemalloc.c:3733
1 	mozcrt19.dll 	arena_dalloc 	obj-firefox/memory/jemalloc/src/jemalloc.c:4568
2 	mozcrt19.dll 	free 	obj-firefox/memory/jemalloc/src/jemalloc.c:6404
3 	plds4.dll 	PL_FinishArenaPool 	nsprpub/lib/ds/plarena.c:324
4 	xul.dll 	nsEventDispatcher::Dispatch 	content/events/src/nsEventDispatcher.cpp:544
5 	xul.dll 	nsEventStateManager::DispatchMouseEvent 	content/events/src/nsEventStateManager.cpp:3697
6 	xul.dll 	nsEventStateManager::NotifyMouseOver 	content/events/src/nsEventStateManager.cpp:3820
7 	xul.dll 	nsEventStateManager::GenerateMouseEnterExit 	content/events/src/nsEventStateManager.cpp:3851
8 	xul.dll 	nsEventStateManager::PreHandleEvent 	content/events/src/nsEventStateManager.cpp:999
9 	xul.dll 	PresShell::HandleEventInternal 	layout/base/nsPresShell.cpp:6313
10 	xul.dll 	PresShell::HandlePositionedEvent 	layout/base/nsPresShell.cpp:6211
11 	xul.dll 	PresShell::HandleEvent 	layout/base/nsPresShell.cpp:6071
12 	xul.dll 	nsViewManager::HandleEvent 	view/src/nsViewManager.cpp:1400
13 	xul.dll 	nsViewManager::DispatchEvent 	view/src/nsViewManager.cpp:1359
14 	xul.dll 	HandleEvent 	view/src/nsView.cpp:168
15 	xul.dll 	nsWindow::DispatchEvent 	widget/src/windows/nsWindow.cpp:1033
16 	firefox.exe 	firefox.exe@0x307d9 	
17 	xul.dll 	nsWindow::DispatchMouseEvent 	widget/src/windows/nsWindow.cpp:6630
18 	xul.dll 	ChildWindow::DispatchMouseEvent 	widget/src/windows/nsWindow.cpp:6777
19 	xul.dll 	nsWindow::ProcessMessage 	widget/src/windows/nsWindow.cpp:4569
20 	xul.dll 	nsWindow::WindowProc 	widget/src/windows/nsWindow.cpp:1249
21 	user32.dll 	InternalCallWinProc 	
22 	user32.dll 	UserCallWinProcCheckWow 	
23 	user32.dll 	DispatchMessageWorker 	
24 	user32.dll 	DispatchMessageW 	
25 	xul.dll 	nsAppShell::ProcessNextNativeEvent 	widget/src/windows/nsAppShell.cpp:165
26 	winmm.dll 	timeGetTime 	
27 	xul.dll 	nsBaseAppShell::OnProcessNextEvent 	widget/src/xpwidgets/nsBaseAppShell.cpp:296
28 	nspr4.dll 	nspr4.dll@0x1546f 	
29 	xul.dll 	nsThread::ProcessNextEvent 	xpcom/threads/nsThread.cpp:508
30 	xul.dll 	nsBaseAppShell::Run 	widget/src/xpwidgets/nsBaseAppShell.cpp:170
31 	xul.dll 	nsAppStartup::Run 	toolkit/components/startup/src/nsAppStartup.cpp:193
32 	nspr4.dll 	PR_GetEnv 	
33 	firefox.exe 	wmain 	toolkit/xre/nsWindowsWMain.cpp:110
34 	firefox.exe 	__tmainCRTStartup 	obj-firefox/memory/jemalloc/src/crtexe.c:591
35 	kernel32.dll 	kernel32.dll@0x13676 	
36 	ntdll.dll 	ntdll.dll@0x39d71 	
37 	ntdll.dll 	ntdll.dll@0x39d44
Summary: numerous crashes under various circumstances, sometimes several in a row → numerous crashes under various circumstances, sometimes several in a row [@ arena_run_dalloc ]
Component: General → jemalloc
Product: Firefox → Core
QA Contact: general → jemalloc
Version: 3.5 Branch → 1.9.1 Branch
Component: jemalloc → DOM: Events
Keywords: crash
QA Contact: jemalloc → events
Valamar, have you tried running FF in safe mode?
i had before the re-install. i'm running it in safe mode now, so i'll see if that helps.
Crash Signature: [@ arena_run_dalloc ]
Depends on: 636113
Crash Signature: [@ arena_run_dalloc ] → [@ arena_run_dalloc] [@ arena_run_dalloc | arena_dalloc | free | PL_FinishArenaPool]
Depends on: 716345
Summary: numerous crashes under various circumstances, sometimes several in a row [@ arena_run_dalloc ] → numerous crashes under various circumstances, sometimes several in a row @ arena_run_dalloc | arena_dalloc | free | PL_FinishArenaPool
Crash Signature: [@ arena_run_dalloc] [@ arena_run_dalloc | arena_dalloc | free | PL_FinishArenaPool] → nsDispatchingCallback*, nsCOMArray<nsIDOMEventTarget>*)] [@ arena_run_dalloc] [@ arena_run_dalloc | arena_dalloc | free | PL_FinishArenaPool] [@ arena_run_dalloc | arena_dalloc | free | PL_FinishArenaPool | nsEventDispatcher::Dispatch(nsISupports*, nsPr…
Component: DOM: Events → Event Handling
Summary: numerous crashes under various circumstances, sometimes several in a row @ arena_run_dalloc | arena_dalloc | free | PL_FinishArenaPool → numerous crashes under various circumstances, sometimes several in a row in nsEventDispatcher::Dispatch
Crash Signature: , nsDispatchingCallback*, nsCOMArray<nsIDOMEventTarget>*)] → , nsDispatchingCallback*, nsCOMArray<nsIDOMEventTarget>*)] [@ arena_run_dalloc | arena_dalloc | free | PL_FinishArenaPool | nsEventDispatcher::Dispatch]
valamar email address fails
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → INCOMPLETE
Component: Event Handling → User events and focus handling
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