547231 - Duplicate inboxes

Status: RESOLVED INCOMPLETE

(Thunderbird :: Folder and Message Lists, defect)

Description

[kmail]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729)
Build Identifier: Thunderbird 3.0.2

I imported all my old settings onto my new computer but it has duplicated one of my email inboxes. All others are okay. I thought about trying to delete one but am worried it might delete all.

Reproducible: Always

Comment 1

[Ludovic Hirlimann [:Usul]]

This is an update from 2.x right ?

Are you in the smart folder view (look above your folder list) ?

Comment 2

[kmail]

Yes, an update. I'm in view 'all'. Duplicate is also in smart view.

Comment 3

[Ludovic Hirlimann [:Usul]]

David user is seeing duplicate inboxes while using 3.0.2, what do you need to figure out what's going on ?

Comment 4

[David :Bienvenu]

3.02 isn't out yet, is it? If it really was 3.02, prefs.js might be helpful.

Comment 5

[Ludovic Hirlimann [:Usul]]

Kmail can you send the prefs.js file that is in your profile to [e-mail].
To locate your profile, see this page for more information: https://support.mozillamessaging.com/en-US/kb/Profiles.

Make sure you are running 3.0.2 before doing so as 3.0.2 should have fixed this.

(In reply to comment #4)
> 3.02 isn't out yet, is it? If it really was 3.02, prefs.js might be helpful.

No but it's findable, it's only out in beta for now.

Comment 6

[David :Bienvenu]

yes, but doesn't it have a beta in the version string?

Comment 7

[kmail]

Asked me to update tonight so must be out of beta

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.1.8) Gecko/20100216 Thunderbird/3.0.2

Ran thunderbird.exe -ProfileManager and it didn't come up with anything, neither can I find prefs.js Sorry.

Comment 8

[Mark Banner (:standard8)]

(In reply to comment #7)
> Asked me to update tonight so must be out of beta
> 
> Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.1.8) Gecko/20100216
> Thunderbird/3.0.2

Beta releases don't have beta in the version string. They are the exact same builds that we'll release if they are deemed to be ok.

Comment 9

[David :Bienvenu]

(In reply to comment #7)
> 
> Ran thunderbird.exe -ProfileManager and it didn't come up with anything,
> neither can I find prefs.js Sorry.

http://kb.mozillazine.org/Profile_folder will help you find your profile directory, and prefs.js is in your profile dir.

Comment 10

[Mark Banner (:standard8)]

(In reply to comment #8)
> (In reply to comment #7)
> > Asked me to update tonight so must be out of beta
> > 
> > Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.1.8) Gecko/20100216
> > Thunderbird/3.0.2
> 
> Beta releases don't have beta in the version string. They are the exact same
> builds that we'll release if they are deemed to be ok.

Sorry, I'd just like to clarify this. Beta releases/candidate releases of *stable branches* (i.e. major versions) do not get beta in the version string.