547525 - Failure to submit form queries

Status: RESOLVED WORKSFORME

(Core :: DOM: Core & HTML, defect)

Description

[Michael]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5 (.NET CLR 3.5.30729)

70% of the time firefox 3.6 fails to submit forms to webpages
It seems to fail most often on a Facebook game called Realm of Empires.

Reproducible: Sometimes

Steps to Reproduce:
It happens most often when sending a in-game email to another player.
Actual Results:  
Does not send message

Expected Results:  
It should send the message.

Comment 1

[Boris Zbarsky [:bzbarsky]]

Michael, what extensions do you have installed?  Do any of them monitor HTTP traffic (e.g. Firebug)?

Comment 2

[Boris Zbarsky [:bzbarsky]]

Michael, one more question.  Is your Firefox profile or OS possibly set up to
use a proxy, or proxy autoconfig or anything like that?

Comment 3

[Michael]

I have reverted to 3.5.8 which works perfectly.

The addon's I have are:
Adobe DLM (powered by getPlus(R))1,6,2,41
BugMeNot 2.2
Free Download Manager plugin 1.3.4
Java Quick Starter 1.0
Microsoft .NET Framework Assistant 1.1

Neither Firefox nor Windows use a proxy or anything similar.

Comment 4

[Boris Zbarsky [:bzbarsky]]

Hmm.  Michael, do you have Google Toolbar by any chance?

Also, are you willing to try creating an HTTP log that captures the problem, maybe?  There are other reports of similar issues, so it might be that the logs those folks provide will give enough information to diagnose their problems and that your problem is the same.  So I can understand if you don't want to take the trouble to create an HTTP log.  Let me know.

Comment 5

[Boris Zbarsky [:bzbarsky]]

One other thing.  Can you go into Preferences > Advanced > Network, click the
"Settings..." button in the Connection section, and select "No proxy"?  If you
do that, does it help?  Or is it already selected?

Comment 6

[Marcel]

I'm observing the same bug with any form. When clicking on submit sometimes some or all inputs are not sent to the server. I confirmed it with a new profile, no extensions, no active plugins and the bug only came up after upgrading to firefox 3.6
I use Windows 7 x64 on two machines and both machines show the same bug.

Comment 7

[Boris Zbarsky [:bzbarsky]]

Marcel, can you answer my questions from comment 5?

Comment 8

[Marcel]

The faulty profile as well as the new one have "No proxy" selected.

Boris, I'm sorry for the trouble but I have to revise my last reply. After some more extensive testing I noticed that the bug was in fact gone and the error message seemed to be a problem of the forum I used for testing. I played around with importing some parts of the faulty profile (Using the extension FEBE). I was able to import all parts except for the configuration. The bug returned right after importing them. I set up exactly the same settings without importing them and the bug did not occur. Since I never touched anything in about:config and the fault occurred after updating to 3.6 I'm wondering how it was introduced in the first place...

Comment 9

[Boris Zbarsky [:bzbarsky]]

Marcel, when you say "the configuration", do you mean prefs.js?

And that if you set the same preference settings by hand the bug does not occur, but that if you set them via this import tool (whatever it is), then it does?

Comment 10

[Marcel]

Exactly, Boris.

Since you mentioned proxies I collected some of the differing lines from the broken and the intact profile. As I said: in the (GUI) options of both profiles "No proxy" is selected:

user_pref("network.proxy.backup.ftp", "172.16.0.10");
user_pref("network.proxy.backup.ftp_port", 3128);
user_pref("network.proxy.backup.gopher", "172.16.0.10");
user_pref("network.proxy.backup.gopher_port", 3128);
user_pref("network.proxy.backup.socks", "172.16.0.10");
user_pref("network.proxy.backup.socks_port", 3128);
user_pref("network.proxy.backup.ssl", "172.16.0.10");
user_pref("network.proxy.backup.ssl_port", 3128);
user_pref("network.proxy.ftp", "172.16.0.10");
user_pref("network.proxy.ftp_port", 3128);
user_pref("network.proxy.gopher", "172.16.0.10");
user_pref("network.proxy.gopher_port", 3128);
user_pref("network.proxy.http", "172.16.0.10");
user_pref("network.proxy.http_port", 3128);
user_pref("network.proxy.share_proxy_settings", true);
user_pref("network.proxy.socks", "172.16.0.10");
user_pref("network.proxy.socks_port", 3128);
user_pref("network.proxy.ssl", "172.16.0.10");
user_pref("network.proxy.ssl_port", 3128);
user_pref("network.proxy.type", 4);

I hope this is helpful and I'm not only spaming your inboxes.

Comment 11

[Marcel]

(In reply to comment #10)
The lines came from the broken profile.

Comment 12

[Boris Zbarsky [:bzbarsky]]

> user_pref("network.proxy.type", 4);

I have no idea why the UI is showing that as "No proxy" (looks like a bug you should file on the UI).  That setting means "use WPAD to determine the proxy".  And yes, given bug 547239 that setting would cause the problem you're seeing.

Presumably something at some point changed your proxy settings, which then tickled the 3.6-only issue in bug 547239.

The good news is that the next 3.6.x update should fix things for you.  :)

Comment 13

[Marcel]

Sounds great. Since this is the first bug I've ever participated in reporting I'm not exactly sure how and where to file the bug on the UI or how to phrase it exactly. Any pointers?

Comment 14

[Boris Zbarsky [:bzbarsky]]

Don't worry about it.  I filed bug 550928.

In general, though, the way to report a bug is to go to https://bugzilla.mozilla.org/ and click "File a Bug", then follow the prompts...

Comment 15

[Boris Zbarsky [:bzbarsky]]

Michael, are you still seeing this with Firefox 3.6.2 or later?

Comment 16

[Martijn Wargers (dead)]

Michael, if you're still seeing this in current Firefox, please reopen.