Closed Bug 556281 Opened 15 years ago Closed 15 years ago

TB will not display body of messages received from Craigslist.org

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Platform:
x86
Linux
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: jd1008, Unassigned)

Details

User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.8) Gecko/20100216 Fedora/3.5.8-1.fc12 Firefox/3.5.8 Build Identifier: Thunderbird 3.0.3, Copyright (c) 1998-2010 mozilla.org, Fedora 12 i686 I had attempted to reset my password on craigslist.org via the web, and it would inform me that an email has been sent to my email account with a link to reset my password. The email header shows up in Inbox, but no message body gets displayed. Then I posted an ad on craigslist, and again craigslist emailed me a copy of my ad. Again, I can see the header, but no message body. I have to resort to using my web interface to gmail in order to read the message body. So, what's with TB that it cannot show the message body, whereas the web interface can? Reproducible: Always Steps to Reproduce: 0. InstallThunderbird 3.0.3 on your Linux box. 1. Create an account on craigslist 2. Change your password on craigs list 3. Open TB, and try to read the message craigslist sent. Actual Results: Message body does not display. Expected Results: message body visible and readable. This problem is taking place on Fedora Linux 12, and TB 3.0.3 I have no idea if the windows version has the same problem.
I have the same problem on Windows 7 with Thunderbird 3.0.4 Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.9) Gecko/20100317 Thunderbird/3.0.4
(In reply to comment #0) > Actual Results: > Message body does not display. Is there displyable mail body text or text part for mail body in mail data? Have you checked mail source? (View/Message Source) Can you attach mail? (save as .eml, attach .eml file to this bug, never paste) What is your View choice? - View/Message Body As - View/Display Attachments Inline
Yes - As I said, I can view the message when loggin in to my account via web. If I select View->Message body as->plain text, then the message body is visible, but "original html" or "simple html", then the message body is invisible. Here is the message body when view as simple text: Craigslist has received a request to reset the password for the account ...... If you did not request this change, please disregard this email. If you do wish to choose a new password, please go to: https://accounts.craigslist.org/login?rst=y&ui=............... If you experience any problems or have any questions, please reply to this message or email help@craigslist.org Thank you for using craigslist! View->Display attachments inline is NOT checked. One interesting item in the mail header of the message shows Content-Transfer-Encoding:binary I do not see this in other messages which are viewable as original html, even though they are plain text and cotain no html.
(In reply to comment #3) > One interesting item in the mail header of the message shows > Content-Transfer-Encoding:binary For which part in the mail? If for Content-Type:text/html part, corrupted message header for text/html part is probably culprit. JD, important thing is mail header like above, mail structure, instead of text data itself in mail data. Could you please attach .eml file, after replacing sensitive data, removing irrelevant data to problem (long text data in text/plain part, long HMTL source in text/html part, <html> & </html> is sufficient for first analysis, long image data in image/xxx part).
As I said: The mail header. How many other parts besides message body and attachments are there? The message has no attachments. At any rate, here is the entire header: From: - Tue Mar 30 21:37:04 2010 X-Account-Key: account3 X-UIDL: GmailId127b27f894cc6d3d X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Delivered-To: ..................... Received: by 10.231.11.66 with SMTP id s2cs139987ibs; Tue, 30 Mar 2010 21:34:15 -0700 (PDT) Received: by 10.150.120.7 with SMTP id s7mr480305ybc.345.1270010054929; Tue, 30 Mar 2010 21:34:14 -0700 (PDT) Return-Path: <bounce-accounts-jd1008=gmail.com@craigslist.org> Received: from mxo2p.craigslist.org (mxo2p.craigslist.org [208.82.236.167]) by mx.google.com with ESMTP id 1si17022559gxk.49.2010.03.30.21.34.14; Tue, 30 Mar 2010 21:34:14 -0700 (PDT) Received-SPF: pass (google.com: domain of bounce-accounts-********************** designates 208.82.236.167 as permitted sender) client-ip=208.82.236.167; Authentication-Results: mx.google.com; spf=pass (google.com: domain of bounce-accounts-********************** designates 208.82.236.167 as permitted sender) smtp.mail=bounce-accounts-********************** Content-Transfer-Encoding: binary Content-Type: multipart/alternative; boundary="_----------=_1270010053684542" MIME-Version: 1.0 X-Mailer: MIME::Lite 3.01 (F2.74; A1.74; B3.07; Q3.07) From: help@craigslist.org To: ******************** Subject: craigslist.org: Request to Reset Account Password for ........ Date: Tue, 30 Mar 2010 21:34:13 -0700 (PDT) X-Cl-Originating-Ip: 76.218.81.78 Message-Id: <20100331043413.9A8A5F1289@web4p.int.craigslist.org>
(In reply to comment #5) > Content-Transfer-Encoding: binary > Content-Type: multipart/alternative; > boundary="_----------=_1270010053684542" As multipart/alternative, text/plain part and text/html part are usually put in mail data. > Content-Type: multipart/alternative; boundary="_----------=_1270010053684542" > > --_----------=_1270010053684542 > Content-Type: text/plain; ... > > --_----------=_1270010053684542 > Content-Type: text/html; ... > > --_----------=_1270010053684542-- (end of all part data in the multipart/alternative) text/html part may be multipart/related. > --_----------=_1270010053684542 > Content-Type: multipart/related; boundary="boundary" > > --boundary > Content-Type: text/html; ... > > <html> ... <img src="cid:..."> ... </html> > > --boundary > Content-Type: image/jpeg; ... > > --boundary-- > --_----------=_1270010053684542-- For Content-Type: of multipart/alternative, multipart/related, multipart/mixed, search Google for them by yourself, please.
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.9) Gecko/20100317 SUSE/2.0.4-3.2 SeaMonkey/2.0.4 has the same problem with email from Craig's List. I can also read mail via web (using Horde). Here's the View Source, slightly redacted. The 7bit encoding caught my attention. pasted[ From - Thu Jun 10 12:54:28 2010 X-Account-Key: account9 X-UIDL: UID124-1272485129 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Return-path: <bounce- ... .COM@craigslist.org> Envelope-to: WF@ ... COM Delivery-date: Thu, 10 Jun 2010 12:29:11 -0400 Received: from mxo5p.craigslist.org ([208.82.236.170]) by lcp1.irides.com with esmtp (Exim 4.69) (envelope-from <bounce-WF ... .COM@craigslist.org>) id 1OMkcx-0008Bh-Ld for WF@ ... .COM; Thu, 10 Jun 2010 12:29:11 -0400 Content-Type: multipart/alternative; boundary="_----------=_12761873493140622" MIME-Version: 1.0 X-Mailer: MIME::Lite 3.01 (F2.76; A2.04; B3.07_01; Q3.07) From: craigslist.org <noreply@craigslist.org> To: WF@ ... .COM Subject: Your craigslist posting Date: Thu, 10 Jun 2010 09:29:09 -0700 (PDT) X-Cl-Originating-Ip: 96.241.30.37 Message-Id: <20100610162909.5257C904E9@web42p.int.craigslist.org> Content-Transfer-Encoding: 7bit This is a multi-part message in MIME format. --_----------=_12761873493140622 Content-Disposition: inline Content-Transfer-Encoding: quoted-printable Content-Type: text/plain Confirmation for Posting ID# 1784943393Your ad, titled ' ... ' has= been posted as follows:http://washingtondc.craigslist.org/nva/pts/17849433= 93.html (auto parts) ... --_----------=_12761873493140622 Content-Disposition: inline; filename="message.html" Content-Transfer-Encoding: quoted-printable Content-Type: text/html; name="message.html" <p>Confirmation for Posting ID# 1784 ... </p><p>Your ad, titled ' ... ' has been posted as follows:<p><a href=3D"http://washingtondc.craigsl= ist.org/nva/pts/178... .html">http://washingtondc.craigslist.org/nva/pts= /1784943393.html (auto parts)</a><br> <p>Posts will appear ... list of common = scams.</a></p><p>Thanks for using craigslist!</p> --_----------=_12761873493140622-- ]end
> --_----------=_12761873493140622 > Content-Disposition: inline; filename="message.html" > Content-Type: text/html; name="message.html" Have you checked combinations of next settings in comment #2? > What is your View choice? > - View/Message Body As > - View/Display Attachments Inline Dup of Bug 182627? By the way, please don't paste long mail data to bug. Save in text file and attach the file to bug, please.
Thank you. It was the "view attachments in-line" that was the problem for me--can see the messages now.
I have given up on this issue. I have even given up on craigslist. Thanks to all who looked into it.
Closing as INCOMPLETE per comment #10 by bug opener.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INCOMPLETE
(In reply to comment #11) > Closing as INCOMPLETE per comment #10 by bug opener. Yes, the message will display if "Display Attachments Inline" is enabled, and "JD" may have given up on the issue (out of frustration?), I'm not sure that's a good reason for the bug to be closed. Question: Is the purpose of the "Display Attachments Inline" setting to allow display of parts with "Content-Disposition: inline", or to allow the inline-display of parts with "Content-Disposition: attachment" ? If the former, then the wording should probably be "Display Inline Attachments"; if the latter, then the setting should not affect the display of parts with "Content-Disposition: inline" (as it does in this case). In any case, if the attachment is NOT displayed, there should be an iconic representation that there is an attachment (as recommended by the relevant RFC) -- instead of just a blank message; I would say that providing no indication of the existence of attachments is a bug. I thought there was another bug report describing this problem, but I can't find it.....
Michael Pasek is correct. I should have seen SOMETHING that indicated that some part of the message is not being displayed. The thing is, you can all see this problem if you subscribe to Craigslist and then attempt to reset your craigslist password (after you have created the account) AND DO NOT set "Display Attachments Inline". The password reset message that will come to you from Craigslist will not be displayed , and no indication whatsovever that there is a message body or an attachment at all.
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