558292 - Thunderbird crashes when I right click an attachment to "save as"

Status: RESOLVED DUPLICATE of bug 522575

(Thunderbird :: General, defect)

Description

[Melvin]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.9) Gecko/20100317 Thunderbird/3.0.4

Since upgrading to the current version, every time I try to save an attachment, Thunderbird crashes and brings up the crash report box. The attachment does get saved but the program has to be re-started.

Reproducible: Always

Steps to Reproduce:
1. Right click attachment
2 [review]. Select Save As
3. Thunderbird crashes
Actual Results:  
Attachment is saved and Thunderbird has to be started again to get the next attachment.

Expected Results:  
Save attachment and continues reading mail

I am using the default install.

Comment 1

[[:Aureliano Buendía]]

Sound as extension issue: please start TB in safe-mode as described here
http://support.mozillamessaging.com/en-US/kb/Safe+Mode

Comment 2

[Melvin]

(In reply to comment #1)
> Sound as extension issue: please start TB in safe-mode as described here
> http://support.mozillamessaging.com/en-US/kb/Safe+Mode

I get the same result in safe mode. Immediate crash as soon as I select location to save file to. File saves and TB crashes. Below is the crash report:

Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.0.4
BuildID: 20100317103207
CrashTime: 1270820533
Email: [e-mail]
InstallTime: 1270031113
ProductName: Thunderbird
SecondsSinceLastCrash: 1424
StartupTime: 1270820392
Theme: classic/1.0
Throttleable: 1
URL: 
Vendor: 
Version: 3.0.4

Comment 3

[Ludovic Hirlimann [:Usul]]

Can we get a crash id as described at http://kb.mozillazine.org/Breakpad ?

Comment 4

[Melvin]

(In reply to comment #3)
> Can we get a crash id as described at http://kb.mozillazine.org/Breakpad ?

bp-ab40471f-b7df-4485-a62c-d8f6e2100409