559694 - Blank window on reply or forward

Status: RESOLVED DUPLICATE of bug 525359

(Thunderbird :: Message Compose Window, defect)

Description

[LB]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.9) Gecko/20100317 Thunderbird/3.0.4

when replying to or forwarding an email the resulting body panel appears blank.
If on forwarding the message the spell checker will go to work and will pick up
errors in spelling. This indicates to me that the window/screen in question is not redrawing as it should.
The message is received at the other end intact.

Reproducible: Always

Steps to Reproduce:
1.changed user accounts
2.Forwarded message
3.restarted computer
Actual Results:  
The same as described in "Detail"

Expected Results:  
After restarting the computer would have expected this problem to disappear.

I have been using Thunderbird for several years.
2 weeks ago upgraded to the latest version and all went well until this morning when the blank body window started so updated to the current version with the same problems.

Comment 1

[Joe Sabash [:JoeS1]]

LB,
Does this happen with one particular email, or with all.

Comment 2

[LB]

Joe,
Happens on all emails and another bug has occurred 
when attempting to write emails the body will not except
the cursor so when inputing text into the email body
there is no text showing. On sending the email to my
own email address (different from the one I am sending from)
I can read what I have written in the email body.
The From, To and Subject fields can receive input ok.
I can not see the text in body of email when writing from
approximately 6 different accounts.
The computer and program have been shut down several times
in an attempt to fix problem. Also mail boxes have been compacted.

Comment 3

[Joe Sabash [:JoeS1]]

Please check your tesxt color and background settings in
Tools>>Options>>Composition>>General

Comment 4

[LB]

Joe,
that was one of the first things that I checked.
The cursor is not appearing in the body of the
emails which to me indicates that the window in 
question is not getting focus or redrawing.

Comment 5

[Joe Sabash [:JoeS1]]

Take a look at bug 525359
To see if it applies in your case.

Comment 6

[LB]

Joe 
you're right with that, it is the same
X-Mailer: IncrediMail.
Your work around with the Shift/Reply works
ok with the original email but if you go 
another email which has the X-Mailer: IncrediMail
then you once again cannot see the text in any replies
to other emails. If you do the Shift/Reply then close
the window and then just do the normal Reply then you 
are once again back to normal.
Very annoying hope its fixed soon.
Thanks for your help

Comment 7

[Joe Sabash [:JoeS1]]

Thanks for testing