561012 - When I send mail it times out saying it can not connect to smpt server.

Status: RESOLVED INCOMPLETE

(SeaMonkey :: MailNews: Account Configuration, defect)

Description

[Stephen Wheatstone]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.9) Gecko/20100317 SeaMonkey/2.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.9) Gecko/20100317 SeaMonkey/2.0.4

When I send mail it times out saying it can not connect to smpt server. I am however able to receive mail. I cheched the settings are correct against my machine which still connects OK using the same setting through outlook. I have gone in and tick the smtp server password box but seamonkey refuses to ask for a password. When I check in Password manager The Pop3 password is recorded but the smpt server password is missing. Would love an add password box here.

Reproducible: Always

Steps to Reproduce:
1.Send a test email. to self.
2.
3.
Actual Results:  
Message fails to send
 and get seand message error "Sending of message failed.
The message could not be sent because the connection to SMTP server smtp.cyberone.com.au timed out. Try again or contact your network administrator.

Comment 1

[lenochod]

Please, create log from send message. See - https://wiki.mozilla.org/MailNews:Logging

Attach log file via the "Add an attachment" function to the bug.

Comment 2

[lenochod]

Attachment: log to all

I received this from Stephen:

"Attached are two log reports concerning this bug. The first I set the log to all; while in the second I set it to smtp only."

Please post all comments here, on this bug. Please see the Bugzilla Etiquette on ( https://bugzilla.mozilla.org/page.cgi?id=etiquette.html ), on the section on "No Private email" .

Comment 3

[lenochod]

Attachment: log smtp only

Comment 4

[lenochod]

Reporter, please read bug 563230.

Comment 5

[Stephen Wheatstone]

Hi

Carrying out the modifications as described in bug 563230 did they did not work. The Test file still refused to send.

However I did a work around by loading sea monkey on to a different machine that has windows 64 bit not 32 bit and the other machine works fine. So for me using the other machine for mail is no problem.

Comment 6

[lenochod]

Did profile migrate from SeaMonkey 1.1 ?

Firewall blocking connection or antivirus program?

Check setting for SMTP Server in about: config - Write about:config into the URL bar and hit Enter. Type "smtp" (without the quotes) into the Filter box.

Comment 7

[Otto Koehn]

WFM
Build-Identifikator: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b8pre) Gecko/20101205 Firefox/4.0b8pre SeaMonkey/2.1b2pre

Comment 8

[Wayne Mery (:wsmwk)]

no response from reporter to lenochod's questions (In reply to comment #6)
> Did profile migrate from SeaMonkey 1.1 ?
> 
> Firewall blocking connection or antivirus program?
> 
> Check setting for SMTP Server in about: config - Write about:config into the
> URL bar and hit Enter. Type "smtp" (without the quotes) into the Filter box.