561501 - SUMO mobile stage - run SQL in comment 3

Status: RESOLVED FIXED

(mozilla.org Graveyard :: Server Operations, task)

Description

[Paul Craciunoiu [:paulc]]

After some investigation into bug 554781, I suspect that SUMO mobile stage does not have access to apps.videos.mozilla.org

Not sure of the setup, but AFAICT, desktop's SUMO stage can access it and mobile stage cannot. Corresponding sites are:
https://mobile-support-stage.mozilla.com
https://support-stage.mozilla.com/

While we're at this, it would be great to make sure that mobile production also has access to it the same was as desktop production does.

Comment 1

[Derek Moore [:dmoore]]

Paul,

mobile-support-stage and support-stage are hosted on the same backend server (which does have access to apps.videos for HTTP and HTTPS). Anything else we can do to help debug?

Comment 2

[Paul Craciunoiu [:paulc]]

Derek,

I'm in the office today and tomorrow. It might be easier to just sit down and debug this together. Is there a time that works for you?

Thanks!

Comment 3

[Paul Craciunoiu [:paulc]]

Derek, run this on the mobile stage database please:

---
UPDATE tiki_preferences SET value = 'emc' WHERE name = 'minify_cache_option';
---

I can attach if you prefer. Thanks!

Comment 4

[Derek Moore [:dmoore]]

mysql> select * from tiki_preferences where name = 'minify_cache_option';

+---------------------+-------+
| name                | value |
+---------------------+-------+
| minify_cache_option | d     | 
+---------------------+-------+
1 row in set (0.00 sec)

mysql> UPDATE tiki_preferences SET value = 'emc' WHERE name = 'minify_cache_option';

Query OK, 1 row affected (0.01 sec)
Rows matched: 1  Changed: 1  Warnings: 0

mysql> select * from tiki_preferences where name = 'minify_cache_option';

+---------------------+-------+
| name                | value |
+---------------------+-------+
| minify_cache_option | emc   | 
+---------------------+-------+
1 row in set (0.00 sec)

mysql>

Comment 5

[Paul Craciunoiu [:paulc]]

Thanks Derek, I see it working now. You can close this!