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SUMO mobile stage - run SQL in comment 3

RESOLVED FIXED

Status

mozilla.org Graveyard
Server Operations
--
major
RESOLVED FIXED
8 years ago
3 years ago

People

(Reporter: paulc, Assigned: dmoore)

Tracking

Details

(URL)

(Reporter)

Description

8 years ago
After some investigation into bug 554781, I suspect that SUMO mobile stage does not have access to apps.videos.mozilla.org

Not sure of the setup, but AFAICT, desktop's SUMO stage can access it and mobile stage cannot. Corresponding sites are:
https://mobile-support-stage.mozilla.com
https://support-stage.mozilla.com/

While we're at this, it would be great to make sure that mobile production also has access to it the same was as desktop production does.
(Reporter)

Updated

8 years ago
Blocks: 554781
(Assignee)

Comment 1

8 years ago
Paul,

mobile-support-stage and support-stage are hosted on the same backend server (which does have access to apps.videos for HTTP and HTTPS). Anything else we can do to help debug?
Assignee: server-ops → dmoore
(Reporter)

Comment 2

8 years ago
Derek,

I'm in the office today and tomorrow. It might be easier to just sit down and debug this together. Is there a time that works for you?

Thanks!
(Reporter)

Comment 3

8 years ago
Derek, run this on the mobile stage database please:

---
UPDATE tiki_preferences SET value = 'emc' WHERE name = 'minify_cache_option';
---

I can attach if you prefer. Thanks!
Summary: SUMO mobile stage does not have access to apps.videos.mozilla.org → SUMO mobile stage - run SQL in comment 3
(Assignee)

Comment 4

8 years ago
mysql> select * from tiki_preferences where name = 'minify_cache_option';

+---------------------+-------+
| name                | value |
+---------------------+-------+
| minify_cache_option | d     | 
+---------------------+-------+
1 row in set (0.00 sec)

mysql> UPDATE tiki_preferences SET value = 'emc' WHERE name = 'minify_cache_option';

Query OK, 1 row affected (0.01 sec)
Rows matched: 1  Changed: 1  Warnings: 0

mysql> select * from tiki_preferences where name = 'minify_cache_option';

+---------------------+-------+
| name                | value |
+---------------------+-------+
| minify_cache_option | emc   | 
+---------------------+-------+
1 row in set (0.00 sec)

mysql>
(Reporter)

Comment 5

8 years ago
Thanks Derek, I see it working now. You can close this!
(Assignee)

Updated

8 years ago
Status: NEW → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → FIXED
Product: mozilla.org → mozilla.org Graveyard
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