Closed Bug 562493 Opened 15 years ago Closed 15 years ago

Closing some tabs doesn't work on the first click.

Categories

(Thunderbird :: Toolbars and Tabs, defect)

Product:
Thunderbird
Component:
Toolbars and Tabs
Platform:
x86
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: peter, Unassigned)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1059 Safari/532.5 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.9) Gecko/20100317 Thunderbird/3.0.4 Some buttons require that I click them many times before they take the appropriate action. The most notable example is if I have a list of messages open as a tab (as a result of searching and then clicking View As List) and then click on the blue box on the tab to close the tab, it usually doesn't close until I hit the button 2-10 times. Certainly one might suspect that my computer is slow or something else is going on nabbing all processor power. This could be the case, but I don't think so based on the fact that there is no hour class cursor and I have CPU Usage monitor widget running all the time and when I see this problem I always look at it and it's never using more than 15% of my CPU and usually less than 5%. Next thing people might wonder is since Windows is such a pig in terms of disk usage, maybe there's a disk access problem. I doubt this is the case given that my "drive" is actually two X25 SSDs striped, providing my box with a super, super fast drive. Maybe RAM? I have 8 GBs, of which I currently have 4.2 GB free. CPU speed? Doubt that as well as I'm running a quad core i7... Reproducible: Sometimes Steps to Reproduce: 1. Do a search for messages. 2. Hit open as list. 3. Hit button to close the tab. Sometimes you need to repeat step three 2 to 10 times. Actual Results: Sometimes it closes the tab, sometimes it does not. Expected Results: Always close the tab the first time I click the button.
Version: unspecified → 3.0
Have you tried safe mode? (see https://support.mozillamessaging.com/en-US/kb/Safe+Mode for more information)
Component: General → Toolbars and Tabs
QA Contact: general → toolbars-tabs
Summary: Some close buttons require many, many clicks. → Closing some tabs doesn't work on the first click.
no response from Peter, and I've never seen this. => incomplete
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INCOMPLETE
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