Closed Bug 56581 Opened 25 years ago Closed 24 years ago

Freeze upon startup of browser

Categories

(Core Graveyard :: RDF, defect, P3)

Product:
Core Graveyard
Component:
RDF
Platform:
x86
Windows ME
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: locke, Assigned: waterson)

Details

Attachments

(2 files)

File Monitor log when Mozilla opens
444.08 KB, text/plain
Details
File Monitor Log when Mozilla won't open
29.87 KB, text/plain
Details
From Bugzilla Helper: User-Agent: Mozilla/4.75 [en] (Win95; U) BuildID: Mozilla freezes upon starting the application via mozilla.exe, and attempts at re-importation of my 4.0 profile and profile management itself though the -installer and -profilemanager switches do no good either. The only thing that can be done at this point is a CTRL-ALT-DEL and closing the app through Task Manager. As far as I can tell, the only time that Mozilla M17 or M18 have ever run on the specific machine I'm using it on has been immediately after installation of the program via the Windows installer. In fact, as I type this, it's frozen as a background process and not responding. The other stuff I have loaded into memory at the moment are SETI@home, Norton Antivirus 2000, PGPtray, Microsoft Global IME, ZoneAlarm firewall, speedkey (Microsoft keyboard driver), and em_exec (Logitech mouse driver). I've not had this problem with M16 and prior, but M17 and M18 seem to do this every time. Reproducible: Always Steps to Reproduce: Pretty simple. It's simply running Mozilla without running mozilla-win32-installer-M18.exe and reinstalling the program each time I want to use it. Actual Results: The system shows a "working in background" icon for about thirty seconds, then continues as though Mozilla was never selected from the menu. Calling up Task Manager, Mozilla shows up as nearly dead last on the applications list (with only the Microsoft keyboard driver being lower). Expected Results: I think that this should be obvious. On my Windows 98 box, which has a nearly identical configuration, I have no problems. The only real differences are the operating system (the problematic one is running Windows ME, as noted above) and video card (the Win98 box has a Voodoo 3 3500, the one with problems a GeForce 2 with Detonator drivers).
Dan Tanaree, are you still seeing this with a current nightly builds. Have you deleted your old profiles and your mozregistry.dat file? Have you tried the zipped build (just unzip it to a directory and run mozilla.exe from there)? Have you tried closing some of those other items that are running?
Yes, I went through all of those suggestions already. I thought that the Mozilla registry was the problem at first, and so deleted and rebuilt it several times; this did nothing, so I tried the zipped build - this doesn't run as well, to a degree. This has the same symptoms as the installer build - hanging and inactivity, but it'll run exactly _once_. After this, I have to unzip a different build (usually I try one of the nightlies, but about 75% of those won't load even once) on top and use the -installer switch to re-import my 4.0 profile before it'll run again, again only once. I've also tried hiding my 4.0 and 5.0 profiles by moving them to my other computer, then deleting the Mozilla registry and getting it to restart normally, and which point it again won't load. This is likely not a memory corruption issue, as I've tried cold restarts with it not working (having first cleared the registry and profiles, of course) and yielded no results. Is there anywhere else that Mozilla writes to? I've also unloaded all but the most essential Windows elements (Explorer) before running to try to rule out a program conflict - this problem stays with that, as well. I've noticed that Windows hides some TSRs from the Task Manager, but I think I got them all with a selective startup. Could it be an issue with my system only?
Dan, it sounds like it is something specific to your setup but that doesn't mean it won't bite a lot of other folks. Have you tried running either PR2 or PR3 from Netscape?
I can't seem to download PR3 - the download of the first component always times out, regardless of when I try to connect. PR2, however, doesn't seem to have any problems other than complete instability compared to Mozilla.
coudl you try a new recent build (post m18)?
In respose to Mr. Rosenburg's query - I've just tried the 11/5 nightly; no good. I get the same symptoms as for M18. Something new I'd noticed - I had deleted one of the older nightlies (10/30, I think) to install the 11/5 _while it was running_ (it not doing anything, and I had forgotten that it was still sitting in the background stalled), and Windows didn't complain about any of the Mozilla files being in use. Checking, Windows still lists Mozilla as a thread running at the bottom of the priority list in Task Manager.
Dan Tanaree, if you end this process, remove your mozilla profiles and your mozregistry.dat and then launch mozilla what happens? Have you tried different command line arguments like running mozilla.exe -installer or -profilemanager or -mail ?
Same thing as if I reinstalled it - I had mentioned this once already in my initial post. -installer, -profilemanager, and -mail arguments result in the same as a regular start - the program hangs after around 30 seconds of showing a "busy" mouse icon (and nothing else - no "Mozilla" startup screen) and then sits at the bottom of Task Manager.
I assume you have a msvcrt.dll file...so, could you try without the firewall program?
I've already tried that - if you recall, I had mentioned that I had tried a completely clean restart before. Everything that wasn't needed to run was disabled via selective startup before a cold restart.
please see the steps i took to triage bug 59554. If you can repeat them I can probably triage this bug. One step before you do that, please try running viewer.exe (and when you get a new build you can also try winEmbed.exe) the output and overall results would be useful [eg, viewer runs, winembed hangs). you can also try the other exe's in the bin directory, but those two would be the first i'd want to know about.
URL: N/A
It definitely isn't msvcirt.dll, as I have that already. Viewer.exe crashes on gxhtml.dll; the "Example 0 - Raptor" menu appears, but the DOS box that loads prior to that reports "nsNativeComponentLoader: GetFactory(C:\Progra~1\mozilla\bin\ components\rdf.dll) Load FAILED with error: error 31" anywhere from six to a dozen times before the program causes a GPF with the aforementioned DLL. Winembed.exe crashes in a similar fashion, except for chrome.dll instead. Here's a dump of a FileMon log of Mozilla starting up (simply replace all instances of "SeaMonkey" with "bin" for the most recent build): 9:37:35 PM Mozilla Attributes C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZILLA.EXE.LOCAL NOTFOUND GetAttributes 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\WSOCK32.DLL SUCCESS Offset: 24576 Length: 2560 9:37:35 PM Mozilla Attributes C:\PROGRAM FILES\MOZILLA\SEAMONKEY\WS2_32.DLL NOTFOUND GetAttributes 9:37:35 PM Mozilla Attributes C:\WINDOWS\SYSTEM\WS2_32.DLL SUCCESS GetAttributes 9:37:35 PM Mozilla Directory C:\WINDOWS\SYSTEM\WS2_32.DLL SUCCESS QUERY 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZREG.DLL SUCCESS Offset: 45056 Length: 4096 9:37:35 PM Mozilla Attributes C:\PROGRAM FILES\MOZILLA\SEAMONKEY\WS2HELP.DLL NOTFOUND GetAttributes 9:37:35 PM Mozilla Attributes C:\WINDOWS\SYSTEM\WS2HELP.DLL SUCCESS GetAttributes 9:37:35 PM Mozilla Directory C:\WINDOWS\SYSTEM\WS2HELP.DLL SUCCESS QUERY 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZREG.DLL SUCCESS Offset: 45056 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\MSVCRT.DLL SUCCESS Offset: 245760 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\MSVCRT.DLL SUCCESS Offset: 217088 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZILLA.EXE SUCCESS Offset: 0 Length: 1024 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\MSVCRT.DLL SUCCESS Offset: 270336 Length: 3584 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\MSVCRT.DLL SUCCESS Offset: 253952 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\MSVCRT.DLL SUCCESS Offset: 249856 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZREG.DLL SUCCESS Offset: 53248 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZREG.DLL SUCCESS Offset: 57344 Length: 1536 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\TAPI32.DLL SUCCESS Offset: 53248 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\TAPI32.DLL SUCCESS Offset: 57344 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\TAPI32.DLL SUCCESS Offset: 53248 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\TAPI32.DLL SUCCESS Offset: 4096 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\TAPI32.DLL SUCCESS Offset: 4096 Length: 4096 9:37:35 PM Mozilla Attributes C:\PROGRAM FILES\MOZILLA\SEAMONKEY\SECUR32.DLL NOTFOUND GetAttributes 9:37:35 PM Mozilla Attributes C:\WINDOWS\SYSTEM\SECUR32.DLL SUCCESS GetAttributes 9:37:35 PM Mozilla Directory C:\WINDOWS\SYSTEM\SECUR32.DLL SUCCESS QUERY 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\SECUR32.DLL SUCCESS Offset: 49152 Length: 2560 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\SECUR32.DLL SUCCESS Offset: 49152 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\SECUR32.DLL SUCCESS Offset: 4096 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\SECUR32.DLL SUCCESS Offset: 4096 Length: 4096 9:37:35 PM Mozilla Seek C:\WINDOWS\SYSTEM\USER.EXE SUCCESS Beginning Offset: 6238 / New offset: 6238 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\USER.EXE SUCCESS Offset: 6238 Length: 8821 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\MPR.DLL SUCCESS Offset: 40960 Length: 1024 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 319488 Length: 3072 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\TAPI32.DLL SUCCESS Offset: 106496 Length: 3584 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\TAPI32.DLL SUCCESS Offset: 102400 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\PLC4.DLL SUCCESS Offset: 20480 Length: 512 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\TAPI32.DLL SUCCESS Offset: 57344 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\SECUR32.DLL SUCCESS Offset: 24576 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\SECUR32.DLL SUCCESS Offset: 53248 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\RASAPI32.DLL SUCCESS Offset: 184320 Length: 512 9:37:35 PM Mozilla Attributes C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MSWSOCK.DLL NOTFOUND GetAttributes 9:37:35 PM Mozilla Attributes C:\WINDOWS\SYSTEM\MSWSOCK.DLL SUCCESS GetAttributes 9:37:35 PM Mozilla Directory C:\WINDOWS\SYSTEM\MSWSOCK.DLL SUCCESS QUERY 9:37:35 PM Mozilla Read C:\PROGRAM FILES\NETSCAPE\NAVIGATOR\USERS\LOCKE\NEWS\NEWS.RC SUCCESS Offset: 61440 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\NETSCAPE\NAVIGATOR\USERS\LOCKE\NEWS\NEWS.RC SUCCESS Offset: 57344 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\NETSCAPE\NAVIGATOR\USERS\LOCKE\NEWS\NEWS.RC SUCCESS Offset: 65536 Length: 1536 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZREG.DLL SUCCESS Offset: 49152 Length: 3072 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\NSPR4.DLL SUCCESS Offset: 131072 Length: 3072 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\PLDS4.DLL SUCCESS Offset: 12288 Length: 512 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\PLC4.DLL SUCCESS Offset: 16384 Length: 512 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZREG.DLL SUCCESS Offset: 17408 Length: 512 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZREG.DLL SUCCESS Offset: 20992 Length: 512 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZREG.DLL SUCCESS Offset: 58368 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZREG.DLL SUCCESS Offset: 282624 Length: 2048 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZREG.DLL SUCCESS Offset: 41984 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZREG.DLL SUCCESS Offset: 140288 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\SHELL32.DLL SUCCESS Offset: 32768 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\SHELL32.DLL SUCCESS Offset: 1048576 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\SHELL32.DLL SUCCESS Offset: 299008 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\SHELL32.DLL SUCCESS Offset: 36864 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\SHELL32.DLL SUCCESS Offset: 294912 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\SHELL32.DLL SUCCESS Offset: 16384 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\SHELL32.DLL SUCCESS Offset: 323584 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\PLC4.DLL SUCCESS Offset: 716800 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\PLC4.DLL SUCCESS Offset: 733184 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\PLC4.DLL SUCCESS Offset: 729088 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 218112 Length: 3072 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 336896 Length: 3072 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 328704 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 115712 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 33792 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 29696 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 87040 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 25600 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 205824 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 185344 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\JS3250.DLL SUCCESS Offset: 218112 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\JS3250.DLL SUCCESS Offset: 266240 Length: 3072 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\JS3250.DLL SUCCESS Offset: 245760 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\JS3250.DLL SUCCESS Offset: 13312 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZILLA.EXE SUCCESS Offset: 13312 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZILLA.EXE SUCCESS Offset: 23552 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZILLA.EXE SUCCESS Offset: 17408 Length: 512 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZILLA.EXE SUCCESS Offset: 5120 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZILLA.EXE SUCCESS Offset: 1024 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZILLA.EXE SUCCESS Offset: 9216 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\MOZILLA.EXE SUCCESS Offset: 334848 Length: 3072 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 37888 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 9216 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 225280 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 13312 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 17408 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 46080 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\NSPR4.DLL SUCCESS Offset: 110592 Length: 4096 9:37:35 PM Mozilla Read C:\PROGRAM FILES\MOZILLA\SEAMONKEY\XPCOM.DLL SUCCESS Offset: 91136 Length: 4096 9:37:35 PM Mozilla Attributes C:\WINDOWS\SYSTEM\CPWATCH.DLL SUCCESS GetAttributes 9:37:35 PM Mozilla Directory C:\WINDOWS\SYSTEM\CPWATCH.DLL SUCCESS QUERY 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\CPWATCH.DLL SUCCESS Offset: 8192 Length: 1024 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\CPWATCH.DLL SUCCESS Offset: 8192 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\CPWATCH.DLL SUCCESS Offset: 12288 Length: 512 9:37:35 PM Mozilla Attributes C:\WINDOWS\SYSTEM\CPHOOKS.DLL SUCCESS GetAttributes 9:37:35 PM Mozilla Directory C:\WINDOWS\SYSTEM\CPHOOKS.DLL SUCCESS QUERY 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\CPHOOKS.DLL SUCCESS Offset: 12288 Length: 1536 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\CPHOOKS.DLL SUCCESS Offset: 12288 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\CPHOOKS.DLL SUCCESS Offset: 16384 Length: 512 9:37:35 PM Mozilla Attributes C:\WINDOWS\SYSTEM\PGPHK.DLL SUCCESS GetAttributes 9:37:35 PM Mozilla Directory C:\WINDOWS\SYSTEM\PGPHK.DLL SUCCESS QUERY 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\PGPHK.DLL SUCCESS Offset: 8192 Length: 1024 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\PGPHK.DLL SUCCESS Offset: 8192 Length: 4096 9:37:35 PM Mozilla Read C:\WINDOWS\SYSTEM\PGPHK.DLL SUCCESS Offset: 12288 Length: 512 9:37:35 PM Mozilla Attributes C:\WINDOWS\SYSTEM\INDICDLL.DLL SUCCESS GetAttributes 9:37:35 PM Mozilla Directory C:\WINDOWS\SYSTEM\INDICDLL.DLL SUCCESS QUERY
Dan Tanaree, can you try one thing more. Can you make sure that the component registry is deleted should live somewhere like this C:\WINNT\Profiles\user\Application Data\Mozilla\registry.dat and then try a current talkback zipped build.
I've just tried deletion of registry.dat with the most recent nightly - no go. I'm getting similar crashes from viewer.exe and winembed.exe as last time, as well (see comments three entries up). Mozilla isn't even bothering to recreate the file this time, from what I can tell. I'm still thinking that the odd thing is that it runs fine on my Win98 box...
Something new with the most recent (0.6) build: Mozilla will now run exactly _once_ for each cold start. After that, all symptoms mentioned in the above thread for this bug (56581) return.
Marking NEW...I know its a questionable but we need an engineer to look at it. It has a lot of good information too.
Status: UNCONFIRMED → NEW
Ever confirmed: true
over to RDF for evaluation. nsNativeComponentLoader: GetFactory(C:\Progra~1\mozilla\bin\ components\rdf.dll) Load FAILED with error: error 31
Assignee: asa → waterson
Component: Browser-General → RDF
QA Contact: doronr → tever
I too am plaged by this bug. I have build 2000121104 as retreived from the zip file nightly. I experience the bug in a slightly different manner but ONLY under Windows ME as seems to be the case in previous entries. Starting from a fresh boot, I can launch Mozilla without incident. However, after launching a few other programs (IE, SecureCRT, ICQ and maybe ServU FTP) and then closing Mozilla, I can not get it (Mozilla) to restart. Even if I close all programs, Mozilla will not restart. Only a warm or cold boot of the machine will allow a restart of Mozilla. Symptoms: As has been previously mentioned, I too see the "busy" icon for a few moments and then no program is launched, and the cursor returns to it's normal state. A CTRL-ALT-DEL also shows me an instance of Mozilla at dead last in the task/program menu list. An attempt to shut down the program with "End Task" is sucessfull but any further attempts to launch Mozilla result in the same behavor. Further notes: I have not yet tried any of the solutions listed above, but will be post haste. (This is my first bugzilla report, so I'm just learning :)
If you need a bit more information on this bug, I just tried Mozilla 0.7 out. Like 0.6, it will run once, then start manifesting the bug (busy icon then load halts under WinME). I've made sure on all attempts I've listed, BTW, that Mozilla was NOT running in the background in subsequent executions to make sure that this isn't just a reprise of 50424. Does WinME handle memory allocation differently than previous versions? As nothing in the settings seems to affect this bug, all appropriate files are accessed correctly upon startup, and multiple uses renders bug appearance more likely, I would guess that it's an issue with memory corruption of some sort in ME (but I've only been a programming student for a few years, so I'm certainly no expert). In addition, if you recall, I've had no problems on my Win98 box (similar config to my WinME box). I've also recently tried 0.7 on an (ancient) Pentium 166 running Win95 for the hell of it, and the bug doesn't manifest there either (though it certainly does run much more slowly, as is to be expected).
Could this be related to bug 64939, where Mozilla fails to start after re-install? Summary: Mozilla re-install deletes the 'chrome' dir in the 'bin' dir, but the 'chrome' preferences in the profile still point to a previously installed, but now removed chrome. Check the following: remove the 'chrome' dir in your profile, and try to start Mozilla, if it starts then this is indeed related to this chrome bug.
I was also experiencing this bug. Windows ME. Mozilla ID: 2001011104 It had been occuring on my system since at least mid December. I had removed mozver.dat and mozreg and the profile but that didn't fix it. I would see the splash screen the first time I ran Mozilla from a restart but nothing after that. ctrl-alt-del would mozilla running last and after end tasking it every other time I ran mozilla I would see nothing except the pointer with an hourglass. I then deleted all occurences moz from my registry and restarted. This seemed to fix it. I am able to open and close mozilla numerous times with no problems.
Responses to two of the recent posts on this bug: Concerning the comment from cbowman, this seems to act a bit differently. The Mozilla logo doesn't even appear upon running the EXE. Completely purging the Registry of Mozilla references doesn't seem to affect this (unless I restart, in which case it would start working again anyway). In response to akayser, deletion of the chrome dir doesn't seem to allow a restart. Again, busy icon for about thirty secs, then nothing.
My comments were premature. I apologize. I was able to open and close mozilla for a few minutes after restarting but I can't even get it to open now. I do not get a splash screen. I can find no pattern to it. So I am back to experiencing the same problems as Dan Tanaree. Could it be related to a certain architecture? my system is an Athlon Thunderbird 800 on an Asus A7V MB with Mushkin PC133 Rev2 RAM if that helps any. Let me know if I can provide any other information.
I tried some more stuff: I was able to open viewer and winembed for about as long after a reboot as I was mozilla, after the time is up I get WinEmbed has caused an error in docshell.dll and viewer does the same in cookie.dll I will attach a file monitor log of what happens when mozilla opens first and then another one where it doesn't I noticed when mozilla won't open ole32.dll and shlwapi.dll are replaced with mousemgr.dll in the filemonitor log. The descrepency starts in line 218 when moz opens and in 242 when it doesn't in the attached files to follow.
Just to add to the confusion : bug 65323 reports the same thing. the reporter was able to start Mozilla by deleting everything and creating a new profile though. For the developers : Clearly something has been messed in the profiles during a given period (just before M17?). I guess this is not a big problem but still...
There was a problem with two builds installed in the same directory. I can't remember the bug number, but racham and I fixed it a while ago.
Status: NEW → RESOLVED
Closed: 24 years ago
Resolution: --- → WORKSFORME
tever is not RDF QA anymore
QA Contact: tever → nobody
Product: Core → Core Graveyard
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