570599 - Images in emails take a VERRRRY long time to load, and one by one!

Status: RESOLVED DUPLICATE of bug 545126

(Thunderbird :: General, defect)

Description

[Steve]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729)
Build Identifier: Mozilla Thunderbird 3.0.4

Since updating to the latest version, EVERY email with ANY images in them, including something as simple as a small logo, takes a VERRRRY LONG TIME to load! If an email has multiple images in it, it takes a minute or more to load EVERY image, ONE AT A TIME. The status bar says: "Loading Message".

During this time, Thunderbird is rendered unuseable! Even WORSE... after a few minutes this process is repeated... over and over and over! This also happens when replying to or forwarding the message!

Can I go back to an earlier version of Thunderbird?


Reproducible: Always

Steps to Reproduce:
1. Click on ANY email with ANY images in it!

Actual Results:  
That's it. See above.

Expected Results:  
Same very irritating, time-consuming/wasting situation EVERY time!

Again... what do I need to do to go back to an earlier version?

Comment 1

[Ludovic Hirlimann [:Usul]]

Are you using Imap or Pop ?

Anything in Tools -> Error console ?

Have you tried safe mode? (see https://support.mozillamessaging.com/en-US/kb/Safe+Mode for more information)

Comment 2

[Alfredo Lacis]

ADDITIONAL OBSERVATIONS AND A RECOMMENDATION:

I also have this problem.  I just POP'd a message from my gmail account (23MB) with about 10 x 2MB photos.

OBSERVATIONS:

#1. Ludovic Hirlimann's question about IMAP or POP is not relevant, since the message is already in my Inbox.


#2. The issue, as I find it, is that when navigating to the message, TBird tries to expand and load every photo.  

For example, a 2592 x 1944 image is 5,038,848 pixels. These images are 24-bit colour or 3 bytes per pixel. 

This means that for any program to display a 2592 x 1944 x 24 image, you need a malloc of 2 MB for the JPEG, plus a malloc of 15,116,544 Bytes for the resultant expanded BITMAP.

Or for 10 images in an email, 150 MB.  << read this and weep

And, this happens each time I navigate away from the message and back again!


#3. The final observation is that these picture expansions ARE *NOT* INTERRUPTIBLE!  TBird will try to expand all images in the message BEFORE RETURNING CONTROL back to the user.


MY RECOMMENDATION:

There needs to be a (X) [stop] button and/or pressing 'Esc'ape which has the effect to stop expanding ('loading') these photos.


If you have any questions about this, please don't hesitate to get in touch.


Regards,
Alfredo

Comment 3

[WADA:World Anti-bad-Duping Agency]

dup of bug 545126?

Comment 4

[Ludovic Hirlimann [:Usul]]

(In reply to comment #3)
> dup of bug 545126?

I think that bug was about html rendering more than  images. Alfredo is it better in Thunderbird 3.1 ?

Comment 5

[Alfredo Lacis]

Don't know.  I have V3.0.4, straight from the Ubuntu repositories.

And, no, I don't want to start fiddling with non-repository debs or otherwise, sorry.

Comment 6

[Wayne Mery (:wsmwk)]

this should indeed be a dup - the bug was about any attachments html or otherwise