574194 - verifying password during setup

Status: RESOLVED DUPLICATE of bug 429069

(Thunderbird :: Installer, defect)

Description

[[e-mail]]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.3) Gecko/20100423 Ubuntu/10.04 (lucid) Firefox/3.6.3
Build Identifier: 3.0.4

start the setup. enter my name then the e-mail address then the password.
next screen shows contact with my e-mail server
mail.comcast.net     port 110
smtp.comcast.net     port 587
then the line where it is verifying password just keeps spinning
I have tapped the manual setup and all the info appears on the left sice of the screen as to account name
inbox
then you click get mail and it just sits and spins.
if you click on view mail it tells you the server is busy getting your mail
no one on forums has any answers. some don't even have good to say about thunderbird. 
Please get a fix out on this.
Larry

Reproducible: Always

Steps to Reproduce:
1.try to set up an account
2.try to get mail and it says the folder is being processed
3.
Actual Results:  
nothing happens.
it is not doing anything visable

Expected Results:  
I would expect that after 30 minutes it would have downloaded my mail from the server. it does in Evolution

I would think that after processing a message that states
This folder is being processed. Please wait until processing is complete to get messages
this is the aleert that is displayed.

Comment 1

[Michael A. Pasek]

This is probably due to server closing connection after single password failure, and a DUP of Bug 429069.  I believe this behavior is changed in 3.1.something, as a result of changes required for non-password authentication; it will now notify of errors -- but not still not give an opportunity to change password (Bug 505481).

Can you try TB3.1.1 or TB3.1.2 ?  If not, can you get a POP3 log, or a Wireshark/tcpdump capture ('pcap' format) ?  To enable logging (use "POP3:5"), see:
http://kb.mozillazine.org/Session_logging_for_mail/news
https://wiki.mozilla.org/MailNews:Logging

Comment 2

[Wayne Mery (:wsmwk)]

duping. please comment if you feel this is incorrect