575202 - messages deleted after compacting the inmail folder

Status: RESOLVED INCOMPLETE

(Thunderbird :: Folder and Message Lists, defect)

Description

[sdejonckeere]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; fr; rv:1.9.2.4) Gecko/20100611 Firefox/3.6.4 (.NET CLR 3.5.30729)
Build Identifier: 

The inmail folder automatically compacts. This morning, I got a white empty window after the inmail folder was compacted. I could'nt do anything so I closed Thunderbird and restart.

And then, the e-mails since 03 sept 2009 have disappeared... the -emails that were in other personnal folders are still there : only the e-mails that were stocked in the inmail folder disappeared.

I don't know if the e-mails were moved the the trash before I closed Thunderbird (my trash is automatically empty when I close)

(i hope it's clear : english isn't my mother language...)

Reproducible: Sometimes

Steps to Reproduce:
I had this problem just today ; it never happened before (and I hope it won't anymore !!)

Comment 1

[Wayne Mery (:wsmwk)]

can you reproduce this using the currently shipping version 3.1?
 http://getthunderbird.com/

Comment 2

[sdejonckeere]

It actually happened with the 3.1 version. It hasn't happen again since. Compacting the folder works correctly : no white screen, no freezing...

I wonder if I didn't interupt a process when I closed that white screen (Did I close before Thunderbird finished to compact the folder ?) but I didn't get any message to warn me that there were something currently running.

Comment 3

[Wayne Mery (:wsmwk)]

did you actually lose messages?  if so, it could be bug 498814. 
imap account or pop account?

Comment 4

[Andrew]

Please check if the folders, which contain your mail files are encrypted.
If so, then perhaps they disintegrated because this is a new common defect in Mozilla, rather than just in SeaMonkey 2.2, which I have discovered recently.
See here:
https://bugzilla.mozilla.org/show_bug.cgi?id=674742

Comment 5

[Wayne Mery (:wsmwk)]

sdejonckeere ?

Comment 6

[Andrew]

The bug of destruction 674742 may also act on other "triggers". Encryption is not the only one.
The inability to reproduce may indicate just that: encryption may indeed not have been the trigger.
Something else was. - Maybe it was the closing of the window prematurely, as reporter suggests.

I marked the bug as dependent on 674742.