User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 ( .NET CLR 3.5.30729) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:184.108.40.206) Gecko/20100713 Thunderbird/3.1.1 Displays "Building summary for Sent" in status Reproducible: Always Steps to Reproduce: 1. Click on sent folder 2. 3. Actual Results: See details - that is all that happens Expected Results: See the files in the sent folder
I first did an upgrade from TB 3.0.4 - I didn't notice any issues with 3.0.4 until today (8/4/10 - when doing a monthly filing.) I thought the upgrade would help based on reading knowledge base and with the same result. a) Disabled Global Indexer - no change b) Uninstalled TB 3.1.1 and re-installed same problem c) Sent mail finally viewable about 2.5 hours after clicking folder. Cleaning box (only had 422 items but several with large attachments so possibly a memory issue.
Hi david this might have been fixed by bug 581330 which is incorporated into 3.1.2. Can you tell me if you see your sent folders in 3.1.2 ?
I cannot tell you that this upgrade actually fixed the problem. Through "getsatisfaction" discussion, I found that the "Sent" file in the profile was over 4.7G in size. I copied the contents to another location, then deleted the file. Everything is working as it should but I couldn't explain the size of the file in the profile. I was directed to an utility that allowed me to get the mail out of the file - it also crashed after about 17,500+ pieces extracted dating back to 2001. What I couldn't figure out is why the profile retained this information even though I clean up my folders monthly with the vast majority deleted, rarely kept longer than 3 months.
>I cannot tell you that this upgrade actually fixed the problem. So you ca or can't see your sent folder using 3.1.2 ? >What I couldn't figure out is why the profile retained this information even >though I clean up my folders monthly with the vast majority deleted, rarely >kept longer than 3 months. Do you compact your folders once in a while ?