594746 - Filter for the mail flag isn't stable

Status: RESOLVED INCOMPLETE

(SeaMonkey :: MailNews: General, defect)

Description

[bertranddepommery]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; fr; rv:1.9.1.12) Gecko/20100825 NOT Firefox/3.5 SeaMonkey/2.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; fr; rv:1.9.1.12) Gecko/20100825 NOT Firefox/3.5 SeaMonkey/2.0.7

With 2.0.7 version, the flag of one or more filter to activ this don't stand in the value that I get.
(In french while that is difficult to explain :
dans la messagerie, le marquage comme actif des filtres peuvent disparaître. J'ai ce phénomène dans un profile créé avec la version 2.0.7 de test et est resté avec la version 2.0.7 de frenchmozilla.fr).
I must reactive the flag to execute the filter.
That is almost eatch times after the first session of Seamonkey.
I don't remark that on my other profil (I have 5 profiles).
Could-you see about ?
Bertrand

Reproducible: Always

Comment 1

[bertranddepommery]

Hello,
I precise :
that is eatch times I open this profile and non almost.
Bertrand

Comment 2

[bertranddepommery]

hello
I create a new filter with the same characteristics : this morning (after the updatind to 2.0.8), the both, the old and the new are "unflaged". This both move the caracterised mails to an folder, here in the trash folder of the local folders. The other filter move the characterised mails in the trash of the pop.mail. I can post the msgFilterRules.dat if you want.
Bertrand

Comment 3

[bertranddepommery]

Hello,
I explain that in english and in french beacause that is perhaps an bug... or one fuctionality unknown...
When the navigator of Seamonkey is running only (no window for the mail), if it's mails in the server, there is the bip whith the message : « you have x mails » and the messages are charged in background in the inbox.
If this messages must be filter whith the filter-rules, the message are charged but the filter is forced inactiv. Then the filter function become inoperante. I constate this, when I open the mail window : the messages aren’t filtered and the filter is inactiv.
When the Mail window is open whith the navigator (preferences-options), or if, before the navigator, the mail windows is open only (Seamonkey.exe –mail), the filter function run correctly.
But then solution give in your forul by Ed Mullen :
Edit - Preferences - Mail & Newsgroups - check the box for "Only check for new mail after opening Mail & Newsgroups." is runnig BUT this solution has one big default : the password's arn't automatic when we connect a site whith has a login and password registred in Seamonkey. When we untag this option, the login and password are automatic.
Then the solution is : open both the navigator and the mailer.
that is a default of Seamonkey.
In French :
Quand le navigateur de seamonkey est ouvert seul (pas de fenêtre pour le courrier) , s’il y a des mails en attente sur le serveur, seamonkey avertit de ce courrier avec bip sonore et visuel : vous avez x courriers, et il les charge en arrière plan dans les courriers entrants.
Si les messages qui sont arrivés répondent à un des critères d’un filtre actif, celui-ci est désactivé et les messages ne sont pas filtrés : je le constate quand j’ouvre la fenêtre des mails après le signalement de présence de mail, les mails sont dans le courrier entrant sans avoir été filtrés et le filtre correspondant n'est plus coché actif.
Si, avant d’ouvrir le navigateur, je n’ouvre que le courrier (seamonkey.exe –mail) et qu’il y a des messages sur le serveur, ce phénomène ne se produit pas et la fonction filtre fonctionne correctement. C’est la même chose si à l’ouverture de seamonkey, la messagerie est ouverte en même temps que le navigateur (option dans les préférences).
Une première solution est de cocher dans les préférence du courrier et groupes de discussions "ne vérifier que les nouveaux courriels lors de l'ouverture de courrier et groupes de discussion" Mais cette solution a un gros défaut les sites dont les login et mots de passe sont enregistrés dans seamonkey ne sont pas renseignés automatiquement quand on s'y connecte, comme quand cette option est non cochée.
Sinserly
Bertrand

Comment 4

[bertranddepommery]

to Paul B. Gallagher
> Dear Bertrand,
>
> Just a quick note en privé to let you know that "(télé)charger" is "download" in English. Would make your English version more readable.
>
That is my problem : my english is difficult : I write always, when that is not easy, my text in frensh also. "Télécharger" is to download and "charger" is to load : for the mails what is the good word when one mail is comming in the seamonkey inbox ?
Bertrand

Comment 5

[Andrew Poth]

I've started seeing this problem since SeaMonkey 2.8 in a fresh installation on Ubuntu 10.04.04 LTS, and it continues with SeaMonkey 2.9.1.  Filters randomly get deactivated with the message that SeaMonkey Mail was unable to find the destination folder to move messages, but the folders actually are there.  I can re-activate the filter and run it manually, and it works fine, but it may get de-activated again the next time it encounters a downloaded message from the POP server and tries to act on it.  Strangely, it sometimes works without failing.

Comment 6

[bertranddepommery]

See also the bug https://bugzilla.mozilla.org/show_bug.cgi?id=618527

Comment 7

[entonio]

Happens to me as well. I've only noticed it since I upgraded from 2.7 to 2.8, Windows 7 x64.
In my case it's always the same filter that gets disabled:

1. It's an 'any' filter, with a lot of 'from contains' alternatives, move to a given folder. Most of the hits are on 'from contains @facebook'.
2. I moved 'from contains @facebook' to a NEW filter, move to the same folder.
3. Now the old filter doesn't get disabled anymore, but the NEW one does.

I even have the check on startup and check periodically disabled. It makes no difference.

Comment 8

[:aceman]

Is this still happening? There was a similar problem in Thunderbird recently (and is fixed).
Are all your folders in the left folder pane expanded when you start Seamonkey (or receive new messages)?

Comment 9

[Christoph Bratschi]

This issue still exists. Just had it yesterday.

The folders are sometimes expanded like in the previous sessions, sometimes the newsgroups are opened which were closed in the last sessions (would be another bug report).

Comment 10

[bertranddepommery]

Hello,
don't forget this bug, is is not resolved in vesrion 2.13.1 perheps in 2.13.2 !...
Bertrand

Comment 11

[:aceman]

Do you use global inbox? I.e. several POP3 accounts are set to store mailbox in some other account, e.g. Local Folders? See in account settings -> server settings -> advanced.

Comment 12

[bertranddepommery]

No, I use one inbox (in a profile) for each box mail. I have 4 profil's for my mail-boxe.

Comment 13

[bertranddepommery]

hello
good news : I don't have any problem now. I renove my XP home sp3. My XP had some probleme then I decided to renove it (without "formatage").
I know now why nobody can't confirm this bug.
You can cancel this bug and thanks at all.
Bertrand

Comment 14

[:aceman]

Thanks for the info.

Comment 15

[Christoph Bratschi]

This bug still exists on my system. Every week I have to reset all filter flags. Many Seamonkey updates were installed in the meantime but this bug was never fixed.

Comment 16

[bertranddepommery]

hello Christoph
Could-you restore your XP as my. I only restore without format ("sans formatage") (so I conserved all programmes there are activ : no reinstallation, except Seamonkey but without uninstall).
sinserly
Bertrand

Comment 17

[Christoph Bratschi]

In my opinion, Seamonkey deactivates the filter flags while receiving mails and there is a race condition in the appliaction's exit code which does not guarantee all filter flags are correctly restored. I am not that familiar with the Seamonkey or Firefox code to analyze this on the source code level. But if anyone of the developers can confirm the flag handling, I am willing to help.

Right now I am using Windows 7 but I had the same issue on OS/2 some years ago.

Regards,
Christoph

Comment 18

[bertranddepommery]

hello,
this bug is coming a new this morning. I just add one line in autoexec.nt to rectify XP and to have the good keyboard with command.com :
lh %SystemRoot%\system32\kb16 fr, 850 /E
I must try to confirm this relationship between the both phenomenons.
Sinserly
Bertrand

Comment 19

[bertranddepommery]

hello,
Without this line the filters are running normaly (Seamonkey 2.17.1)
Bertrand

Comment 20

[bertranddepommery]

Hello,
I get the line on without ", 850 /E", only whith "kb16 fr" and the filters are running a new.
I don't know why.
Bertrand

Comment 22

[Wayne Mery (:wsmwk)]

Is this issue gone for you in newer version?

(reporter's account is disabled)

Comment 24

[Phoenix]

Resolved per whiteboard