Closed Bug 595227 Opened 14 years ago Closed 14 years ago

Various email newsletters continue to incorrectly come in weekly/monthly as "This email is a scam"

Categories

(Thunderbird :: Security, defect)

x86
Windows 7
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 320351

People

(Reporter: emaildejan, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.9) Gecko/20100824 FireDownload/2.0.1 Firefox/3.6.9
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.9) Gecko/20100825 Lightning/1.0b2 Thunderbird/3.1.3

I first noticed this from any and all messages that I received from Sprint.com.  I am a member of their online community forum, and I figured this was just the cost of getting their newsletter updates.  But now I am seeing it happen with Sports Illustrated as well.  I get the SI newsletter (e.g., a few minutes ago) and again, despite knowingly clicked on "This is NOT a scam" button, Thunderbird again claims that it in fact is a scam each and every time I get a new newsletter sent to my aol.com email account.

I do not know if this is an AOL issue or if it's a Thunderbird issue, because I do not currently have any newsletter emails coming into my Gmail account (which I do check via Thunderbird).  My guess though, since I've read similar issues by others online, is that this is a Thunderbird issue.  

Is there a fix in the works?  And if so, what is the current ETA?

Reproducible: Always

Steps to Reproduce:
1. Sign up for Sprint.com (or Sports Illustrated updates)
2. Check email via Thunderbird
3. Click on first newsletter from site and then click on "Not a scam".
4. When the next newsletter arrives, the scam indicator come on again for the newest email.
Actual Results:  
Same as described above.

Expected Results:  
I would like for Thunderbird to no longer flag future email newsletters from the same sender as "This is a scam".
The "scam detection" algorithm is a minimalistic approach to the scam problem. Basically, if links are IP addresses rather than url's, you will get the alert.There is no learning process involved at all, so if you find that you don't need/want the feature, just disable it with Tools>>Options>>Security>>E-mail Scams.
Just observe the cardinal rule "Never open an Email unless you know who it it is from"
(In reply to comment #1)
> The "scam detection" algorithm is a minimalistic approach to the scam problem.
> Basically, if links are IP addresses rather than url's, you will get the
> alert.There is no learning process involved at all, so if you find that you
> don't need/want the feature, just disable it with
> Tools>>Options>>Security>>E-mail Scams.
> Just observe the cardinal rule "Never open an Email unless you know who it it
> is from"

Jo can we dup this to another bug asking for better learning wrt to scams ?
bug 320351 discusses several approaches.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → DUPLICATE
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