Establish root cause of reg/sreg <-> reCAPTCHA disconnect (or whatever it was)

RESOLVED INCOMPLETE

Status

()

RESOLVED INCOMPLETE
8 years ago
3 months ago

People

(Reporter: jeff, Assigned: Atoll)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

8 years ago
Last night (4 Oct) we experienced an outage from 20:00:32 until ~23:00 where new users were unable to create an account due to reCAPTCHA not working.

Basically, it would sit there "spinning".  User would never register.

Once we restarted httpd on wr-reg01, everything started working again like normal.

Also discovered bug 601981 during this (I don't think it's *directly* related, but it's not good)
(Reporter)

Comment 1

8 years ago
Bumping to :atoll.

Haven't seen anything like this in a long time.  OK to just close as wfm if we have no new insight.
Assignee: nobody → rsoderberg
(Assignee)

Comment 2

8 years ago
Hasn't come up again. No new evidence, nothing to diagnose.
Status: NEW → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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