609529 - TBird 3.1.6 crashes on startup every time on Mac OS X 10.6.4

Status: RESOLVED DUPLICATE of bug 593132

(Thunderbird :: General, defect)

Description

[david]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12
Build Identifier: TBird 3.1.6 crashes on startup on Mac OS X 10.6.4

Tbird crashed. I didn't think much of it and restarted without checking the traceback. Crashed on restart (repeatedly). Rebooted to make sure not a Mac OS problem. Still crashes repeatedly.  Web search indicates at least a few others are having this problem, but I didn't see it in the bugzilla database (I haven't really mastered searching the database, but since I can't read email except on my phone I really would like to get this fixed).


Reproducible: Always

Steps to Reproduce:
1. start up Thunderbird
2. Tried starting via shell, same result
3.
Actual Results:  
Crash report, claims it is sending to Apple, but no indication it is sending a report to Mozilla.


See stack trace in attachment.

Comment 1

[david]

Attachment: Stack trace

Comment 2

[Ludovic Hirlimann [:Usul]]

David can you start Thunderbird 3.1.7pre's from ftp://ftp.mozilla.org/pub/thunderbird/nightly/latest-comm-1.9.2/ ?

Comment 3

[david]

Just tried the latest 3.1.7pre and it dies immediately as before. See attached stack trace.

BTW. This is actually on a different profile than the stack trace above. I worked around the original problem by creating a new profile and synching to Imap. However, the same (or at least very similar) problem happened again today, resulting in this new profile getting corrupted. I guess I will create a new profile again. Is there a profile backup I should be using to make this easier?

Comment 4

[david]

Attachment: Stack trace using 3.1.7pre on 11-10-2010

Comment 5

[Wayne Mery (:wsmwk)]

stack has ucol_getSortKey
=> duplicate of bug 593132

Comment 6

[Wayne Mery (:wsmwk)]

if v3.1.7pre didn't fix your crash, does deleting a folder index help?
workaround steps in Bug 593132

Comment 7

[Wayne Mery (:wsmwk)]

based on comment 3, perhaps you sorted on subject after creating the new profile.