Search results do not find new KB articles

VERIFIED WORKSFORME

Status

VERIFIED WORKSFORME
8 years ago
8 years ago

People

(Reporter: rbillings, Unassigned)

Tracking

unspecified
x86
Mac OS X

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

8 years ago
Search is not finding new KB articles either by name or keyword. This is after the 15 minute+ period of creation.

1) go to /home
2) search for 'taxi driver' [article name]
3) search for 'yellow' [keyword]

expected: https://master.support.mozilla.com/en-US/kb/taxi-driver in the results
actual: new KB article not served in the results
https://master.support.mozilla.com/en-US/search?q=taxi+driver&language=en-US&category=1&category=3&a=1&w=1

We only search the Troubleshooting category by default, this was in Administration. When I added the second category, it popped right up.
Status: NEW → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → WORKSFORME
(Reporter)

Comment 2

8 years ago
I didn't realize search only looked at the one category- changing it fixed the search results.
Status: RESOLVED → VERIFIED
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