Open Bug 613776 Opened 14 years ago Updated 2 years ago

New Message menu item under main "Message", doesn't show keyboard shortcut TB start

Categories

(Thunderbird :: Mail Window Front End, defect)

x86_64
macOS
defect

Tracking

(Not tracked)

People

(Reporter: burleigh, Unassigned)

References

Details

(Keywords: reproducible)

User-Agent:       Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0b8pre) Gecko/20101120 Firefox/4.0b8pre
Build Identifier: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0b8pre) Gecko/20101116 Thunderbird/3.3a1

The Message, New Message menu item does not show Cmd+N keyboard shortcut.

Reproducible: Always

Steps to Reproduce:
1. Close TB.
2. Open TB.
3. Observe Message, New Message -- there is no keyboard shortcut shown.
4. Invoke the New Message menu item, dismiss the new message compose window.
5. Observe the New Message menu item -- now, it shows Cmd+N.
Blocks: 612710
I can't reproduce this on Mac 10.5. Did you try running in safe mode?
I have now. ;-)  I've just recreated the behavior in both safe- and normal-mode with:

Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0b8pre) Gecko/20101124 Thunderbird/3.3a2pre

* Open Tb, immediately observe the Message menu.  New Message has no shortcut, but the other menu items show correctly.

* Dismiss the Message menu, press Cmd+N to make a new message, dismiss that with Cmd+W, accepting the confirmation with "Don't save."

* Now observe the Message menu again.  For me, Cmd+N has magically appeared.
Nope still can't reproduce, so I'm betting this is probably 10.6/64 bit only, and if it is, then it is most likely a core bug.

Blake, do you see this?
Whiteboard: 10.6 / 64 bit only?
EarlyBird 7a2 on OS X 10.6.8 64bit continues to show this behavior.

You can also see it this way:

* close tb
* open tb
* reveal Message menu, observe no Cmd+N, dismiss menu
* reveal File menu, dismiss menu, reveal Message menu again: now you see Cmd+N
roland do you see this too ?
(In reply to comment #5)
> roland do you see this too ?

yes i can reproduce this in 10.6.8 Thunderbird 5 by following the steps in comment 4 and comment 2
Status: UNCONFIRMED → NEW
Ever confirmed: true
Keywords: 64bit
Whiteboard: 10.6 / 64 bit only?
is this still seen on Mac?

I have a hard time believing this is related to 64bit
Keywords: reproducible
Daily 21.0a1 on Mac OSX 10.8.2 continues to show the reported behavior: Message, New Message has no keyboard shortcut.  But File, New, Message *does* show the keystroke.
I'm on OSX 10.7.5 x86_64, TB 17.0.2, and I can reproduce this.

"File > New > Message" shows the "%N" keyboard shortcut as expected, however "Message > New Message" does not, on the first time the "Message" menu is revealed.  Switching focus to another app, then switching focus back to TB, then revealing the "Message" menu will display the "%N" keyboard shortcut for "New Message" in the "Message" menu.

There's also some funny behavior around what "Message" menu options are enabled/disabled depending on whether the TB app window has focus or not.

I'm attaching a short screencast reproducing the bug, for anyone else who wants to see this behavior.
Bug reproduction video: http://youtu.be/1uNyeFndVCs
thanks for the excellent research!
Keywords: 64bit
Flore, 

Can you parse the video and determine A) whether Frank's issue still exists, B) whether bug reports are needed for the other odd behaviors?

(Dossy, thanks again for the great video of this obscure issue, which Frank has a knack for finding)
Component: Toolbars and Tabs → Mail Window Front End
Flags: needinfo?(Flore)
Summary: New Message menu item doesn't show keyboard shortcut TB start → New Message menu item under main "Message", doesn't show keyboard shortcut TB start
Hi Wayne, I watched the video.
A) The issue still exists, as described by Frank and Dossy (tested on thunderbird 45.0 and latest earlybird on MacOS X 10.11.6 (15G1108))

B) I can reproduce it a bit differently (not by clicking on desktop, because it gives the focus to the finder) by closing all thunderbird windows (cmd + w) but keeping thunderbird open. Indeed, when all thunderbird windows are closed, Messages menu behaves weirdly. It's obviously a bug. But now, it seems to only happen when all thunderbird windows are closed.
Flags: needinfo?(Flore)
Severity: normal → S3
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