614407 - Explanation of "reply to" field would be helpful

Status: RESOLVED FIXED

(Thunderbird :: Account Manager, defect)

Description

[Joshua Pancer]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-US) AppleWebKit/534.7 (KHTML, like Gecko) Chrome/7.0.517.44 Safari/534.7
Build Identifier: 3.1.6

The manage identities>Edit Identity> "Reply to address" section should have a note saying "Leave this blank unless you explicitly want email replies to go to a different address".

Reproducible: Always




I haven't been able to figure out why my name hasn't been appearing in replies I get and deleting the "reply to" address altogether fixed the problem!

Comment 1

[Ludovic Hirlimann [:Usul]]

Bryan thoughts ?

Comment 2

[Bryan Clark (DevTools PM) [:clarkbw]]

Seems like a good idea, I assume lots of people fill this in for the wrong reasons.

Comment 3

[Jason Yeo[:jyeo]]

Attachment: 614407#1.patch

Comment 4

[Blake Winton (:bwinton) (:☕️)]

Comment on attachment 556744 [details] [diff] [review]
614407#1.patch

I think it's better, my only complaint is that it sounds a little like we're going to send all replies the user sends to that address, instead of asking other people to send replies to the user to a different address.

The text "Ask other people to reply to this other address" also seems to fit, and is closer to what I think we're trying to say, but I'm happy to hear more suggestions.  :)

ui-r=me with the new text.

Thanks,
Blake.

Comment 5

[Jason Yeo[:jyeo]]

> The text "Ask other people to reply to this other address" also seems to
> fit, and is closer to what I think we're trying to say, but I'm happy to
> hear more suggestions.  :)

current:
"send email replies to this address"

how about these:
"Recipients will send replies to this address"
"Your recipients will reply to this address" 
"Your recipients will send replies to this address"
"Recipients will reply to this address" (i prefer this, it's shorter)
"Recipients will reply to this other address"
"Your recipients will reply to this other address"

Comment 6

[Blake Winton (:bwinton) (:☕️)]

(In reply to Jason(:jyeo) from comment #5)
> "Recipients will reply to this address" (i prefer this, it's shorter)

It is shorter, but I think it still suffers some of the confusion about potentially being the same as their regular address, which is why I would prefer:

> "Recipients will reply to this other address"

(I'm also assigning this to you, cause it looks like you're the one who'll fix it.  :)

Thanks,
Blake.

Comment 7

[David :Bienvenu]

Comment on attachment 556744 [details] [diff] [review]
614407#1.patch

thx for the patch

Comment 8

[Jason Yeo[:jyeo]]

Attachment: bug614407#2.patch

Comment 9

[Jason Yeo[:jyeo]]

Comment on attachment 557734 [details] [diff] [review]
bug614407#2.patch

i've changed the text to Recipients will reply to this other address, as requested by blake. :)

Comment 10

[Gary Kwong [:gkw] [:nth10sd] (NOT official MoCo now)]

Comment on attachment 557734 [details] [diff] [review]
bug614407#2.patch

r+ from bienvenu and ui-r+ from bwinton (with the change in wording done in this patch) carried over.

Comment 11

[Mark Banner (:standard8)]

Checked in: http://hg.mozilla.org/comm-central/rev/814036585e36

Thanks Jason.