616636 - Addon notifications of different types are getting stacked, same notifications only show last one.

Status: RESOLVED INACTIVE

(Toolkit :: Add-ons Manager, defect)

Description

[Tobias (:Tobbi) Markus]

When trying to install add-ons from AMO, you can find that add-ons notifications of different types (e.g. add-on not compatible and add-on requires restart to complete installation) get stacked above each other, while only the last message is shown when you e.g. install two add-ons.

Also notice that the other error message about 'Minefield did expect another version of this add-on' never got listed nevertheless.

See this screencast:
http://screencast.com/t/1DSPcL55

Comment 1

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Lets get some feedback from UX.

Comment 2

[Alex Faaborg [:faaborg] (Firefox UX)]

I'm not sure what the plan is here given 588266: Firefox add-on installation dialog should use doorhanger notification.  These arrowpanels don't have an action button (except for restart).  Will the messages be merged into the new panels so there is only one step?

Comment 3

[Dave Townsend [:mossop]]

Well presumably the point is that some notifications need to be retained so the user can get back to them if needs be, some don't. I too don't know how that would marry with displaying at the same time as an install doorhanger notification but since we aren't doing that for 4.0 (and Boriss isn't sure if we should be doing that at all) we don't necessarily need to figure that out just yet.

Comment 4

[Jennifer Morrow [:Boriss] (UX)]

Attachment: Screenshot: Nested arrow panel add-on notifications

Comment 5

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Comment on attachment 507662 [details]
Screenshot: Nested arrow panel add-on notifications

As talked with Dave, this is mostly not related to the original comment on this bug. I have filed bug 633571 for this specific case.

Comment 6

[Jennifer Morrow [:Boriss] (UX)]

(In reply to comment #3)
> Well presumably the point is that some notifications need to be retained so the
> user can get back to them if needs be, some don't. I too don't know how that
> would marry with displaying at the same time as an install doorhanger
> notification but since we aren't doing that for 4.0 (and Boriss isn't sure if
> we should be doing that at all) we don't necessarily need to figure that out
> just yet.

This touches on a much broader question of how to deal with multiple notifications.  For only this scenario, where the user installs one add-on and then another, it would be fine if the newer installation dialog took the place of the older one.  After all, the user has taken several actions after ignoring the first dialog at this point, including installing another add-on.  If someone would like to write a patch just to replace one message with the other, I'd approve it.  However, considering the scope of this problem is much bigger than add-ons, I'd wait until Firefox 5, when we will (hopefully) have a more full specced out design for multiple notifications.

Comment 8

[BMO Automation]

Per policy at https://wiki.mozilla.org/Bug_Triage/Projects/Bug_Handling/Bug_Husbandry#Inactive_Bugs. If this bug is not an enhancement request or a bug not present in a supported release of Firefox, then it may be reopened.