619863 - Crash on startup after entering master password @ fts3SegWriterAdd ]

Status: VERIFIED DUPLICATE of bug 552050

(Thunderbird :: General, defect)

Description

[r_carollo]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13
Build Identifier: http://www.mozillamessaging.com/en-US/thunderbird/download/?product=thunderbird-3.1.7&os=osx&lang=en-US

Thunderbird crashes while loading messages, very shortly after entering the master password for the mailboxes.

Reproducible: Always

Steps to Reproduce:
1. Start Thunderbird 3.1.7
2. Enter master password
3. Thunderbird crashes within seconds
Actual Results:  
immediate crash

Expected Results:  
normal operation

This started when I upgraded to 3.1.7, but has never occurred before. It didn't happen immediately after the upgrade, but since it started I have been unable to load it up. I downloaded a fresh copy and reinstalled, but it didn't fix it.

Crash Reporter data:

Add-ons: {58D4392A-842E-11DE-B51A-C7B855D89593}:1.2.4,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.1.7
BuildID: 20101207114001
CrashTime: 1292563853
EMCheckCompatibility: true
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1292101713
ProductName: Thunderbird
ReleaseChannel: release
SecondsSinceLastCrash: 487
StartupTime: 1292563832
Theme: classic/1.0
Throttleable: 1
Vendor: 
Version: 3.1.7

Comment 1

[Ludovic Hirlimann [:Usul]]

Did you submit the crash report ?

Does starting in -safe-mode helps (http://support.mozillamessaging.com/en-US/kb/Safe+Mode)?

Comment 2

[timeless]

https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report

Comment 3

[Wayne Mery (:wsmwk)]

https://support.mozillamessaging.com/en-US/kb/Thunderbird+crashes as well :)

speculating... you might be seeing bug 619358. If your signature matches, please close your bug as a duplicate of it

Comment 4

[r_carollo]

Starting in Safe Mode didn't help. I did submit the crash reports.

Here are the crash report IDs:
bp-038682e1-bc51-4d65-8c71-393082101214
bp-24b0ee96-8cac-417e-bf5a-dcdc42101216
bp-30c1c309-8eb0-4060-8583-5153a2101213
bp-45424765-8e54-4c54-8d66-eb3262101216
bp-5b788f81-7550-4684-9f35-fdc7c2101217
bp-7ed3580b-2692-4558-8d54-727492101217
bp-9e43491c-188d-4120-9286-2c3db2101216
bp-a34a4646-577c-4138-9a99-e5afb2101213
bp-f1c700e2-cfaa-42c6-8197-3cadb2101215
bp-f8859fab-d576-4ee9-a757-a00202101214
bp-faa9b427-a929-4fa4-b406-da8302101214
bp-fd639207-9750-471d-8c5b-f7acb2101213

Comment 5

[Wayne Mery (:wsmwk)]

thanks. please see the workaround mentioned in bug 552050