Bug file attachments broken under Windows

RESOLVED FIXED in Bugzilla 2.18



Attachments & Requests
17 years ago
5 years ago


(Reporter: Matthew Mastracci, Assigned: Jouni Heikniemi)


Bugzilla 2.18
Windows 2000


(Whiteboard: win32, URL)


(1 attachment)



17 years ago
The act of attaching a file to a bug under Windows is broken in Bugzilla.  
Adding the following two lines to showattachment.cgi will fix this.  Should 
there be an "is_windows" parameter in the conf file that could wrap all of the 

 use diagnostics;
 use strict;

 require "CGI.pl";



Comment 1

17 years ago
For creating Attachments under Windows the following two lines


has to be added into the CREATEATTACHMENT.CGI
BEFORE the "require 'CGI.PL;'"- line.

If the two lines are missing, the system seems to hang in
the subroutine ProcessMultipartFormFields (in CGI.pl) and
ends with a "CGI Timeout".

The "is_windows" param is a fine idea !
Does this break Unix?  Move to 2.16 for consideration.
Target Milestone: --- → Bugzilla 2.16
If it does break unix, we can make it conditional if it's windows...

if ($^O =~ /^(windows|winnt|win2k)$/) {

We'll need to make sure what $^O really returns for various flavors of windows 
though.  I'm just guessing above.

Comment 4

17 years ago
On my BZ installation (W2K Server) a print $^O; displays "MSWin32".
A global param like "is_windows" that is set once,
may help to manage the source code differences.

Comment 5

17 years ago
I get "MSWin32" on various Win2k and NT 4 running both IIS and Apache
*** Bug 88040 has been marked as a duplicate of this bug. ***
Priority: P3 → P2

Comment 7

16 years ago
The perldoc for binmode claims it's always safe, that the logic is handled by 
the underlying libraries:

"In other words: Regardless of platform, use binmode() on binary files, and do 
not use binmode() on text files."

Comment 8

16 years ago
Assignee: tara → justdave
Component: Bugzilla → Bugzilla-General
Product: Webtools → Bugzilla
Version: other → 2.10

Comment 9

16 years ago
Assignee: justdave → myk
Component: Bugzilla-General → Creating/Changing Bugs
*** Bug 96846 has been marked as a duplicate of this bug. ***
correcting version field lost in product move
Version: 2.10 → unspecified

Comment 12

16 years ago
createattachment.cgi seems to be still broken after having added the binmode 
After the attachment is sent to bugzilla, the createattachment page is re-
displayed with a blank form and a MIME section is printed in clear text 
(including the GIF attachment) above the form.
We are currently trying to wrap up Bugzilla 2.16.  We are now close enough to
release time that anything that wasn't already ranked at P1 isn't going to make
the cut.  Thus this is being retargetted at 2.18.  If you strongly disagree with
this retargetting, please comment, however, be aware that we only have about 2
weeks left to review and test anything at this point, and we intend to devote
this time to the remaining bugs that were designated as release blockers.
Target Milestone: Bugzilla 2.16 → Bugzilla 2.18

Comment 14

16 years ago
I am seeing this under W2K for both Mozilla 0.9.7 and IE 5.5.

Would someone clarify, is this a Windows OS problem or a specific browser 
problem?  (I don't understand why it would be an OS problem....).

The other day this occurred under Mozilla on W2K, and I switched to IE and 
uploading an attachment worked.  Today it doesn't appear to work under either 
Mozilla or IE.

Comment 15

16 years ago
Adding those 2 lines to createattachment.cgi was not enough to fix the problem 
on my WinNT bugzilla server. I had to add the same to lines in the same place 
to showattachment.cgi. This fixed it for me.

To repeat for clarity:
  I added the following 2 lines:
  before the call to:
      require "CGI.pl"; 
  in both createattachment.cgi and showattachment.cgi and now everything works.

Whiteboard: win32

Comment 16

16 years ago
Created attachment 83032 [details] [diff] [review]

Adds Win32-only binmode calls for attachment.cgi and removes the installation
note telling the user to do this manually.

While there is some speculation over always using binmode (even with text
files), nobody has reported any complications and many people have successfully
used binmode with all types of files on Win32, so I think it's sane until
otherwise proven. 

As for adding a more generic variable for OS detection, I think that needs a
bit more thought - so this patch only fixes the immediate Win32 problem.

Comment 17

16 years ago
Taking & adding some keywords
Assignee: myk → jouni
Keywords: patch, review
Comment on attachment 83032 [details] [diff] [review]

r=bbaetz x2

CGI.pm does this always, for $OS=~/^(WINDOWS|DOS|OS2|MSWin)/;

$OS is set to windows if $O =~ /^MSWin/i

Anyway, this is fine for now, and we'll remove it when we start to use CGI.pm
Attachment #83032 - Flags: review+

Comment 19

15 years ago
barnboy: Is the documentation update part of the above patch outdated? Should
only the code changes be checked in?

Comment 20

15 years ago
I checked the code in separately; the documentation issue is now bug 155743. I
did this because it's not clear whether the sgml files are still the master
copies, so barnboy can sort it out when 2.18 docs are composed.

Checking in attachment.cgi;
/cvsroot/mozilla/webtools/bugzilla/attachment.cgi,v  <--  attachment.cgi
new revision: 1.15; previous revision: 1.14
Last Resolved: 15 years ago
Resolution: --- → FIXED


15 years ago
Component: Creating/Changing Bugs → attachment and request management

Comment 21

15 years ago
*** Bug 170390 has been marked as a duplicate of this bug. ***
*** Bug 183716 has been marked as a duplicate of this bug. ***
QA Contact: matty_is_a_geek → default-qa
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