620318 - Search Providers gone for no reason

Status: RESOLVED DUPLICATE of bug 593694

(Firefox :: Search, defect)

Description

[Nordware]

User-Agent:       Mozilla/5.0 (Windows NT 5.1; rv:2.0b7) Gecko/20100101 Firefox/4.0b7
Build Identifier: Mozilla/5.0 (Windows NT 5.1; rv:2.0b7) Gecko/20100101 Firefox/4.0b7

While Firefox was running, the search providers disappeared from search bar for no reason.

Reproducible: Couldn't Reproduce

Actual Results:  
Search providers disappeared.

Expected Results:  
Serch providers should never disappear unless you delete them.

Comment 1

[Tanner M [:Tannn3r]]

What search providers did you have? Have you tried re-adding them?

Comment 2

[Tyler Downer [He/Him]]

Does restoring the defaults help?

Comment 4

[:Gavin Sharp [email: [e-mail]]]

Henrik: please don't conflate similar-sounding issues until we have evidence they have the same root cause...

Nordware, presumably restarting doesn't help? Can you attach your search.sqlite here, or send it to me directly? It contains a list of which search engines you have installed and their keywords and other metadata, but nothing that should be sensitive.

Comment 5

[:Gavin Sharp [email: [e-mail]]]

Nordware: could you follow the steps in bug 620672 comment 23? This might be a duplicate of that bug, it'd be good to confirm.

Comment 6

[Tim (fmdeveloper)]

Nordware -> Did you get a chance to try the steps linked in comment 5? What were the results?

Comment 7

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question

Comment 8

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Given that this issue has happened with a beta release and feedback installed, I would still assume it is a dupe of bug 593694. We haven't seen any other complains.