User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b11) Gecko/20100101 Firefox/4.0b11 Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b11) Gecko/20100101 Firefox/4.0b11 Huge spike in crash on 4.0b11, I can reproduce it 100% of the time.. Causes Address bar / toolbar to not respond, ultimately the browser needs to be restarted. Reproducible: Always Steps to Reproduce: 1. Open a Youtube video (http://www.youtube.com/watch?v=qi5nTb-NRFU) 2. Click Full Screen 3. Crash [@ NPSWF32.dll@0x16f07a ] Actual Results: Plugin crashes, browser becomes unresponsive and needs restarted. Expected Results: Not do that https://crash-stats.mozilla.com/report/index/bp-cc802b6f-8e58-4ca1-b821-244ac2110202 Flash plugin: Version: 10.2.152.14 Shockwave Flash 10.2 r152 Graphics: Adapter Description NVIDIA GeForce G102M Vendor ID 10de Device ID 0873 Adapter RAM 512 Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version 18.104.22.16858 Driver Date 1-7-2011 Direct2D Enabled true DirectWrite Enabled true (6.1.7600.20830, font cache 0.28 MB) WebGL Renderer Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.541) GPU Accelerated Windows 1/1 Direct3D 10
Does this same crash happen with Flash 10.1? This may be the same as bug 630697.
For me, browser NOT crash. However, I have different Flash version. AMD system, not Intel. Mozilla/5.0 (Windows NT 6.1; rv:2.0b11pre) Gecko/20110202 Firefox/4.0b11pre ID:20110202030356 Grafică (Graphics) Descrierea adaptorului NVIDIA GeForce 8600 GT ID furnizor 10de ID dispozitiv 0402 RAM pentru adaptor 512 Drivere pentru adaptor nvd3dum nvwgf2um,nvwgf2um Versiune driver 22.214.171.12499 Dată driver 10-16-2010 Direct2D activat true DirectWrite activat true (6.1.7600.20830, font cache n/a) Motor de afișare WebGL Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.541) Accelerare GPU Windows 1/1 Direct3D 10 FLASH Shockwave Flash Fișier: NPSWF32.dll Versiune: 10.2.161.23 Shockwave Flash 10.2 d161 Tip MIME Descriere Sufixe application/x-shockwave-flash Adobe Flash movie swf application/futuresplash FutureSplash movie spl Shockwave for Director Fișier: np32dsw.dll Versiune: 126.96.36.1995 Adobe Shockwave for Director Netscape plug-in, version 188.8.131.525 Tip MIME Descriere Sufixe application/x-director Shockwave Movie dir,dxr,dcr about:buildconfig Source Built from http://hg.mozilla.org/mozilla-central/rev/1c2d53a2dcfb Build platform target i686-pc-mingw32 Build tools Compiler Version Compiler flags d;D:\mozilla-build\msys\mozilla-build\python25\python2.5.exe -O e;D:\mozilla-build\msys\builds\moz2_slave\cen-w32-ntly\build\build\cl.py cl 14.00.50727.762 -TC -nologo -W3 -Gy -Fdgenerated.pdb -DNDEBUG -DTRIMMED -Zi -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1 d;D:\mozilla-build\msys\mozilla-build\python25\python2.5.exe -O e;D:\mozilla-build\msys\builds\moz2_slave\cen-w32-ntly\build\build\cl.py cl 14.00.50727.762 -GR- -TP -nologo -Zc:wchar_t- -W3 -Gy -Fdgenerated.pdb -wd4800 -DNDEBUG -DTRIMMED -Zi -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1 Configure arguments --enable-application=browser --enable-update-channel=nightly --enable-update-packaging --enable-jemalloc --enable-tests
(In reply to comment #1) > Does this same crash happen with Flash 10.1? This may be the same as bug > 630697. No it does not crash with 10.1, only the 10.2 RCs .. This was a recent regression here though, I have used fullscreen with 10.2 before.
We probably need some Adobe devs to look at this, then.
I don't crash following the STR, but I do get a black screen when I go into full screen using the video in Comment 0 (using the same flash version). Other videos I tried play fine in FS mode. I am running Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b11) Gecko/20100101 Firefox/4.0b11 and the machine has an Intel Graphics card.
Works fine for me, without crash or black screen in full screen mode. Mozilla/5.0 (Windows NT 6.1; rv:2.0b12pre) Gecko/20110203 Firefox/4.0b12pre My system is netbook with Intel VGA.
yes and using the same flash version: 10.2.152.14
(In reply to comment #6) > Works fine for me, without crash or black screen in full screen mode. > > Mozilla/5.0 (Windows NT 6.1; rv:2.0b12pre) Gecko/20110203 Firefox/4.0b12pre > My system is netbook with Intel VGA. It doesn't happen with every single Youtube video so try it again with original STR link. Also the problem happens with the latest 10.2 RC2 that was released last week, test with that version. Seems to happen with H/W off so I don't see how the graphics chip would change anything, maybe it's only a crash for Intel CPUs? (unlikely)
http://www.youtube.com/watch?v=qi5nTb-NRFU -> full screen -> no crash Flash version: 10.2.152.21 (latest RC2) Intel Atom Netbook with Intel VGA. D2D/D3D/DW disabled.
Cannot reproduce. Flash: 10,2,152,21 Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b11pre) Gecko/20110202 Firefox/4.0b11pre Graphics Adapter Description Intel(R) HD Graphics Vendor ID8086Device ID0046Adapter RAMUnknownAdapter Driversigdumd64 igd10umd64 igdumdx32 igd10umd32 Driver Version184.108.40.2066 Driver Date12-16-2010 Direct2D Enabledtrue DirectWrite Enabledtrue (6.1.7600.16699, font cache n/a) WebGL Renderer(WebGL unavailable) GPU Accelerated Windows1/1 Direct3D 10
Scott: Are you running with any extensions in your profile? Just trying to rule out all possibilities.
I was able to reproduce this in the QA lab, but with a slightly different set of STR. 1. Load http://www.youtube.com/watch?v=7rE0-ek6MZA&feature=topvideos and start playing the video. 2. Select the "Shrink" button next to the full screen button 3. Plugin crashes, but the browser does not become unresponsive. Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b11) Gecko/20100101 Firefox/4.0b11 Using Flash Version: 10.2.152.14
Step 2 should actually be the "Expand" button. http://crash-stats.mozilla.com/report/index/bp-17a24524-da69-45a8-a0b8-5ce172110204 is my crash report.
(In reply to comment #13) > Step 2 should actually be the "Expand" button. > http://crash-stats.mozilla.com/report/index/bp-17a24524-da69-45a8-a0b8-5ce172110204 > is my crash report. For me both the fullscreen and expand both do it but the crash with expand didn't cause the address bar to be unresponsive. This is strange with all the different people that dont crash or crash with different steps.. Any reason for these differences?
Using a different machine and a different version of flash, I cannot reproduce the bug using Mozilla/5.0 (Windows NT 6.1; rv:2.0b12pre) Gecko/20110204 Firefox/4.0b12pre. Same videos, but Flash Version: 10.1.102.64
May have been fixed by Bug 630697 which landed.
(In reply to comment #16) > May have been fixed by Bug 630697 which landed. Can someone confirm this on a machine we know reproduces this?
Flash plugin or Browser window does not crash on the links provided (Comments: #0; #12) build: Mozilla/5.0 (Windows NT 6.1; rv:2.0b12pre) Gecko/20110206 Firefox/4.0b12pre OS: Windows 7 Flash v.: 10.2 r152
Using Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b12pre) Gecko/20110207 Firefox/4.0b12pre I can still reproduce the issue using the STR in Comment 12. I am using a clean profile with the same version of flash. I tried a few other videos, and while not all crash, most do. http://www.youtube.com/watch?v=icZRROply_4&feature=pyv&ad=9538662455&kw=battle%20la%20trailers is another example of one that crashes very easily. Here are the graphics specs from this machine: Graphics Adapter Description NVIDIA Quadro NVS 295 Vendor ID 10de Device ID 06fd Adapter RAM 256 Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version 220.127.116.1138 Driver Date 7-14-2009 Direct2D Enabled Blocked on your graphics driver. Try updating your graphics driver to version 257.21 or newer. DirectWrite Enabled false (6.1.7600.20830, font cache n/a) WebGL Renderer (WebGL unavailable) GPU Accelerated Windows 0/1
It still does on my laptop with b11 and final nightly. Flash 10.2 RC2 (10.1 does not crash).. Laptop (plugin crashes): Core 2 Duo p8600 4GB ram Nvidia G102M, latest driver Win7 ult funny thing is I put beta 11 and Flash 10.2 RC2 on my fathers computer with a fresh profile as well, same extensions and his does not crash with any combination of expand/fullscreen on any youtube video at any resolution, I tried everything to reproduce but couldn't. Father Computer (doesn't crash): Athlon 5000+ @ 3Ghz 4GB ATI HD4650 - 11.1 driver Win7 ult I'm not sure if its related to the CPU/GPU or screen resolution or something else.
Yay, I hit it with different signature, do not know if is same issue. Alternative method to reproduce: 1. Open http://www.youtube.com/watch?v=7rE0-ek6MZA&feature=topvideos with 360p. 2. Start playing the video. 3. Now hit very fast Expand, Shrink and Full screen until it crash. Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b12pre) Gecko/20110207 Firefox/4.0b12pre Flash Version: 10.2.152.21 The config is same as posted on comment 10 [@ hang | NtUserWaitMessage | NtUserWaitMessage | base::MessagePumpForUI::WaitForWork() ] bp-9de65071-51db-4bfc-ae65-7a99e2110208
That is a hang; different, and not this bug.
Blocking on figuring out what's going on.
Could this now be fixed with Flash 10.2.152.26 (which got released today)?
Could be, although I have other bug reports that are near-dups of this one with 10.2 final, so I doubt it. It is likely to have a different signature, because the symbols aren't all synced yet.
(In reply to comment #24) > Could this now be fixed with Flash 10.2.152.26 (which got released today)? It's not.
Like all the other hard blockers, let's make sure to assign an owner immediately so we all know who's doing what. We're in the endgame of Firefox 4 (less than 50 hard blockers remaining), and it's really important to stay on top of each and every issue that will keep us from releasing.
We just fixed a bug that caused a full screen crash on youtube. The original patch that caused it landed in the 2/5 nightly. (This was after we tagged for beta 11, so it wasn't in that release.) It should be fixed in tomorrow's nightly. So we are getting mixed reports here. This was originally reported in beta 11, so there's still the open question of whether or not 10.2 fixed that particular problem.
So is this really a dup of bug 632790?
(In reply to comment #29) > So is this really a dup of bug 632790? No because it was reported before the patch that caused that bug landed.
This doesn't need to block anymore, 2 crashes over the last three days. I think this just got mixed up in the full screen youtube crash, which was another issue.
reproducable here using ff4.0b11 and flash 10.2. going to fullscreen mode in various video platforms (not only youtube) leads to a black screen while being able to listen to the sound. afterwards plugincontainer.exe seems to be crashing - it keeps getting bigger and bigger until the computer stops to work properly. just right before it had about 3,5gb ram reserved and i even had a hard time to get it killed via taskmanager. downgrading to flash 10.1 resolves the problem.
sorry, info on my system: win7 home premium x64. i5-460. intel hd graphics and geforce gt 435m using nvidia optimus.
Is it still an issue with Flash 10.2.152.32 released today?
Marcia, I know you have installed the new version. Can you test this out?
I wasn't able to reproduce the full screen crash, but rather the shrink/expand crash. But since I am have been running with the new version I have not seen any crashes related to using full screen in youtube as well as any other video sites (vimeo, hulu, etc). Perhaps mozillabugs can help us confirm if it is an issue with the new flash version.
Back, for me this was resolved by updating to 10.2.152.32 , if this fixed it for others I will set this to resolved.
with 10.2.152.32 plugincontainer doesn't seem to crash for me any more but video playback becomes really buggy - in fullscreen youtube won't show any control buttons or even the progress bar. moreover, even not being in fullscreen mode sometimes the controls aren't reacting the way they should (just a black line instead of control buttons; menus don't show up but one can click the options nevertheless blindly). moving to fullscreen takes about a second more then before (where fullscreen starts more or less instantly). i'm going back to 10.1 definitely. :(
Has anyone tried it with the 10.3.180.42 beta plugin that was released a day or so ago?
Flash 10.2.153.1 is also out now.
With Flash debug symbols, if these crashes still exist, they will be tracked in another bug. I close it as invalid.
Version and milestone values are being reset to defaults as part of product refactoring.