Closed Bug 634938 Opened 14 years ago Closed 12 years ago

flashvideos larger than 2 GB don't play

Categories

(Core Graveyard :: Plug-ins, defect)

Product:
Core Graveyard
Component:
Plug-ins
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: De-M-oN, Unassigned)

References

(
URL
)

Details

(Keywords: flashplayer)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 (.NET CLR 3.5.30729) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 (.NET CLR 3.5.30729) When you have a long Youtube video - for example 40 minutes (it varies though, so I assume its a file size problem) the youtube player says: "an error occured, please try again later" when you try to watch it either on 1080p or on original. Every other browser (Chrome, Opera, IE) do play the videos without any problems. Even an NOT updated IE 7 has absolutely no problem in playing these videos. Even not over 1 hour ones. Reproducible: Always Steps to Reproduce: 1. Load the video URL I posted 2. Switch to either 1080p or Original Quality 3. Now you see the player doing the error message. Actual Results: Youtube Player says "an error occured, please try again later", which is a firefox problem due to the fact, that even IE 7 can play these videos. Expected Results: errr it should play the video? :-D This problem has everyone I know. Its not only with me alone.
I can confirm this with Mozilla/5.0 (Windows NT 6.1; rv:2.0b12pre) Gecko/20110216 Firefox/4.0b12pre SeaMonkey/2.1b3pre and Shockwave Flash 10.2 r152 while it works in Opera 11.01 Note: IE (activeX) and chrome (contains a special flash plugin version) doesn't count.
Component: General → Plug-ins
Product: Firefox → Core
QA Contact: general → plugins
Version: unspecified → Trunk
Status: UNCONFIRMED → NEW
Ever confirmed: true
I wonder if we're overflowing 2G stream/file sizes: NPAPI streams use uint32_t for stream lengths.
Any chance this getting fixed? even firefox 4 still has this problem. I can confirm it is with videos which are larger than 2GB. So its not a time problem, its a size problem. All other browsers dont have a problem with larger than 2 GB videos. Why Firefox? please fix it soon.
Keywords: flashplayer
Summary: longer than 15 minutes youtube videos don't play at 1080p (fullHD) and Original → larger than 2 GB youtube videos don't work
Still present in Firefox 6.0.1 Its not limited to YouTube its any flash streaming site Example Videos can be found here:- http://www.youtube.com/watch?v=lIYtSdoYYd8 http://www.fileplay.net/channels/iseries/i43/14531/i43-the-quietpc-com-tf2-final-infused-vs-epsilon We've added a warning to www.fileplay.net which directs users to use Chrome or IE instead of Firefox due to this issue.
*push* Please fix this finally..
Summary: larger than 2 GB youtube videos don't work → flashvideos larger than 2 GB don't play
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20120407 Firefox/14.0a1 Flash player 11.2.202.228 The issue is still present with the latest Nightly and Flash player. A flash video does not play if the remaining video segment is larger than 2GB in size. For example, for the 720p version of the following video, it can play if it starts from 28min7sec mark. Error: http://www.youtube.com/watch?v=sJkgBnmODtw&hd=1 Error: http://www.youtube.com/watch?v=sJkgBnmODtw&hd=1#t=1686s Works: http://www.youtube.com/watch?v=sJkgBnmODtw&hd=1#t=1687s (Please use a new tab for each link for testing because Youtube does not reload properly with the #t parameter.) Alternatively, you can play the video in 480p and skip past 28m7s and then switch to 720p. The video will still play in 720p. I test it in Chrome 18.0.1025.151m with the same plugin file, by disabling the two built-in ones, and Chrome does not have the same issue. In addition, the WebM 720p version of this video, which is 2.7GB in size, plays properly from the beginning.
Confirmed on 64bit Firefox Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:14.0) Gecko/20120407 Firefox/14.0a1 and 64bit Flash 11.3.300.214
Updated "Platform" per recent reports.
OS: Windows XP → Windows 7
Hardware: x86 → All
Happens on 32bit XP too.
I'm assuming this is the same problem as https://bugzilla.mozilla.org/show_bug.cgi?id=500784 (32-bit limit of Content-Length)?
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/15.0 Firefox/15.0a1 Flash player 11.2.202.235 This is not fixed by bug 500784. Error (Flash version only): https://www.youtube.com/watch?v=sJkgBnmODtw&hd=1#t=1697s Works: https://www.youtube.com/watch?v=sJkgBnmODtw&hd=1#t=1698s
Getting this error with the following video: https://www.youtube.com/watch?v=L1tb_iCFJWY&feature=plcp Problem occurs when playing in 1080P. It plays perfectly in Google Chrome.
OS: Windows 7 → All
I can confirm this bug. Used YouTube link from comment #4 - "Error occured. Try again later."
It seems do be finally fixed in FF15. Or it could have been the latest Flash-Player update which happened a few days ago. Anyhow: Flash-Videos larger than 2GB DO play now.
Yes, it seems to be fixed now in Fx16.
(In reply to krystian4842 from comment #18) > Yes, it seems to be fixed now in Fx16. They dont do for me. Click on the video that I posted in the bug report. Switch to Original. For me now the flash player plugin does crash. But at least its not completely aborted with an error message like before. Now only the plugin crashes for me. But that doesnt change, that I cant watch the video of course.
It's not fixed at all in FF18 with Flash 11.2.
You all should update to the newest Flash 11.4 and try again. If "Protected Mode" is a problem for you, you can disable it (search in Google).
(In reply to krystian4842 from comment #21) > You all should update to the newest Flash 11.4 and try again. If "Protected > Mode" is a problem for you, you can disable it (search in Google). Flash 11.4 is not available on Linux.
Still occurs with latest FF and Flash 11.2 on Linux. Chrome has no probelm.
Seems like its at least fixed for Windows/newer Flash Versions Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20120827 Firefox/16.0 Flash 11.4.402.265 Works for me now
As it stands, Flash 11.2 is not going to receive this upgrade, and newer Flash works. There is nothing left to track on the Mozilla side for this bug.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → INCOMPLETE
Yep, it was a problem with the Flash Player. It updated a few days ago to 11.4 (on Windows at least; but I'm sure the other operating systems will get the latest Flash version soon) which runs these big files just fine. Even with an older Firefox (and the latest Flashplayer), it is now possible to play these videos.
Yeah, but on Linux, Flash 11.2 is the last version supported by Adobe (only security updates) so Linux users are going to stay stuck with this bug. On Windows, updating to Flash 11.4 fixes the issue.
Not for me. Plugin crashes if I open for example the bug reported video on "original" quality.
(In reply to De-M-oN from comment #28) > Not for me. Plugin crashes if I open for example the bug reported video on > "original" quality. And you are sure that you have Flash 11.4 installed?
yes I have.
If it crashes with Flash 11.4 (and it's reproducible in safe mode and with a new profile), so fill a new bug and paste the link here.
The plugin crashing is an entirely different bug than this one, and can be filed separately if you have crash report IDs.
Product: Core → Core Graveyard
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