638384 - Unable to use the "Trash" folder on my IMAP account : Server parameters don't apply correctly

Status: RESOLVED WONTFIX

(Thunderbird :: Folder and Message Lists, defect)

Description

[julien.giband]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/534.13 (KHTML, like Gecko) Chrome/9.0.597.107 Safari/534.13
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; fr; rv:1.9.2.14) Gecko/20110221 Lightning/1.0b2 Thunderbird/3.1.8

Trying to define the option to copy trashed email into an IMAP folder on a french localized version of TB, an unusable trash folder gets created instead.


Reproducible: Always

Steps to Reproduce:
0. IMAP folders are initially displayed as follows in TB
  - Account Name
    - Courrier Entrant (localized "Inbox")
     - Brouillons (localized "Drafts")
     - Envoyés (localized "Sent")
     - Indésirables (localized "Junk")
     - Trash

0 bis. Real IMAP folder layout :
  - Inbox
    - Drafts
    - Sent
    - Junk
    - Trash

1. Select the option in account preferences -> Account -> server parameters -> When I delete a Message -> Place it into this folder :

2. select "Courrier entrant / Trash"

3. Confirm and restart thunderBird

4. Take a look at the folders layout on this account, and then try to delete an email from either folder.
Actual Results:  
Folder Dislay in ThunderBird :
- Account Name
    - Courrier Entrant (localized "Inbox")
     - Brouillons (localized "Drafts")
     - Envoyés (localized "Sent")
     - Indésirables (localized "Junk")
       - Courrier Entrant (localized "Inbox")
         - Trash
     - Trash

Actual folder layout on IMAP server :
- Inbox
    - Drafts
    - Sent
    - Junk
    - Trash
    - Courrier entrant/Trash (created by TB)

Then when I try to delete an email from my inbox, I get an error popup showing "[TRYCREATE] Mailbox does not exist"

Expected Results:  
Folder Dislay in ThunderBird :
- Account Name
    - Courrier Entrant (localized "Inbox")
     - Brouillons (localized "Drafts")
     - Envoyés (localized "Sent")
     - Indésirables (localized "Junk")
     - Corbeille (localized "Trash")

Actual folder layout on IMAP server :
- Inbox
    - Drafts
    - Sent
    - Junk
    - Trash

Emailed moved to Inbox/Trash (Corbeille) on deletion

I don't have full access to the IMAP server, so I might be slightly mistaken about the actual folder layout, but it seems to be organized this way given the many tests I've ran, and the impact on the various webmails connected to this account.

Comment 1

[WADA:World Anti-bad-Duping Agency]

> Actual folder layout on IMAP server :
> - Inbox
>    - Drafts
>    - Sent
>    - Junk
>    - Trash
>    - Courrier entrant/Trash (created by TB)

Due to both Tb's confision by NAMESPACE(Inbox/ or Inbox.) and Tb's confusion by localized folder name. (both are known bug)
Go Tools/Options/Advanced/General, Config Editor, and type trash at filter field, and check string set in next entry.
  mail.server.serverN.trash_folder_name (N is sever number for the account) 
Probably Courrier entrant/Trash is set. Change it to Trash, and restart Tb.
What will happen?

Comment 2

[julien.giband]

(In reply to comment #1)
> > Actual folder layout on IMAP server :
> > - Inbox
> >    - Drafts
> >    - Sent
> >    - Junk
> >    - Trash
> >    - Courrier entrant/Trash (created by TB)
> 
> Due to both Tb's confision by NAMESPACE(Inbox/ or Inbox.) and Tb's confusion by
> localized folder name. (both are known bug)
> Go Tools/Options/Advanced/General, Config Editor, and type trash at filter
> field, and check string set in next entry.
>   mail.server.serverN.trash_folder_name (N is sever number for the account) 
> Probably Courrier entrant/Trash is set. Change it to Trash, and restart Tb.
> What will happen?

Thanks a lot, it works. I had to restart tb twice, though.

Comment 3

[Ludovic Hirlimann [:Usul]]

Wada is which bug should this one be duped to ?

Comment 4

[WADA:World Anti-bad-Duping Agency]

(In reply to comment #3)
> Wada is which bug should this one be duped to ?

This bug is mainly relevant to bug 491424(namespace relevant issue), but bug 480393 is also relevant(Courrier entrant/Trash, created by TB, occurs too).
Sorry but I don't know this bug is dup of which.

Comment 5

[David Lechner (:dlech)]

Marking as depends on related bugs and WONTFIX because workaround was provided and fixing the related bugs will take care of this issue.