647525 - L18N Delivery status notification mail (DSN)

Status: NEW

(Thunderbird :: Mail Window Front End, enhancement)

Description

[Nikolay Shopik]

Ability to detect Content-Type: message/delivery-status and use that information to represent it in localized user-friendly manner. I think same should apply to Return Recipient.
Microsoft Exchange do this from at least 2003 version I remember.

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0pre) Gecko/20110330 Thunderbird/3.3a4pre

Comment 1

[Ludovic Hirlimann [:Usul]]

Can you expand a bit more on what need to be done to get this done properly in Thunderbird ? (like a list of things that need to happen)

Comment 2

[Nikolay Shopik]

Well, just send mail to some non existing address, you will receive generic email, well at least TB show as such. Usually this mail contain 3 parts.
1. Human readable message with details why it delivery failed.
2. Machine readable report about delivery
3. This is optional and usually contains original message or message headers sent.
Most human readable part are English (depends on SMTP server configuration), so it just make no sense for average John Doe who doesn't understand English.
My idea is TB able to read machine readable part, and show localized error message instead generic message and hide all internal stuff.

Comment 3

[Nikolay Shopik]

Like Firefox showing me friendly messages when it can't open site because of timeout, or refusing connection host.

Comment 4

[Mark Banner (:standard8)]

My initial reaction to this is that it should be the servers who give the appropriately localised messages - to evaluate every possibility and store within Thunderbird isn't necessarily appropriate, and I suspect could be complicated.

Another simpler option would be to offer translation services within Thunderbird.

However, this isn't really the best place to discuss it - I'd suggest discussing the ideal elsewhere to get wider feedback of the potential issues.

Comment 5

[Wayne Mery (:wsmwk)]

What do you think?

Refernce comment 10

Comment 6

[gene smith]

(In reply to Wayne Mery (:wsmwk) from comment #5)

What do you think?

Refernce comment 10

Maybe you mean comment 2 (from 10 years ago)?
Anyhow, I also tend to think undeliverable messages are produced by the server and it should put it in the local language. But this is outside my typical area.