65027 - Some themes download, appear to install, but don't

Status: VERIFIED WORKSFORME

(Core Graveyard :: Installer: XPInstall Engine, defect)

Description

[ian]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux 2.2.16-22 i686; en-US; 0.7) Gecko/20010105
BuildID:    2001010517

Some themes, including Aphrodite and Mozbilla, but not including Thinice and
Alfred, download, the status bar reports that the files are being decompressed,
the status bar says "finishing install", the dialog disappears, but then the
browser waits, i get a busy mouse sprite when I move inside that window (as if
it was waiting for a domain to resolve), until eventually it comes up with an
"operation times out while connecting to x.themes.org error.  The theme does not
appear to have been installed (ie. it is not availabe from the View->Apply theme
menu.

Reproducible: Sometimes
Steps to Reproduce:
1. Go to x.themes.org and try to download Mozbilla or aphrodite using the
    "quick" hyperlink
2. Select the chrome from the list, and click "ok"
3. Wait for the download

Actual Results:  The download box disappears, and the browser waits, and does
nothing until it times out, or you hit the "stop" button.  The downloaded theme
is not available from the menus.

Expected Results:  Status box should say something like "Downloading..."

Comment 1

[ian]

Oops, expected result should be that the theme installed correctly.

Comment 2

[Keyser Sose]

Confirmed
Platform: PC
OS: Linux 2.2.16
Mozilla Build: 2001011208


I went ahead and sniffed the traffic with snort. There is definitly stuff being
sent and its definitly a theme so the problem is with Mozilla not the themes or
the website itself. Marking NEW.

Comment 3

[Daniel Veditz [:dveditz]]

Since you're on Linux, do you have write permission to the product's chrome 
directory when you do this? Many (all?) of the themes on x.themes.org assume 
write permission and will silently fail. Also the x.themes.org site is 
unhelpfully not written to inform the user of any errors encountered.

Check your install.log to see the status of these installs. The error 
message(s) reported will be important information. The install.log will be 
found either in the mozilla bin directory or in your ~/.mozilla directory 
(depending on write permission).

Comment 4

[Edward Rudd]

It's a permission thing...  Mozilla want to install the themes in the
/usr/lib/mozilla/chrome dir (depending on installation).
When I used N6 (long time ago... I finally saw the light and gave it up), the
themes would all be downloaded into the home ~/mozilla/default/chrome directory..

This would be a rather nice feature for mozilla... unless root install in the
local directory..

Comment 5

[Ric Johnson]

Confirming this happened today with Linux Build 2001032421
Linux-2.2.17-21mdk smp i686.
Happened three times. One looked like it installed but not. The other two just
quit. The fourth try for a different theme did install.

Several errors in install.log but all look like this:

-------------------------------------------------------------------------------
http://x.themes.org/downloads/chrome.964727580.xpi  --  03/25/2001 11:02:20
-------------------------------------------------------------------------------


     Install **FAILED** with error -207
     Finished Installation  03/25/2001 11:02:20

----------------
I dld the 2 of the files that 'failed' to the local HD using N'scape 4.76 and
tried the install from here. Both of them installed. One gave the 'Install is
complete... select apply theme...'; the other looked like it did not install but
it was listed. Did not try to dld the third as nuttyscape was acting up
(stalling) today but did try the install again from Moz and it failed with same
error message (-207).
BTW, I have R&W permission for all files.

And, I love this new found speed(cache), please keep it! 
Ric
===

Comment 6

[Daniel Veditz [:dveditz]]

The original bug is a script error (i.e. assign to package author, not the 
mozilla team) not dealing with lack of permission. It's perfectly possible to 
install into the profile, but the x.themes.org scripts don't bother. it's also 
possible for the script to inform users when there has been an error.

The -207 error is essentially a download error -- the resulting file could not 
be opened as a zip archive, either because the URL was pointing at the wrong 
file (which you disproved) or because it got garbled in the download.

Have you had problems downloading other things via FTP using Mozilla?

Comment 7

[Sean Su]

over to David.

Comment 8

[Matthias Versen [:Matti]]

no response and Theme install is wfm

Comment 9

[Grace Bush]

verified