652197 - On a Mac, using firefox 4 can't drag any png, jpg, bmp or gif from the browser to the Photoshop Dock Icon, so that the image would open in Photoshop

Status: RESOLVED INCOMPLETE

(Core :: Widget: Cocoa, defect, P3)

Description

[[e-mail]]

User-Agent:       Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0) Gecko/20100101 Firefox/4.0
Build Identifier: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0) Gecko/20100101 Firefox/4.0

My Settings
I am using Mac OS X Version 10.6.7 (older versions have this bug too).
I am using Photoshop CS5 (older versions of Photoshop have this bug too, and "Google Chrome" doesn't have this problem, which results me in using chrome just to get around the bug)
Bug remains even after doing a clean install of the browser

Story: This bug has been present since firefox 3, a quick google search for "cant drag images into Photoshop from firefox" reveals the severity of the problem results. I am surprised that no one has reported this issue in SUCH A LONG TIME or expressed how frustrating the bug is. Almost all of the designers that I know who use a Mac complain about this issue, including myself. Gotta have some love for the designers who use a Mac, for the love of firefox please have this looked at =(

Reproducible: Always

Steps to Reproduce:
1. Find an image
2. Drag image into Photoshop
3. Read the Photoshop error message
Actual Results:  
I got an error message:
Could not complete your request because Photoshop does not recognize this type of file.

Expected Results:  
It should have opened the image

This bug has been present since firefox 3, a quick google search for "cant drag images into Photoshop from firefox" reveals the severity of the problem results. I am surprised that no one has reported this issue in SUCH A LONG TIME or expressed how frustrating the bug is. Almost all of the designers that I know who use a Mac complain about this issue, including myself. Gotta have some love for the designers who use a Mac, for the love of firefox please have this looked at =(

Comment 1

[Tim (fmdeveloper)]

Some possibly related bugs: Bug 501644, Bug 433093, Bug 591713

Comment 2

[Tim (fmdeveloper)]

Reporter -> Is this a duplicate of one of the bugs listed in comment 1, in your opinion?

Comment 3

[[e-mail]]

I don't think so, I have no problem dragging images into mail.app, this is a specific problem on a Mac OS X with Photoshop only.

Comment 4

[Tim (fmdeveloper)]

Are you still experiencing this issue with the latest version of Firefox 4? Does the issue occur with the latest nightly? http://nightly.mozilla.org/

Comment 5

[[e-mail]]

Yes I am experiencing this issue with the latest version of Firefox 4. I also tested a nightly build 7.0a1, the same issue persists

Comment 6

[Tim (fmdeveloper)]

And which version of Photoshop?

Comment 7

[[e-mail]]

Photoshop CS5 12.0.4 x32 (latest), although I am sure the same problem will occur on any version.

Comment 8

[[e-mail]]

Firefox 5 still has the same problem.

Comment 9

[Tim (fmdeveloper)]

Is this still an issue with Firefox 11 and the latest Photoshop?

Comment 10

[Max, @maxart]

Yes, the bug is still there (and has always been). Photoshop still throws the error "Could not complete your request because Photoshop does not recognize this type of file." when trying to drag and drop an image from the browser to the Photoshop dock icon.

Nightly 17.0a1 (2012-08-03)
Photoshop CS6

Only "simple" workaround for designers is to use the "Open With Photoshop" add-on: https://addons.mozilla.org/en-US/firefox/addon/open-with-photoshop/ - but that's not a real solution.

Comment 11

[Max, @maxart]

Here's a screen recording I just made to demonstrate the problem: http://cl.ly/3u2I2s1h353x
The first part of the video shows Safari (working), and second part shows Firefox (throwing errors).

Here's the URL of the test page I made: 
http://maxart.s3.amazonaws.com/public/Firefox-image-drag-and-drop/index.html

Once again, this bug isn't specific to a particular version of Firefox or Photoshop. Drag and dropping an image from Firefox to Photoshop just never worked - while it works without issues with Chrome and Safari for instance.

Comment 12

[Asa Dotzler [:asa]]

I've confirmed that this is a real issue. I'm guessing we're dragging a URL rather than the image.

Comment 13

[Robin Whittleton]

Is this just a Photoshop issue? Dragging images from Firefox rarely (never?) works in macOS; it usually just drops a URL. E.g. try dragging an image into a Keynote presentation and you’ll get a text box with a URL in Firefox, and an image with Safari and Chrome.

Comment 14

[Robin Whittleton]

Dragging images from one place in Firefox to another has recently been fixed in bug #1437126, but it remains an issue when the image leaves Firefox to another app.

Comment 15

[Keith Roberson]

Attachment: same problem

Thanks from fourciocolfo1983.

Comment 16

[Benjamin]

This is still happening, and not just with Photoshop, but Preview.

Blows my mind a simple operation like dragging and dropping an image has been broken for over a decade...

Comment 17

[dtsa583s0]

Hi, Emilio. Please update the title of this issue or move the latest comment to a separate new bug. Other users are still experiencing this too, e.g. https://old.reddit.com/r/firefox/comments/1ipcfqs/ .

Comment 18

[Emilio Cobos Álvarez (:emilio)]

Yeah this is likely a separate issue. Since this bug has a lot of now-irrelevant comments, and according to comment 16 this repros in Preview (which should allow most relevant folks to repro, fingers crossed, not on a mac right now), let's move the discussion to bug 1948388.