In the future, some mozilla newsgroups may have FAQs (see bug 65447). Since some people, me included, found the newsgroups simply by looking around on news.mozilla.org (instead of reading http://www.mozilla.org/community.html), this will probably happen in the future, too. If the community page is the only place where a links to the newsgroups FAQs can be found, some first-time posters won't know about it and continue to post the same questions over and over again. This may be a serious problem for "catchy" newsgroups like mozilla.general. For these newsgroups, it makes sense to advertise the FAQ (assuming one exists) on the newsgroup itself. This could be done by a) frequent postings (e.g. daily or weekly) that advertise the FAQ (and maybe summarize the changes made to it since the last notification, but this would probably be hard to automate). In this case the title should NOT be the same for every post to make sure it is visible as a recent post even in a "threaded" view in 4.x or b) adding a link to the FAQ at the end of every post, like "Sent through GMX FreeMail - http://www.gmx.net" or similar signatures that are appended by some email services. If the message body of the post already contains the URL of the FAQ, then the appendix shouldn't be added. For different newsgroups, different solutions may be the best. I suggest to start with b) for mozilla.general.
Solution b), which I favour, should be possible after the newsgroup server move and renaming. Marking this bug dependent on that one. Gerv
Depends on: 62228
I like none of the suggestions. I don't like software that alters my msgs (be it subject or sig in the body). I don't think, any of the suggestions would help. How often did I post "OFFTOPIC" (in the subject) to .mail-news? I don't know, but the postings of Netscape users don't stop. (.mail-news is probably the most "catchy" group of the mozilla ones.) I like the requirement to read the FAQ before being able to post. If a reader posts for the first time, the msg doesn't get through until he answers to the software with a keyword (similar to the mailing-list subscription confirmation). The keyword (and its existance) is mentioned only in the FAQ. Once the poster sent the keyword, that From address is free to post (and the first post is automatically posted). It could be implemented via a moderated newsgroup, just that the moderator is software. Who could implement it? (I guess, Netscape IT wouldn't.)
Of course, the first post should bounce with a hint to the FAQ URL.
Ben, that's bug 65456.
So, why do we have this bug, then?
Some people think the method outlined in bug 65456 is very restrictive and should be avoided if possible. Therefore this bug suggests alternative methods that are could be applied to more groups.
Moving to nobody until we have better picture of where we'll be going with mozilla.org support by IC.
Assignee: rko → nobody
No point for this bug. 1) The person who maintains the FAQ will post the FAQ regularly. If the person becomes to busy to maintain the FAQ, the FAQ will become outdated and there would be no point posting it anyway 2) Don't change postings please.
Status: NEW → RESOLVED
Last Resolved: 16 years ago
Resolution: --- → INVALID
agreed, see comment 2
Status: RESOLVED → VERIFIED
Product: mozilla.org → mozilla.org Graveyard
You need to log in before you can comment on or make changes to this bug.