663932 - NVIDIA NVS 3100M driver crashes with version above blocklist

Status: RESOLVED DUPLICATE of bug 612120

(Core :: Graphics, defect)

Description

[Dave Leichtman]

User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

I'm experiencing the exact bug detailed here:
https://bugzilla.mozilla.org/show_bug.cgi?id=635044 and here: https://wiki.mozilla.org/Blocklisting/Blocked_Graphics_Drivers
but with the NVIDIA NVS 3100M driver version 259.22 (07/2010) which is slightly newer than your blocklist cut-off (258.96).

Recommend extending the blocklist for layers acceleration and Direct2D to higher driver versions.

Reproducible: Sometimes




Most recent about:crashes report: 94b4cb83-7586-411c-ac61-609a1041dd3d

about:support info



  Application Basics

        Name
        Firefox

        Version
        4.0.1

        User Agent
        Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

        Profile Directory

          Open Containing Folder

        Enabled Plugins

          about:plugins

        Build Configuration

          about:buildconfig

  Extensions

        Name

        Version

        Enabled

        ID

        Firecookie
        1.2.1
        true
        [e-mail]

        Read It Later
        2.1.1
        true
        [e-mail]

        Google Toolbar for Firefox
        7.1.20101113Wb1
        true
        {3112ca9c-de6d-4884-a869-9855de68056c}

        Trend Micro NSC Firefox Extension
        5.82.0.1018
        false
        {22C7F6C6-8D67-4534-92B5-529A0EC09405}

        Firebug
        1.7.2
        true
        [e-mail]

        Java Console
        6.0.24
        true
        {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}

  Modified Preferences

      Name

      Value

        accessibility.typeaheadfind.flashBar
        0

        browser.fixup.alternate.enabled
        false

        browser.history_expire_days.mirror
        180

        browser.places.importBookmarksHTML
        false

        browser.places.smartBookmarksVersion
        2

        browser.startup.homepage
        http://www.google.com/

        browser.startup.homepage_override.buildID
        20110413222027

        browser.startup.homepage_override.mstone
        rv:2.0.1

        browser.tabs.warnOnClose
        false

        extensions.lastAppVersion
        4.0.1

        keyword.URL
        http://www.google.com/search?sourceid=navclient&hl=en&q=

        network.cookie.prefsMigrated
        true

        places.database.lastMaintenance
        1307912559

        places.history.expiration.transient_current_max_pages
        126515

        places.last_vacuum
        1303833814

        print.print_printer
        Salsa Labs 3rd Floor

        print.printer_Salsa_Labs_3rd_Floor.print_bgcolor
        false

        print.printer_Salsa_Labs_3rd_Floor.print_bgimages
        false

        print.printer_Salsa_Labs_3rd_Floor.print_command

        print.printer_Salsa_Labs_3rd_Floor.print_downloadfonts
        false

        print.printer_Salsa_Labs_3rd_Floor.print_edge_bottom
        0

        print.printer_Salsa_Labs_3rd_Floor.print_edge_left
        0

        print.printer_Salsa_Labs_3rd_Floor.print_edge_right
        0

        print.printer_Salsa_Labs_3rd_Floor.print_edge_top
        0

        print.printer_Salsa_Labs_3rd_Floor.print_evenpages
        true

        print.printer_Salsa_Labs_3rd_Floor.print_footercenter

        print.printer_Salsa_Labs_3rd_Floor.print_footerleft
        &PT

        print.printer_Salsa_Labs_3rd_Floor.print_footerright
        &D

        print.printer_Salsa_Labs_3rd_Floor.print_headercenter

        print.printer_Salsa_Labs_3rd_Floor.print_headerleft
        &T

        print.printer_Salsa_Labs_3rd_Floor.print_headerright
        &U

        print.printer_Salsa_Labs_3rd_Floor.print_in_color
        true

        print.printer_Salsa_Labs_3rd_Floor.print_margin_bottom
        0.5

        print.printer_Salsa_Labs_3rd_Floor.print_margin_left
        0.5

        print.printer_Salsa_Labs_3rd_Floor.print_margin_right
        0.5

        print.printer_Salsa_Labs_3rd_Floor.print_margin_top
        0.5

        print.printer_Salsa_Labs_3rd_Floor.print_oddpages
        true

        print.printer_Salsa_Labs_3rd_Floor.print_orientation
        0

        print.printer_Salsa_Labs_3rd_Floor.print_pagedelay
        500

        print.printer_Salsa_Labs_3rd_Floor.print_paper_data
        1

        print.printer_Salsa_Labs_3rd_Floor.print_paper_height
        11.00

        print.printer_Salsa_Labs_3rd_Floor.print_paper_size_type
        0

        print.printer_Salsa_Labs_3rd_Floor.print_paper_size_unit
        0

        print.printer_Salsa_Labs_3rd_Floor.print_paper_width
        8.50

        print.printer_Salsa_Labs_3rd_Floor.print_reversed
        false

        print.printer_Salsa_Labs_3rd_Floor.print_scaling
        1.00

        print.printer_Salsa_Labs_3rd_Floor.print_shrink_to_fit
        true

        print.printer_Salsa_Labs_3rd_Floor.print_to_file
        false

        print.printer_Salsa_Labs_3rd_Floor.print_unwriteable_margin_bottom
        0

        print.printer_Salsa_Labs_3rd_Floor.print_unwriteable_margin_left
        0

        print.printer_Salsa_Labs_3rd_Floor.print_unwriteable_margin_right
        0

        print.printer_Salsa_Labs_3rd_Floor.print_unwriteable_margin_top
        0

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_bgcolor
        false

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_bgimages
        false

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_command

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_downloadfonts
        false

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_edge_bottom
        0

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_edge_left
        0

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_edge_right
        0

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_edge_top
        0

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_evenpages
        true

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_footercenter

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_footerleft
        &PT

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_footerright
        &D

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_headercenter

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_headerleft
        &T

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_headerright
        &U

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_in_color
        true

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_margin_bottom
        0.5

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_margin_left
        0.5

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_margin_right
        0.5

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_margin_top
        0.5

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_oddpages
        true

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_orientation
        0

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_pagedelay
        500

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_paper_data
        1

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_paper_height
        11.00

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_paper_size_type
        0

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_paper_size_unit
        0

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_paper_width
        8.50

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_reversed
        false

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_scaling
        1.00

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_shrink_to_fit
        true

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_to_file
        false

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_unwriteable_margin_bottom
        0

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_unwriteable_margin_left
        0

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_unwriteable_margin_right
        0

        print.printer_\\LEICHTMAN\HP_Officejet_6200_series.print_unwriteable_margin_top
        0

        privacy.sanitize.migrateFx3Prefs
        true

        security.warn_viewing_mixed
        false

  Graphics

        Adapter Description
        NVIDIA NVS 3100M

        Vendor ID
        10de

        Device ID
        0a6c

        Adapter RAM
        512

        Adapter Drivers
        nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um

        Driver Version
        8.17.12.5922

        Driver Date
        7-31-2010

        Direct2D Enabled
        true

        DirectWrite Enabled
        true (6.1.7601.17563, font cache n/a)

        WebGL Renderer
        Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.611)

        GPU Accelerated Windows
        1/1 Direct3D 10

Comment 1

[Benoit Jacob [:bjacob] (mostly away)]

Can you give the actual crash link in about:crashes ('copy link location') ?

Comment 2

[Dave Leichtman]

That first crash ID seems to go to a dead link. Try this one.

https://crash-stats.mozilla.com/report/pending/b4ee9ba1-1e71-402c-9dd6-e46122110512

Comment 3

[Benoit Jacob [:bjacob] (mostly away)]

This seems to be bug 612120, as the crash database suggests. marking as duplicate and pinging that bug.