Closed
Bug 672144
Opened 14 years ago
Closed 14 years ago
blue screen crash
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: coreyms77, Unassigned)
Details
Crash Data
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:5.0.1) Gecko/20100101 Firefox/5.0.1
Build ID: 20110707182747
Steps to reproduce:
Ever since I upgraded Firefox to the newest version (5.0) when I watch videos on dailymotion.com or youtube.com, sometimes it locks up my system and blue screen crashes. The older version of Firefox never did this, not even once.
Actual results:
Windows XP sp3 locked up and then blue screen crashed.
Expected results:
shouldn't have crashed my whole system.
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Comment 2•14 years ago
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https://crash-stats.mozilla.com/report/index/81e56842-3514-4031-9fdd-4d4aa2110717
What version of flash player do you have installed? http://www.adobe.com/software/flash/about/
This may be a dupe of bug 566062
Crash Signature: nsCString const... ] [@ hang | mozilla::plugins::PPluginInstanceParent::CallPBrowserStreamConstructor(mozilla::plugins::PBrowserStreamParent*, nsCString const&, unsigned int const&, unsigned int const&, mozilla::plugins::PStreamNotifyParent*, nsCString co…
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Comment 3•14 years ago
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WEll, a blue screen is never the fault of Firefox. However, it may be a driver causing the issue. Please update your graphics driver to the latest version, post the information about:support, update your flash, and windows, and report back.
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Comment 4•14 years ago
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Comment 5•14 years ago
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Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
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Description
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