672362 - Messages copied by TB into the IMAP mailbox are blank

Status: RESOLVED DUPLICATE of bug 716810

(Thunderbird :: General, defect)

Description

[Yuri]

Attachment: tb-imap-blank-on-copy.png

User Agent: Mozilla/5.0 (X11; FreeBSD amd64; rv:5.0) Gecko/20100101 Firefox/5.0
Build ID: 20110716125158

Steps to reproduce:

I moved many messages from my local mailbox into IMAP mailbox.
All moved messages appear to be blank after the move.
Please see the attached sreenshot.

Comment 1

[Yuri]

Setting status to *critical* because it involves mail loss during the innocent operation.

Comment 2

[Yuri]

I suspect IMAP server returned some error code. This IMAP server is knows to be sluggish. It disconnects periodically and gives some other errors. But TB should not consider the mail copying operation successful if *any* error is received.

Comment 3

[Wayne Mery (:wsmwk)]

can you reproduce to get an imap protocol log?
https://wiki.mozilla.org/MailNews:Logging
 imap:5

Was this a copy (per bug summary) or move (per comment 0)?

Comment 4

[Joshua Cranmer [:jcranmer]]

This bug is being marked as INCOMPLETE due to a lack of answer to the previous question. If you can provide an answer to this question, please do so; otherwise, it will remain closed.

Comment 5

[Yuri]

Attachment: screenshot showing the problem in the folder written into by the filter

I don't think it's wise to close this PR since the problem still exists as of version 13.0.1.

I just can't reproduce it with the protocol sniffer since it happens rarely.

Attaching another sighting of the problem, this time message is blank in the folder of mailing list written to only by the filter.