686468 - Sync: NS_ERROR_NOT_AVAILABLE in nsIHttpChannel.responseStatus

Status: RESOLVED DUPLICATE of bug 704539

(Firefox :: Sync, defect)

Description

[kris.pryor]

Attachment: synclog.txt

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
Build ID: 20110902133214

Steps to reproduce:

I noticed that sync stopped working a while back, but did not pursue why until now.


Actual results:

I keep getting the above message at the bottom of the browser.  In the log(attached) among other things, I see: 
Net.Resource	WARN	Caught unexpected exception Component returned failure code: 0x80040111
Exception: Login failed: error.login.reason.server No traceback available
Autoconnect failed: error.login.reason.server; retry in 240 sec


Expected results:

Sync should have completed

Comment 1

[Richard Newman [:rnewman]]

atoll, petef: do you notice anything odd in the logs for 

  scl2-sync202 

for user 

  rh5co6emitomg7s5qvm4upaciveocbhh 

at

  Tue Sep 13 08:58:19 PDT 2011

? Perhaps a 0-length response?

Comment 2

[kris.pryor]

I have been away from my desk since I put the ticket in, but decided to refresh the log to see what had happened and I actually see two successes.  Here is one:

1315941555395	Engine.Tabs	INFO	1 outgoing items pre-reconciliation
1315941555559	Store.Tabs	DEBUG	Adding remote tabs from kpryor's Firefox on Windows NT 6.1; WOW64
1315941555561	Collection	DEBUG	mesg: GET success 200 https://scl2-sync202.services.mozilla.com/1.1/rh5co6emitomg7s5qvm4upaciveocbhh/storage/tabs?newer=1315930412.56&full=1
1315941555563	Collection	DEBUG	GET success 200 https://scl2-sync202.services.mozilla.com/1.1/rh5co6emitomg7s5qvm4upaciveocbhh/storage/tabs?newer=1315930412.56&full=1
1315941555565	Engine.Tabs	INFO	Records: 2 applied, 0 failed to apply, 0 reconciled.
1315941555598	Engine.Tabs	INFO	Uploading all of 1 records
1315941555600	Collection	DEBUG	POST Length: 2232
1315941555680	Collection	DEBUG	mesg: POST success 200 https://scl2-sync202.services.mozilla.com/1.1/rh5co6emitomg7s5qvm4upaciveocbhh/storage/tabs
1315941555681	Collection	DEBUG	POST success 200 https://scl2-sync202.services.mozilla.com/1.1/rh5co6emitomg7s5qvm4upaciveocbhh/storage/tabs
1315941555684	Service.Main	INFO	Sync completed successfully at 2011-09-13 14:19:15 after 4.09 secs.

Comment 3

[Richard Newman [:rnewman]]

OK, so this is likely a transient problem. Kris, were you on an unreliable network connection around 9am this morning?

Comment 4

[Philipp von Weitershausen [:philikon]]

This looks a lot like bug 672878.

Comment 5

[Richard Newman [:rnewman]]

Still have no good lead on the root cause, either.

Comment 6

[kris.pryor]

I have looked again and I see that I have some more failures then another success.  It seems to keep doing this over and over.

As far as I know my connection is not intermittent.  My connection to Exchange and other services at my work network are not having similar problems.

Comment 7

[Gregory Szorc [:gps]]

This is possibly fixed in bug 690170 (Firefox 10). If not, it is almost certainly fixed in bug 704539 (Firefox 12).

If you still experience the issue after upgrading, please reopen this bug.