687352 - Netflix in fullscreen mode, screen freezes, but sound track continues.

Status: RESOLVED WORKSFORME

(SeaMonkey :: General, defect)

Description

[Bill Cassel]

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:6.0.2) Gecko/20110902 Firefox/6.0.2 SeaMonkey/2.3.3
Build ID: 20110902180055

Steps to reproduce:

Opened Netflix and streamed a movie.  



Actual results:

When I go to full screen the screen freezes, but sound track continues. If I exit full screen it returns to normal.  It happens every time.



Expected results:

Movie should continue to stream on full screen.

I have XP SP3 with all updates current, use SeaMonkey 3.3, and have Silverlight 4 installed.  
It works fine using IE 8.

Comment 1

[Philip Chee]

What graphics card are you using?
Go to about:support and copy the Graphics Card section into a comment here:

Comment 2

[Bill Cassel]

Graphics
      
      
      
        
        Adapter DescriptionIntel(R) 82845G/GL/GE/PE/GV Graphics ControllerVendor ID8086Device ID2562Adapter RAMUnknownAdapter Driversialmrnt5Driver Version6.14.10.3889Driver Date8-20-2004WebGL RendererfalseGPU Accelerated Windows0/3

Comment 3

[Philip Chee]

Try updating your driver to a newer version e.g. 6.14.10.4342

Comment 4

[Bill Cassel]

Updated to 6.14.10.4342 and Full screen will work sometimes.  That is, I can get it to work by going in and out of full screen mode.  Works about 1/3 of the time.

Comment 5

[Philip Chee]

Does Silverlight have a configuration or options panel? Try turning off hardware acceleration in Silverlight.

Comment 6

[Bill Cassel]

Silver light has a panel, but does not offer and option on hardware acceleration as Flash Player does.

Comment 7

[Phoenix]

Is this still reproducible with latest SeaMonkey versions?

Comment 8

[Bill Cassel]

I installed SeaMonkey 2.8 a few days ago and just tried Netflix.  Full screen worked well with this version.