Closed Bug 687610 Opened 8 years ago Closed 8 years ago
.6] [10 .7] Quick Time hangs FF while trying to play a sound from the plugin process
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10.42 KB, patch
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Firefox 7 beta hangs every time the QuickTime dialog comes up. I can hit cancel on the dialog and Firefox resumes again. However, for some reason, the QuickTime dialog is often behind my Firefox window. The only way for me to find it is to either manually move the Firefox window (tabbing through active processes doesn't find it) or to Force Quit on Firefox. I've attached a copy of the QuickTime dialog. I'm in Mountain View and happy to show any one the next time it happens.
To be clear, I don't think the dialog box is the problem. It's the fact that it shows up behind the active window and firefox won't do anything until it's closed.
This happens on Zimbra FYI but I've never seen the dialog cause Firefox to hang...but I probably instinctively hit cancel.
Component: General → Plug-ins
Product: Firefox → Core
QA Contact: general → plugins
It doesn't really hang Firefox because if you close the dialog, Firefox still works. The problem is that the dialog doesn't pop up. It appears behind the active Firefox window, so you don't even know it's there. So it looks like Firefox hangs.
Anyone have a way to reproduce this? Stormy, it would help a lot if you gave examples of sites that trigger this dialog (whether or not you can get the dialog to consistently pop up behind Firefox). (In reply to comment #2) > This happens on Zimbra FYI but I've never seen the dialog cause > Firefox to hang Is the Zimbra issue QuickTime-related? Can you reproduce it?
Summary: Firefox hangs because of hidden QuickTime dialog → Firefox appears to hang because of hidden QuickTime modal dialog
I had one this morning that was either Gmail or Zimbra. I'll watch for the next one.
Zimbra calendar alerts. I'll get exact steps to reproduce when I get in the office
> Zimbra calendar alerts. Interesting. Now that you mention it, I've seen "hangs" with these, but only on Linux, and not because they show up behind the browser window.
Just tested it and Zimbra calendar alert did not pop up the dialog for me.
> Just tested it and Zimbra calendar alert did not pop up the dialog for me. What does this mean? :-) Which dialog? The Zimbra calendar alert itself? The QuickTime one? Have you ever seen the QuickTime dialog in Zimbra?
(In reply to Steven Michaud from comment #9) > > Just tested it and Zimbra calendar alert did not pop up the dialog for me. > > What does this mean? :-) Sorry. I set a meeting in Zimbra and waited until it notified me of the meeting with a calendar alert box (that stays in the tab.) Firefox did not hang and the QuickTime dialog did not show up. > > Which dialog? The Zimbra calendar alert itself? The QuickTime one? > > Have you ever seen the QuickTime dialog in Zimbra? No. The QuickTime dialog always shows up behind my current Firefox window. As a separate window.
(In reply to Steven Michaud from comment #4) > Anyone have a way to reproduce this? > > Stormy, it would help a lot if you gave examples of sites that trigger > this dialog (whether or not you can get the dialog to consistently pop > up behind Firefox). > The QuickTime dialog popped up. The active tab in Firefox was Gmail (which was taking a long time). I was actually using a different app when it happened.
(In reply to Steven Michaud from comment #4) > Anyone have a way to reproduce this? > > Stormy, it would help a lot if you gave examples of sites that trigger > this dialog (whether or not you can get the dialog to consistently pop > up behind Firefox). > The QuickTime dialog popped up. The active tab in Firefox was Gmail (which was taking a long time). I was actually using a different app when it happened. There was an active appointment reminder alert in Zimbra too but it had been there for a while. (And the browser was still working with the Zimbra alert.)
I can reproduce this generally at will. 1. Go to zimbra 2. Click calendar 3. Get tons of alerts because I never use the web interface 4. Click in the HTML content dialog that pops up 5. Window pops up and Fx beachballs Attaching a sample.
> 4. Click in the HTML content dialog that pops up What's this? Is it a QT dialog? Does it have anything to do with Zimbra? If not where does it come from? I haven't yet tried to reproduce. I'll need to create a meeting and let it's time pass by. And by the way, what versions of FF and OS X are you using?
>> 4. Click in the HTML content dialog that pops up > > What's this? After setting up a test meeting for a few minutes in the future (with myself as the only attendee, and no location or resources), I log into Zimbra and click on Calendar. After a few seconds I see an "Appointment Reminders" dialog, with various options (including Open, Dismiss, Snooze and Dismiss All). Is this the "HTML content dialog" you see? I can click anywhere in it without causing any trouble. I don't see any QT dialog.
Wild guess -- have you and Stormy somehow set up QuickTime to play the "ding" sound that you hear shortly after the Appointment Reminders dialog appears?
By the way, I've been testing with FF 6.0.2 on OS X 10.7.1.
Do you and Stormy see this bug with a clean profile?
I can reproduce it on Nightly and Firefox 6 and seem to remember it going back at least to 4. I haven't checked 3.6 yet. It is set up to play a sound when new mail or alerts pop up (though I believe that is the default) and my mail skin is the "gmail" one. For some reasons my steps aren't 100%...I'll if I can get better ones.
> the "ding" sound that you hear shortly after the Appointment > Reminders dialog appears Playing around some more, I only hear the "ding" when the Appointment Reminders dialog appears for a meeting that I'm late to (whose starting time is in the past). Still no problems, though -- now testing with today's mozilla-central nightly (on OS X 10.7.1 as before). Do test with a clean profile, to see if it makes any difference. This will probably undo your Zimbra settings -- since they're probably stored in cookies. But I strongly suspect that this bug doesn't occur with the default Zimbra settings (which is what I'm using).
I can confirm that this happens with the default settings, at least the ones we use at Mozilla. (Or perhaps they were changed recently.) I had to disable the sound notifications to fix this. Regardless, we shouldn't be hanging the main UI on this, and the modal dialog shouldn't be in the background, right?
> I can confirm that this happens with the default settings, at least > the ones we use at Mozilla. Thanks for the info. But (out of curiosity) how do you know what the default settings are? Did you also test with a clean profile? > I had to disable the sound notifications to fix this. I don't understand. Are you saying that disabling the sound notifications stops the bug from happening? > Regardless, we shouldn't be hanging the main UI on this, and the > modal dialog shouldn't be in the background, right? Of course not. But we need to know how to reproduce this bug before we can fix it (or work around it if it's someone else's bug).
Whoever's seen this bug: Let us know what version of OS X you saw it on. Let us know which version of Firefox you used. Let us know the results of testing with a clean profile.
(Following up comment #23) >> I had to disable the sound notifications to fix this. > > I don't understand. Are you saying that disabling the sound > notifications stops the bug from happening? Also tell me how, exactly, to disable sound notifications.
I've never changed the default Mozilla Zimbra settings. I'm pretty sure it's this option that causes the problem: Play a sound (requires QuickTime or Windows Media plugin)
I'm now testing on OS X 10.6.8, where I've managed to see the QuickTime dialog from comment #0 once. But I'm still struggling. I dismissed that dialog by selecting Cancel (after waiting a minute or two for complicated reasons). I haven't seen it again. I assume the people who see this bug see that dialog more than once. Is that true? Once again, I'd like to hear which versions of OS X people see this bug with. Anyone see it on OS X 10.7? Finally, I suspect this bug is an OOPP bug, and will go away in 32-bit mode (where the QuickTime plugin runs in-process). People who can consistently reproduce this bug, please test in 32-bit mode: 1) Right-click (or ctrl-click) on your FF distro. 2) Choose Get Info. 3) Check "Open in 32-bit mode". 4) Run your FF distro.
I'm on 10.6.8. I see (or don't see, as it's hidden) this dialog multiple times a day. I'm guessing it's related to how often the Zimbra meeting alert dialog comes up and I usually have 8-12 events a day on my calendar. I will try the 32 bit mode.
Thanks, Stormy, for the info -- particularly for telling me that you're on OS X 10.6.8. > I see (or don't see, as it's hidden) this dialog multiple times a > day. Have you actually *seen* it more than once? I'm beginning to wonder if it actually triggers the hang, or if the hang has some other cause. I find that on OS X 10.6.8 (unlike on OS X 10.7.1) I never hear the alarm sound (what I called the "ding"). And I find that the QuickTime plugin always gets loaded (in its own plugin-container process) when I should have heard the ding. But I haven't seen the dialog from comment #0 more than once. And I still haven't experienced a hang ... or anything like it. > I will try the 32 bit mode. Thanks!
I get the QuickTime dialog multiple times a day. (The one I included a screen shot of.) To see it and hit cancel, I have to move my browser window aside. Once I hit cancel on the QuickTime dialog, my browser works again. (When I said "or don't see it", I just meant that I have to go looking for it.)
OK, I've now made some progress. I'm also now quite sure this is an OOPP bug, and very possibly a QuickTime bug (in a later comment I'll say more about why). It doesn't seem to happen on OS X 10.7 (Lion). It does happen on OS X 10.6. Later I'll test on OS X 10.5. The STR for this bug is *incredibly* finicky. Which isn't to say that it isn't often encountered -- just that almost nobody who encounters it will be able to figure out exactly how to reproduce it. 1) Create an "appointment" in Zimbra calender to test with. The start time must be at least 5 minutes in the future (or the "Appointment Reminders" dialog won't appear). The length must also exceed a minimum -- I don't know how long exactly, but I've been testing with 30 minute "appointments". a) Log on to Zimbra, select the Calendar tab, and choose New Appointment. b) For "Subject" type some arbitrary value (I've been using "Test"). c) Under "Show as" select "Free". d) Under "Mark as" select "Private". e) Under "Attendee" put your mozilla.com account name. f) Under Start and End, make the start time at least five minutes in the future, and accept the default length of 30 minutes. g) "Save" the appointment, and quickly log out. ) Under ~/Library/Preferences, delete the "QuickTime Preferences" file. Then restart your computer. If you don't do this, then the QuickTime "additional software" dialog will appear at most once every few hours. 3) Wait until at least a minute after your test appointment has started. Then run FF in 64-bit mode, log on to Zimbra, and wait for the "Appointment Reminders" dialog to appear, then 5-10 more seconds for QuickTime to load and fail to play the Zimbra alarm sound (the "ding"). Firefox doesn't freeze immediately. For example you can still navigate the FF menus. But any number of actions can cause FF to freeze. And (interestingly) I've found that the freeze only lasts about 30 seconds. Here are two ways to freeze: a) Click on the Desktop. The QuickTime "additional software" dialog appears. It disappears if you wait for about 30 seconds. Or you can click Cancel in this dialog to dismiss it. If so you don't get a freeze. But if you don't dismiss the dialog or wait for it to close, Firefox will freeze as soon as you try to restore its app focus (for example by clicking on the browser window). The freeze will end when the QuickTime dialog times out. b) Choose "About Firefox". The QuickTime "additional software" dialog appears. Once again it disappears if you wait for 30 seconds, or you can click Cancel to dismiss it. The About Firefox dialog appears as soon as the QuickTime dialog disappears, and you don't get a freeze. But if you click on the browser window Firefox freezes, and stays frozen until the QuickTime dialog times out.
Whiteboard: STR in comment #31
If you run FF in 32-bit mode and try my STR from comment #31 (on OS X 10.6.8), you don't see any problems at all -- the alarm sound (the "ding") plays, and QuickTime doesn't think it needs to install any additional software. In other words, QuickTime can play the "ding" without any additional software -- so it's a bug (of some kind) that it fails to play it, then goes on to display that dialog. I suspect that QuickTime on OS X 10.6 (though not on OS X 10.7) has trouble playing media (at least audio media) while running in a background process. This may be QuickTime's bug. But it may also be possible that we can do something to work around it. Benjamin, what do you think?
Summary: Firefox appears to hang because of hidden QuickTime modal dialog → [OOPP] [10.6] QuickTime hangs FF while trying to play a sound from the plugin process
> Later I'll test on OS X 10.5. There's not much point, since we don't use 64-bit mode (or OOPP) on OS X 10.5.
Another thing: I wonder if, by displaying the "additional software" dialog, QuickTime brings the plugin process to the foreground, and if this (at least indirectly) causes the hang.
I don't have the problem if I run in 32 bit mode. Switched to 32 bit mode, ran Firefox through several meetings with alerts, no problem. Switched back to 64 bit mode, first meeting produced a Quicktime dialog.
> I suspect that QuickTime on OS X 10.6 (though not on OS X 10.7) has > trouble playing media (at least audio media) while running in a > background process. I wonder if it's only *some* kinds of media it has this trouble with -- media that it normally plays using some kind of "external" software (which QuickTime prompts you to install if it thinks it's missing). So maybe it's this "external" software (though not so "external" that QuickTime doesn't know how to install it) that doesn't work properly when run from a background process.
We have custom code to detect when the plugins tries to show a window, we interpose the call and forward it to the browser process for it to focus the plugin dialog. Looks like we're failing to handle this sequence. Relevant code is dom/plugins/ipc/PluginInterposeOSX.mm.
Quicktime directs you to here if you click continue: http://www.apple.com/quicktime/resources/components.html?os=OSX&ctype=71746578&csubtype=ff9c8000 Attaching a sample from the plugincontainer process
(In reply to comment #37) > We have custom code to detect when the plugins tries to show a > window, we interpose the call and forward it to the browser process > for it to focus the plugin dialog. Looks like we're failing to > handle this sequence. > > Relevant code is dom/plugins/ipc/PluginInterposeOSX.mm. I'd forgotten about that. Do you want to dig into it, Benoit? Or shall I do it?
I'm looking into a lot of issues for Mobile OGL Layers currently. I could find some time for it but it wont be this week.
(In reply to comment #38) > Quicktime directs you to here if you click continue: > > http://www.apple.com/quicktime/resources/components.html?os=OSX&ctype=71746578&csubtype=ff9c8000 I don't have any of the items installed that are listed at this URL, and QuickTime has no trouble on my system in 32-bit mode. So I think that even in 64-bit mode, QuickTime must not be trying and failing to use any of these programs. So QuickTime's use of the "additional software" dialog when running out-of-process is (presumably) on more example of a false or misleading error message :-)
(In reply to comment #41) > I'm looking into a lot of issues for Mobile OGL Layers currently. I > could find some time for it but it wont be this week. OK. This is probably important enough for me to spend the next few days looking for a fix/workaround.
Since my STR from comment #31 is awkward and slow, I'll be looking for a reduced testcase. For that it'll probably help to look at the Zimbra source code. Anyone know what versions of which Zimbra products we're running?
FYI, the "Update Adobe Flash" dialog appears correctly on top of the active browser window.
I haven't had much time to work on this in the last couple of days, and I'm going to be out Friday -- so I'll keep working on this next week. I've discovered one interesting thing, though: Zimbra's alert sound (what I've been calling the "ding") won't play in 64-bit mode even when loaded directly (by visiting the following URL). You also don't see the QuickTime GUI for playing a sound. It works fine in 32-bit mode, though. https://mail.mozilla.com/zimbra/public/sounds/im/alert.wav Anyone know of other examples of QuickTime media that play in 32-bit mode but not in 64-bit mode?
> Anyone know of other examples of QuickTime media that play in 32-bit > mode but not in 64-bit mode? Anyone know of other examples of media that QuickTime can play in 32-bit mode but not in 64-bit mode?
Josh, does any of this ring any bells? Particularly what I have to say in comment #46?
(In reply to Steven Michaud from comment #48) > Josh, does any of this ring any bells? Particularly what I have to say in > comment #46? No, sorry.
(Following up comment #46) The plot thickens, again: > https://mail.mozilla.com/zimbra/public/sounds/im/alert.wav In 64-bit mode, this sound only fails to play if alert.wav is already in the network cache. If you first clear the cache (Preferences : Advanced : Network : Clear Now), then visit the URL, the sound plays just fine.
(In reply to Steven Michaud from comment #47) > > Anyone know of other examples of QuickTime media that play in 32-bit > > mode but not in 64-bit mode? > > Anyone know of other examples of media that QuickTime can play in > 32-bit mode but not in 64-bit mode? There's a whole host of them, especially when you add 3rd party 32-bit stuff like perian. When Apple switched over to Quicktime X they dropped support for a bunch of 32-bit only stuff and formats, which is why when you hit that media it (should) give a dialog and offer to download the old quicktime through SU. I was on that project but can't remember the specifics anymore :-)
(In reply to comment #51) Thanks, Chris. And thanks in advance if you can remember (and post) links to some examples. But evidence (particularly comment #50) is building that this is largely (or entirely) an FF bug, so these examples are probably irrelevant.
This bug is actually two different bugs (both specific to OS X 10.6.X): 1) Firefox/QuickTime can't play at least some *.wav files from the network cache in 64-bit mode. This may be identical to bug 670036. 2) When QuickTime can't play a file, it sometimes displays an "additional software" dialog. In 64-bit mode this dialog can hang the browser process. Both need to be fixed. But for now I'm paying more attention to #1, because it seems to be more fundamental.
This bug grows stranger by the hour. I've now found that you can "fix" it (fix the problems playing *.wav files in 64-bit mode) by preventing the use of NPP_StreamAsFile (by changing *stype to NP_NORMAL on return from NPP_NewStream whenever the QuickTime plugin sets it to NP_ASFILE or NP_ASFILEONLY). Here's a patch that does this. A tryserver build should follow by tomorrow morning. I *don't* think this patch is a viable fix -- unless we're truly desperate and can't find anything better. Rather we should try to find out *why* NPP_StreamAsFile sometimes doesn't work properly -- at least with the QuickTime plugin.
bsmedberg, cjones: Any idea why my patch from comment #54 "works"? Any idea what's wrong with how we call (what we do for) NPP_StreamAsFile?
I don't know; bsmedberg?
See bug 644684 and 644716 for possibly related bugs. There is an async race condition that may be affecting quicktime in this case.
Here's a tryserver build made with my patch from comment #54: http://email@example.com/try-macosx64/firefox-10.0a1.en-US.mac.dmg
Here's a patch that (in my tests) fixes this bug. Or more precisely it fixes problem #1 of comment #53. It also fixes bug 670036 and (probably) bug 644684. It does this by making our behavior conform to the following statement from MDN's doc on NPP_StreamAsFile() (https://developer.mozilla.org/en/NPP_StreamAsFile): "When the stream is complete, the browser calls NPP_StreamAsFile to provide the instance with a full path name for a local file for the stream." The QuickTime plugin can't play *.wav files when we call its NPP_StreamAsFile() method "too early" -- before we're finished calling NPP_WriteReady() and NPP_Write() on the same stream. For some reason we only do this when we replay a *.wav file from the browser's network cache (not when we "play" it from its original location). At first I thought that calling NPP_StreamAsFile() "too early" means its file isn't ready (the one whose name we pass in the fname parameter). But additional logging shows this isn't true -- the file is always the correct length, and can be opened (and closed) without trouble. Instead it seems that the QuickTime plugin gets confused if we call NPP_StreamAsFile() before we finish calling NPP_WriteReady() and NPP_Write. The QuickTime plugin never opens or reads any files on calls to NPP_StreamAsFile() (only during calls to NPP_Write()). And (as we've seen from my earlier patch in comment #54), it works just fine if we *never* call NPP_StreamAsFile() (only NPP_WriteReady() and NPP_Write()). But it must get some information from our calls to NPP_StreamAsFile(), which causes it to misbehave if those calls happen "too early". Other plugins than QuickTime may not care that we sometimes call NPP_StreamAsFile() at the wrong time. But the QuickTime plugin has a significant number of users, and our current behavior does contradict our own documentation. So I think we should fix this problem. I'm doing a tryserver run on all platforms. The results should be ready by tomorrow morning. We still have serious problems with the QuickTime plugin in current trunk code (at least on OS X), which my patch doesn't fix. But they happen without my patch, and it doesn't make them any worse.
This bug (both parts from comment #53) is reproducible on OS X 10.7, but for some reason not as reliably as on OS X 10.6.
Summary: [OOPP] [10.6] QuickTime hangs FF while trying to play a sound from the plugin process → [OOPP] [10.6] [10.7] QuickTime hangs FF while trying to play a sound from the plugin process
There don't seem to have been any non-spurious test failures in my tryserver run. Here are the builds for all platforms: http://firstname.lastname@example.org/ And here's the OS X build: http://email@example.com/try-macosx/fennec-10.0a1.en-US.mac.dmg Please try it/them out, and let us know your results!
Comment on attachment 565345 [details] [diff] [review] Possible fix This approach is unfortunately insufficient: the problem is that the parent may delete the file as soon as NPP_StreamAsFile (or NPP_DestroyStream) returns, so we cannot deliver that notification asynchronously unless we also keep the file alive longer than normal. We can fix this by holding the nsPluginStreamListenerPeer alive even after NPP_DestroyStream is called on the parent side. I think we can probably do this by exposing the following API from nsNPAPIPlugin.h: void RetainStream(NPStream* pstream, nsISupports** retained) and calling this from BrowserStreamParent::StreamAsFile, and saving the retained object until BrowserStreamParent::RecvStreamDestroyed. I'd really really like an automated test for this behavior.
Attachment #565345 - Flags: review?(benjamin) → review-
Comment on attachment 565345 [details] [diff] [review] Possible fix Thanks for your suggestion. I'll revise my patch.
(Following up comment #59) > We still have serious problems with the QuickTime plugin in current > trunk code (at least on OS X), which my patch doesn't fix. But they > happen without my patch, and it doesn't make them any worse. See bug 692759.
How's this? Once again I'm doing a full tryserver run, the results of which should be available tomorrow morning. I'll start working on the tests next week.
Once again, there don't seem to have been any non-spurious test failures for my patch from comment #65: Here are the tryserver builds for all platforms: http://firstname.lastname@example.org/ And here's the OS X tryserver build: http://email@example.com/try-macosx64/firefox-10.0a1.en-US.mac.dmg
Comment on attachment 565679 [details] [diff] [review] Fix rev1 (follow bsmedberg's suggestions) I really don't think that the helper method StreamAsFilePending is necessary. Can you just put that logic directly into RecvNPP_StreamAsFile? Also the const_cast is unnecessary and wrong, so please remove it. On the parent side, is there any reason why mStreamPeer shouldn't be a nsCOMPtr<nsISupports>? Then you don't have to initialize it explicitly or deal with the manual refcounting, and ReleaseOurStream can be removed and you can just use mStreamPeer = NULL instead. Note that since we ignore the result of RetainOurStream, you should either just remove the helper method entirely or make it return void. r=me with those changes, thanks for taking this! Please get josh to at least agree to the approach once you've uploaded the final patch.
Attachment #565679 - Flags: review?(benjamin) → review+
I'm having trouble designing an automated test for this bug. It should be reasonably straightforward to test that no call to NPP_Write() or NPP_WriteReady() occurs on a stream after NPP_StreamAsFile() has been called on it (though this will probably require changes to the test plugin). But I'm having trouble figuring out how to test that we don't have the race condition described in bug 644684 comment #6. Any suggestions, bsmedberg?
Do you know what sequence of messages led to the race in the first place? Let's assume that it's something like this: ->NPP_Write (async) ->NPP_Write (async) ->NPP_StreamAsFile (RPC) ->Receive all three message "at once": the first two post the BrowserStreamChild::Deliver event, the third is processed immediately So basically to reproduce this, the plugin needs to: * request the data * sleep so that all the data is delivered "at once" * check the ordering invariants * make sure that the plugin file actually exists and has the correct contents See http://mxr.mozilla.org/mozilla-central/source/dom/plugins/test/testplugin/nptest.cpp#3024 for an existing test where we sleep to trigger a potential race condition. (Used by mochitest http://mxr.mozilla.org/mozilla-central/source/dom/plugins/test/mochitest/test_GCrace.html?force=1)
> Do you know what sequence of messages led to the race in the first > place? No, I don't. > ... > > So basically to reproduce this, the plugin needs to: > > * request the data > * sleep so that all the data is delivered "at once" > * check the ordering invariants > * make sure that the plugin file actually exists and has the correct > contents Sounds reasonable. I'll give it a try. Thanks. The trick will be making that last test consistently fail with existing code :-)
FYI, here's what happens in Chrome when I get a meeting alert in Zimbra.
I'm having serious trouble writing tests for the bug (even the simple test for making sure NPP_Write() isn't called after NPP_StreamAsFile()). The problem is that NPP_StreamAsFile() never gets called! I've double-checked that smode is being set properly in NPP_NewStream() to NP_ASFILE, and it is (I load the test plugin with streammode="asfile"). The other stream methods do get called (NPP_NewStream, NPP_WriteReady, NPP_Write, NPP_DestroyStream and NPP_URLNotify). Maybe the browser is calling NPP_URLNotify instead of NPP_StreamAsFile. Anyone know?
(Following up comment #73) I should have mentioned that I'm basing my tests on the test plugin's streamTest method (in nptest.cpp). I've altered it slightly to accept a streamAsFileCallback parameter.
It doesn't look like Josh is going to do his review anytime soon. And it appears we won't be able to write tests for this bug until another bug is fixed -- the one that stops NPP_StreamAsFile from being called when invoking the test plugin's streamTest method. Also, this bug is a major regression, which we should fix as soon as possible (hopefully in FF 8, the next release). So I'm inclined to land my patch now. I'll leave Josh's review open. And I'll spend some more time trying to find the bug that my attempt to write tests uncovered. What do you think, bsmedberg?
Why is there a 9 day review delay for a critical regression fix? Nobody else can do that review?
At this point (as I already pointed out) I've decided to land the patch without Josh's review (though I'll leave the review open). I *would* like bsmedberg's OK. But he's already r+ed the patch. So if by tomorrow morning we haven't heard from him, I'll go ahead and land it.
Whiteboard: STR in comment #31 → [inbound] STR in comment #31
Comment on attachment 565993 [details] [diff] [review] Fix rev2 (follow bsmedberg's suggestions) I was on vacation, thus the review delay.
Attachment #565993 - Flags: review?(joshmoz) → review+
Status: ASSIGNED → RESOLVED
Closed: 8 years ago
Resolution: --- → FIXED
Target Milestone: --- → mozilla10
comment #79: everyone has the right to be on vacation. I am more worried about the fact that we just blocked on you. Next time if you aren't around we need a fallback, and a fallback for the fallback. Do we?
bsmedberg was the fallback. This should have just landed without Josh's review immediately on October 10, considering he was on vacation.
Comment on attachment 565993 [details] [diff] [review] Fix rev2 (follow bsmedberg's suggestions) This patch is low-risk, but fixes serious breakage in the QuickTime plugin.
Comment on attachment 565993 [details] [diff] [review] Fix rev2 (follow bsmedberg's suggestions) [Triage Comment] * Approving for Aurora since this is a regression from our last released version * Denying for Beta given the limited visibility any fallout may have (<2 weeks from release), and the fact that this code appears to touch more than OS X
Comment on attachment 565993 [details] [diff] [review] Fix rev2 (follow bsmedberg's suggestions) Landed on aurora: http://hg.mozilla.org/releases/mozilla-aurora/rev/a1497cd3ec8f > * Approving for Aurora since this is a regression from our last > released version > * Denying for Beta given the limited visibility any fallout may have > (<2 weeks from release), and the fact that this code appears to > touch more than OS X Actually this bug did effect our last release (FF 7), and possibly also earlier releases. So it's less of a problem not fixing it in FF 8. But it's still a very bad bug (basically all QuickTime media is currently broken when running OOP, at least on the Mac). So it makes sense to accelerate landing a fix (i.e. to land this patch at least on the Aurora branch). We should still have plenty of time (before the Aurora branch becomes a release) to find out if it causes problems on other platforms, and/or with other plugins.
Whiteboard: [inbound] STR in comment #31 → [inbound][qa+] STR in comment #31
Hi guys. There are other steps besides the ones from comment31? I need to verify this bug and those comments are a little bit slow. Thanks
> There are other steps besides the ones from comment 31? Not that I ever discovered.
Hi In order to verify this I have to download zimbra calendar locally? If this is the case can you please provide a link and the settings of the application. I'm asking this because I haven't use zimbra before and I need some guidance in this matter. Thanks
> In order to verify this I have to download zimbra calendar locally? No. You need an account on the Mozilla Zimbra mail server (https://mail.mozilla.com/). If you don't have one I'm sure one can be arranged ... but I don't how to start the process (though at some point you'll probably have to open a Bugzilla bug on the subject). In any case the Mozilla Zimbra server is down. I don't know when it'll be coming back up (see bug 707587).
Vlad, this will have to be tested by a Mozilla QA employee. Thanks anyway.
Ok Anthony. Thanks (In reply to Anthony Hughes, Mozilla QA (irc: ashughes) from comment #91) > Vlad, this will have to be tested by a Mozilla QA employee. Thanks anyway.
I will give the verification process a try now by following the steps as pointed out in comment 31.
The steps from comment 31 are perfect. Thanks Steven. I can now reproduce it regularly in 8.0.1. But I have a question regarding the verification. Starting with Firefox 9 Beta the sound always gets played. Is that the indication that the bug is completely fixed? I'm kinda worried that we can only verify that we have fixed the caching issue but not the underlying Quicktime related bug. Would be great if you could give us some feedback on it. Thanks.
The underlying bug is bug 670036. Just verify that bug's fixed. The gist of bug 670036 is that QuickTime media won't play if it's already in the network cache.
Bug 670036 has already been verified on all branches. So I will go ahead and simply check that the sound always gets played and we don't get the Quicktime dialog anymore. Marking as verified fixed for the following builds: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:9.0) Gecko/20100101 Firefox/9.0 Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:10.0a2) Gecko/20111214 Firefox/10.0a2 Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:11.0a1) Gecko/20111215 Firefox/11.0a1
Status: RESOLVED → VERIFIED
Hardware: x86 → x86_64
Whiteboard: [inbound][qa+] STR in comment #31 → [inbound][qa!] STR in comment #31
Whiteboard: [inbound][qa!] STR in comment #31 → [inbound][qa-] STR in comment #31
Whiteboard: [inbound][qa-] STR in comment #31 → [inbound][qa!] STR in comment #31
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