Closed Bug 693095 Opened 13 years ago Closed 12 years ago

unable to setup my rediffmail account in Thunderbird

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
7 Branch
Platform:
x86
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED WONTFIX

People

(Reporter: iamlokanath.panda, Unassigned)

Details

(Whiteboard: [closeme 2013-04-20])

User Agent: Opera/9.80 (Windows NT 6.1; U; Edition United Kingdom Local; en) Presto/2.9.168 Version/11.51 Steps to reproduce: I am trying to setup a rediffmail account in Thunderbird 7.01. in my Windows 7 Professional OS. I gave the setting details manually as below: 1. Incoming: POP3, ServerHost - pop.rediffmail.com, Port - Auto, SSL - None, Authentication-Autodetect. 2. Outgoing: SMTP, ServerHost - smtp.rediffmail.com, Port - Auto, SSL - None, Authentication-Autodetect. 3. ReTested the connection by clicking on Re-Test button Actual results: got message: "The following settings were found by probing the given server" Then clicked 'Create Account' button, got the message: "Configuration could not be verified - is the user name or password is wrong?" Expected results: Though the user name and pwd are correct its showing this issue. I tried to remove any saved password from the Tools-Options-SavedPassword, but this does not solve my problem. Please help me on this...
Security sensitive bugs are only seen by a very few people. By marking your bug as security sensitive when it is not, you limit the number of people who can see it and who can help.
Group: core-security
Thanks for the response Bob!. Now how can I uncheck that Security Sensitive checkbox...?
I did it for you.
Thank you Bob! again. Looking forward for a resolution soon.....
can you set mail.wizard.logging.console to all in Tools -> Options Advanced config editor (or add it as a string), try again and give us what's in Tools -> Error console ?
Please find the log file below: --------------------------------------------------------------------------- 2011-10-09 18:30:21 mail.wizard INFO Initializing setup wizard 2011-10-09 18:30:21 mail.wizard INFO email account setup dialog 2011-10-09 18:30:21 mail.wizard INFO switching to UI mode start 2011-10-09 18:31:19 mail.wizard INFO findConfig() 2011-10-09 18:31:19 mail.wizard INFO switching to UI mode find-config 2011-10-09 18:31:19 mail.wizard WARN spinner start looking_up_settings_disk 2011-10-09 18:31:19 mail.wizard INFO status msg: Looking up configuration: Thunderbird installation 2011-10-09 18:31:19 mail.wizard INFO fetchConfigFromDisk failed: [Exception... "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIChannel.open]" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: chrome://messenger/content/accountcreation/util.js :: readURLasUTF8 :: line 112" data: no] 2011-10-09 18:31:19 mail.wizard WARN spinner start looking_up_settings_isp 2011-10-09 18:31:19 mail.wizard INFO status msg: Looking up configuration: Email provider 2011-10-09 18:31:19 mail.wizard INFO fetchConfigFromISP failed: 2011-10-09 18:31:19 mail.wizard WARN spinner start looking_up_settings_db 2011-10-09 18:31:19 mail.wizard INFO status msg: Looking up configuration: Mozilla ISP database 2011-10-09 18:31:20 mail.wizard INFO fetchConfigFromDB failed: Not Found 2011-10-09 18:31:20 mail.wizard WARN spinner start looking_up_settings_db 2011-10-09 18:31:20 mail.wizard INFO status msg: Looking up configuration: Mozilla ISP database 2011-10-09 18:31:20 mail.wizard INFO fetchConfigForMX failed: Not Found 2011-10-09 18:31:20 mail.wizard WARN spinner start looking_up_settings_guess 2011-10-09 18:31:20 mail.wizard INFO status msg: Looking up configuration: Trying common server names 2011-10-09 18:31:20 mail.wizard INFO created host detector 2011-10-09 18:31:20 mail.wizard INFO created host detector 2011-10-09 18:31:20 mail.wizard INFO doing auto detect for protocol -1, domain rediffmail.com, (exactly: false), port -1, ssl -1 2011-10-09 18:31:20 mail.wizard INFO poking at imap.rediffmail.com port 143 ssl 2 protocol imap 2011-10-09 18:31:20 mail.wizard INFO progress callback host imap.rediffmail.com port 143 type imap 2011-10-09 18:31:20 mail.wizard INFO poking at imap.rediffmail.com port 993 ssl 3 protocol imap 2011-10-09 18:31:20 mail.wizard INFO poking at mail.rediffmail.com port 143 ssl 2 protocol imap 2011-10-09 18:31:20 mail.wizard INFO poking at mail.rediffmail.com port 993 ssl 3 protocol imap 2011-10-09 18:31:20 mail.wizard INFO poking at rediffmail.com port 143 ssl 2 protocol imap 2011-10-09 18:31:20 mail.wizard INFO poking at rediffmail.com port 993 ssl 3 protocol imap 2011-10-09 18:31:20 mail.wizard INFO poking at pop3.rediffmail.com port 110 ssl 2 protocol pop3 2011-10-09 18:31:20 mail.wizard INFO poking at pop3.rediffmail.com port 995 ssl 3 protocol pop3 2011-10-09 18:31:20 mail.wizard INFO poking at pop.rediffmail.com port 110 ssl 2 protocol pop3 2011-10-09 18:31:20 mail.wizard INFO poking at pop.rediffmail.com port 995 ssl 3 protocol pop3 2011-10-09 18:31:20 mail.wizard INFO poking at mail.rediffmail.com port 110 ssl 2 protocol pop3 2011-10-09 18:31:20 mail.wizard INFO poking at mail.rediffmail.com port 995 ssl 3 protocol pop3 2011-10-09 18:31:20 mail.wizard INFO poking at rediffmail.com port 110 ssl 2 protocol pop3 2011-10-09 18:31:20 mail.wizard INFO poking at rediffmail.com port 995 ssl 3 protocol pop3 2011-10-09 18:31:20 mail.wizard INFO poking at imap.rediffmail.com port 143 ssl 0 protocol imap 2011-10-09 18:31:20 mail.wizard INFO poking at mail.rediffmail.com port 143 ssl 0 protocol imap 2011-10-09 18:31:20 mail.wizard INFO poking at rediffmail.com port 143 ssl 0 protocol imap 2011-10-09 18:31:20 mail.wizard INFO poking at pop3.rediffmail.com port 110 ssl 0 protocol pop3 2011-10-09 18:31:20 mail.wizard INFO poking at pop.rediffmail.com port 110 ssl 0 protocol pop3 2011-10-09 18:31:20 mail.wizard INFO poking at mail.rediffmail.com port 110 ssl 0 protocol pop3 2011-10-09 18:31:20 mail.wizard INFO poking at rediffmail.com port 110 ssl 0 protocol pop3 2011-10-09 18:31:20 mail.wizard INFO doing auto detect for protocol 2, domain rediffmail.com, (exactly: false), port -1, ssl -1 2011-10-09 18:31:20 mail.wizard INFO poking at smtp.rediffmail.com port 587 ssl 2 protocol smtp 2011-10-09 18:31:20 mail.wizard INFO progress callback host smtp.rediffmail.com port 587 type smtp 2011-10-09 18:31:20 mail.wizard INFO poking at smtp.rediffmail.com port 25 ssl 2 protocol smtp 2011-10-09 18:31:20 mail.wizard INFO poking at smtp.rediffmail.com port 465 ssl 3 protocol smtp 2011-10-09 18:31:20 mail.wizard INFO poking at mail.rediffmail.com port 587 ssl 2 protocol smtp 2011-10-09 18:31:20 mail.wizard INFO poking at mail.rediffmail.com port 25 ssl 2 protocol smtp 2011-10-09 18:31:20 mail.wizard INFO poking at mail.rediffmail.com port 465 ssl 3 protocol smtp 2011-10-09 18:31:20 mail.wizard INFO poking at rediffmail.com port 587 ssl 2 protocol smtp 2011-10-09 18:31:20 mail.wizard INFO poking at rediffmail.com port 25 ssl 2 protocol smtp 2011-10-09 18:31:20 mail.wizard INFO poking at rediffmail.com port 465 ssl 3 protocol smtp 2011-10-09 18:31:20 mail.wizard INFO poking at smtp.rediffmail.com port 587 ssl 0 protocol smtp 2011-10-09 18:31:20 mail.wizard INFO poking at smtp.rediffmail.com port 25 ssl 0 protocol smtp 2011-10-09 18:31:20 mail.wizard INFO poking at mail.rediffmail.com port 587 ssl 0 protocol smtp 2011-10-09 18:31:20 mail.wizard INFO poking at mail.rediffmail.com port 25 ssl 0 protocol smtp 2011-10-09 18:31:20 mail.wizard INFO poking at rediffmail.com port 587 ssl 0 protocol smtp 2011-10-09 18:31:20 mail.wizard INFO poking at rediffmail.com port 25 ssl 0 protocol smtp 2011-10-09 18:31:20 mail.wizard INFO progress callback host pop3.rediffmail.com port 110 type pop3 2011-10-09 18:31:20 mail.wizard INFO no data 2011-10-09 18:31:20 mail.wizard INFO progress callback host pop3.rediffmail.com port 995 type pop3 2011-10-09 18:31:20 mail.wizard INFO no data 2011-10-09 18:31:20 mail.wizard INFO progress callback host pop3.rediffmail.com port 110 type pop3 2011-10-09 18:31:20 mail.wizard INFO no data 2011-10-09 18:31:21 mail.wizard INFO progress callback host imap.rediffmail.com port 143 type imap 2011-10-09 18:31:21 mail.wizard INFO wiredata: * OK Welcome to Binc IMAP Copyright (C) 2002-2005 Andreas Aardal Hanssen at 2011-10-09 23:01:23 +0530 * CAPABILITY IMAP4rev1 STARTTLS AUTH=LOGIN AUTH=PLAIN 1 OK CAPABILITY completed * BYE Binc IMAP shutting down 2 OK LOGOUT completed 2011-10-09 18:31:21 mail.wizard INFO success with imap.rediffmail.com:143 imap ssl 2 2011-10-09 18:31:21 mail.wizard INFO progress callback host imap.rediffmail.com port 143 type imap 2011-10-09 18:31:21 mail.wizard INFO wiredata: * OK Welcome to Binc IMAP Copyright (C) 2002-2005 Andreas Aardal Hanssen at 2011-10-09 23:01:23 +0530 * CAPABILITY IMAP4rev1 STARTTLS AUTH=LOGIN AUTH=PLAIN 1 OK CAPABILITY completed * BYE Binc IMAP shutting down 2 OK LOGOUT completed 2011-10-09 18:31:21 mail.wizard INFO success with imap.rediffmail.com:143 imap ssl 0 2011-10-09 18:31:21 mail.wizard INFO progress callback host smtp.rediffmail.com port 25 type smtp 2011-10-09 18:31:21 mail.wizard INFO wiredata: 220 webmail39.rediffmail.com ESMTP 250-webmail39.rediffmail.com 250-PIPELINING 250 8BITMIME 221 webmail39.rediffmail.com 2011-10-09 18:31:21 mail.wizard INFO STARTTLS wanted, but not offered 2011-10-09 18:31:21 mail.wizard INFO progress callback host smtp.rediffmail.com port 25 type smtp 2011-10-09 18:31:21 mail.wizard INFO wiredata: 220 webmail39.rediffmail.com ESMTP 250-webmail39.rediffmail.com 250-PIPELINING 250 8BITMIME 221 webmail39.rediffmail.com 2011-10-09 18:31:21 mail.wizard INFO success with smtp.rediffmail.com:25 smtp ssl 0 2011-10-09 18:31:22 mail.wizard INFO progress callback host imap.rediffmail.com port 993 type imap 2011-10-09 18:31:22 mail.wizard INFO no data 2011-10-09 18:31:22 mail.wizard INFO progress callback host pop.rediffmail.com port 995 type pop3 2011-10-09 18:31:22 mail.wizard INFO no data 2011-10-09 18:31:22 mail.wizard INFO progress callback host smtp.rediffmail.com port 587 type smtp 2011-10-09 18:31:22 mail.wizard INFO no data 2011-10-09 18:31:22 mail.wizard INFO progress callback host smtp.rediffmail.com port 587 type smtp 2011-10-09 18:31:22 mail.wizard INFO no data 2011-10-09 18:31:22 mail.wizard INFO progress callback host smtp.rediffmail.com port 465 type smtp 2011-10-09 18:31:22 mail.wizard INFO no data 2011-10-09 18:31:23 mail.wizard INFO progress callback host rediffmail.com port 143 type imap 2011-10-09 18:31:23 mail.wizard INFO no data 2011-10-09 18:31:23 mail.wizard INFO progress callback host rediffmail.com port 993 type imap 2011-10-09 18:31:23 mail.wizard INFO no data 2011-10-09 18:31:23 mail.wizard INFO progress callback host rediffmail.com port 143 type imap 2011-10-09 18:31:23 mail.wizard INFO no data 2011-10-09 18:31:23 mail.wizard INFO progress callback host rediffmail.com port 995 type pop3 2011-10-09 18:31:23 mail.wizard INFO no data 2011-10-09 18:31:23 mail.wizard INFO progress callback host rediffmail.com port 25 type smtp 2011-10-09 18:31:23 mail.wizard INFO no data 2011-10-09 18:31:23 mail.wizard INFO progress callback host rediffmail.com port 465 type smtp 2011-10-09 18:31:23 mail.wizard INFO no data 2011-10-09 18:31:23 mail.wizard INFO progress callback host rediffmail.com port 25 type smtp 2011-10-09 18:31:23 mail.wizard INFO no data 2011-10-09 18:31:23 mail.wizard INFO progress callback host rediffmail.com port 587 type smtp 2011-10-09 18:31:23 mail.wizard INFO no data 2011-10-09 18:31:23 mail.wizard INFO progress callback host rediffmail.com port 587 type smtp 2011-10-09 18:31:23 mail.wizard INFO no data 2011-10-09 18:31:24 mail.wizard INFO progress callback host mail.rediffmail.com port 143 type imap 2011-10-09 18:31:24 mail.wizard INFO no data 2011-10-09 18:31:24 mail.wizard INFO progress callback host mail.rediffmail.com port 993 type imap 2011-10-09 18:31:24 mail.wizard INFO no data 2011-10-09 18:31:25 mail.wizard INFO progress callback host mail.rediffmail.com port 995 type pop3 2011-10-09 18:31:25 mail.wizard INFO no data 2011-10-09 18:31:25 mail.wizard INFO progress callback host mail.rediffmail.com port 143 type imap 2011-10-09 18:31:25 mail.wizard INFO no data 2011-10-09 18:31:25 mail.wizard INFO progress callback host mail.rediffmail.com port 587 type smtp 2011-10-09 18:31:25 mail.wizard INFO no data 2011-10-09 18:31:25 mail.wizard INFO progress callback host mail.rediffmail.com port 465 type smtp 2011-10-09 18:31:25 mail.wizard INFO no data 2011-10-09 18:31:25 mail.wizard INFO progress callback host rediffmail.com port 110 type pop3 2011-10-09 18:31:25 mail.wizard INFO no data 2011-10-09 18:31:25 mail.wizard INFO progress callback host rediffmail.com port 110 type pop3 2011-10-09 18:31:25 mail.wizard INFO no data 2011-10-09 18:31:30 mail.wizard INFO progress callback host mail.rediffmail.com port 587 type smtp 2011-10-09 18:31:30 mail.wizard INFO no data 2011-10-09 18:31:32 mail.wizard WARN timeout 2011-10-09 18:31:32 mail.wizard WARN timeout 2011-10-09 18:31:32 mail.wizard WARN timeout 2011-10-09 18:31:32 mail.wizard INFO CHOOSING smtp smtp.rediffmail.com:25, auth method 3 , SSL 1 2011-10-09 18:31:32 mail.wizard INFO progress callback host smtp.rediffmail.com port 25 type smtp 2011-10-09 18:31:35 mail.wizard INFO progress callback host pop.rediffmail.com port 110 type pop3 2011-10-09 18:31:35 mail.wizard INFO wiredata: +OK <13304.1318181483@rediffmail.com> -ERR authorization first 2011-10-09 18:31:35 mail.wizard INFO success with pop.rediffmail.com:110 pop3 ssl 0 2011-10-09 18:31:35 mail.wizard INFO progress callback host pop.rediffmail.com port 110 type pop3 2011-10-09 18:31:35 mail.wizard INFO wiredata: +OK <13291.1318181483@rediffmail.com> -ERR authorization first 2011-10-09 18:31:35 mail.wizard INFO STARTTLS wanted, but not offered 2011-10-09 18:31:35 mail.wizard INFO CHOOSING imap imap.rediffmail.com:143, auth method 3 , SSL 3 2011-10-09 18:31:35 mail.wizard INFO CHOOSING pop3 pop.rediffmail.com:110, auth method 3 , SSL 1 2011-10-09 18:31:35 mail.wizard INFO progress callback host imap.rediffmail.com port 143 type imap 2011-10-09 18:31:35 mail.wizard INFO foundConfig() 2011-10-09 18:31:35 mail.wizard INFO config.incoming=[object] config.incoming.type=imap config.incoming.hostname=imap.rediffmail.com config.incoming.port=143 config.incoming.username=lokanath_online config.incoming.password=[object] config.incoming.password is empty config.incoming.socketType=3 config.incoming.badCert=false config.incoming.auth=3 config.incoming.authAlternatives=[probably array, length 0] config.incoming.authAlternatives is empty config.incoming.checkInterval=10 config.incoming.loginAtStartup=true config.incoming.useGlobalInbox=false config.incoming.leaveMessagesOnServer=true config.incoming.daysToLeaveMessagesOnServer=14 config.incoming.deleteByAgeFromServer=true config.incoming.deleteOnServerWhenLocalDelete=true config.incoming.downloadOnBiff=true config.incoming.targetSite=[object] config.incoming.targetSite is empty config.incomingAlternatives=[probably array, length 1] config.incomingAlternatives.0=[object] config.incomingAlternatives.0.type=pop3 config.incomingAlternatives.0.hostname=pop.rediffmail.com config.incomingAlternatives.0.port=110 config.incomingAlternatives.0.username=lokanath_online config.incomingAlternatives.0.password=[object] config.incomingAlternatives.0.password is empty config.incomingAlternatives.0.socketType=1 config.incomingAlternatives.0.badCert=false config.incomingAlternatives.0.auth=3 config.incomingAlternatives.0.authAlternatives=[probably array, length 0] config.incomingAlternatives.0.authAlternatives is empty config.incomingAlternatives.0.checkInterval=10 config.incomingAlternatives.0.loginAtStartup=true config.incomingAlternatives.0.useGlobalInbox=false config.incomingAlternatives.0.leaveMessagesOnServer=true config.incomingAlternatives.0.daysToLeaveMessagesOnServer=14 config.incomingAlternatives.0.deleteByAgeFromServer=true config.incomingAlternatives.0.deleteOnServerWhenLocalDelete=true config.incomingAlternatives.0.downloadOnBiff=true config.incomingAlternatives.0.targetSite=[object] config.incomingAlternatives.0.targetSite is empty config.outgoing=[object] config.outgoing.type=smtp config.outgoing.hostname=smtp.rediffmail.com config.outgoing.port=25 config.outgoing.username=lokanath_online config.outgoing.password=[object] config.outgoing.password is empty config.outgoing.socketType=1 config.outgoing.badCert=false config.outgoing.auth=3 config.outgoing.authAlternatives=[probably array, length 0] config.outgoing.authAlternatives is empty config.outgoing.addThisServer=true config.outgoing.useGlobalPreferredServer=false config.outgoing.existingServerKey=[object] config.outgoing.existingServerKey is empty config.outgoing.existingServerLabel=[object] config.outgoing.existingServerLabel is empty config.outgoing.targetSite=[object] config.outgoing.targetSite is empty config.outgoingAlternatives=[probably array, length 0] config.outgoingAlternatives is empty config.identity=[object] config.identity.realname=%REALNAME% config.identity.emailAddress=%EMAILADDRESS% config.inputFields=[probably array, length 0] config.inputFields is empty config.domains=[probably array, length 0] config.domains is empty config.source=3 config.id=[object] config.id is empty config.displayName=[object] config.displayName is empty config.createNewIncoming=[function] config.createNewOutgoing=[function] config.copy=[function] config.isComplete=[function] 2011-10-09 18:31:35 mail.wizard INFO switching to UI mode result 2011-10-09 18:31:35 mail.wizard INFO status msg: Configuration found by trying common server names 2011-10-09 18:31:35 mail.wizard WARN all spinner stop found_settings_guess 2011-10-09 18:31:49 mail.wizard INFO config.incoming=[object] config.incoming.type=pop3 config.incoming.hostname=pop.rediffmail.com config.incoming.port=110 config.incoming.username=lokanath_online config.incoming.password=[object] config.incoming.password is empty config.incoming.socketType=1 config.incoming.badCert=false config.incoming.auth=3 config.incoming.authAlternatives=[probably array, length 0] config.incoming.authAlternatives is empty config.incoming.checkInterval=10 config.incoming.loginAtStartup=true config.incoming.useGlobalInbox=false config.incoming.leaveMessagesOnServer=true config.incoming.daysToLeaveMessagesOnServer=14 config.incoming.deleteByAgeFromServer=true config.incoming.deleteOnServerWhenLocalDelete=true config.incoming.downloadOnBiff=true config.incoming.targetSite=[object] config.incoming.targetSite is empty config.incomingAlternatives=[probably array, length 1] config.incomingAlternatives.0=[object] config.incomingAlternatives.0.type=imap config.incomingAlternatives.0.hostname=imap.rediffmail.com config.incomingAlternatives.0.port=143 config.incomingAlternatives.0.username=lokanath_online config.incomingAlternatives.0.password=[object] config.incomingAlternatives.0.password is empty config.incomingAlternatives.0.socketType=3 config.incomingAlternatives.0.badCert=false config.incomingAlternatives.0.auth=3 config.incomingAlternatives.0.authAlternatives=[probably array, length 0] config.incomingAlternatives.0.authAlternatives is empty config.incomingAlternatives.0.checkInterval=10 config.incomingAlternatives.0.loginAtStartup=true config.incomingAlternatives.0.useGlobalInbox=false config.incomingAlternatives.0.leaveMessagesOnServer=true config.incomingAlternatives.0.daysToLeaveMessagesOnServer=14 config.incomingAlternatives.0.deleteByAgeFromServer=true config.incomingAlternatives.0.deleteOnServerWhenLocalDelete=true config.incomingAlternatives.0.downloadOnBiff=true config.incomingAlternatives.0.targetSite=[object] config.incomingAlternatives.0.targetSite is empty config.outgoing=[object] config.outgoing.type=smtp config.outgoing.hostname=smtp.rediffmail.com config.outgoing.port=25 config.outgoing.username=lokanath_online config.outgoing.password=[object] config.outgoing.password is empty config.outgoing.socketType=1 config.outgoing.badCert=false config.outgoing.auth=3 config.outgoing.authAlternatives=[probably array, length 0] config.outgoing.authAlternatives is empty config.outgoing.addThisServer=true config.outgoing.useGlobalPreferredServer=false config.outgoing.existingServerKey=[object] config.outgoing.existingServerKey is empty config.outgoing.existingServerLabel=[object] config.outgoing.existingServerLabel is empty config.outgoing.targetSite=[object] config.outgoing.targetSite is empty config.outgoingAlternatives=[probably array, length 0] config.outgoingAlternatives is empty config.identity=[object] config.identity.realname=%REALNAME% config.identity.emailAddress=%EMAILADDRESS% config.inputFields=[probably array, length 0] config.inputFields is empty config.domains=[probably array, length 0] config.domains is empty config.source=3 config.id=[object] config.id is empty config.displayName=[object] config.displayName is empty config.createNewIncoming=[function] config.createNewOutgoing=[function] config.copy=[function] config.isComplete=[function] 2011-10-09 18:31:53 mail.wizard INFO Create button clicked 2011-10-09 18:31:58 mail.wizard WARN spinner start checking_password 2011-10-09 18:31:58 mail.wizard INFO status msg: Checking password… 2011-10-09 18:31:58 mail.wizard INFO Starting to test username 2011-10-09 18:31:58 mail.wizard INFO username=true, have savedUsername=false 2011-10-09 18:31:58 mail.wizard INFO authMethod=3 2011-10-09 18:31:59 mail.wizard INFO Finished verifyConfig resulted in 2147500037 2011-10-09 18:31:59 mail.wizard INFO tryNextLogon() 2011-10-09 18:31:59 mail.wizard INFO username=true, have savedUsername=false 2011-10-09 18:31:59 mail.wizard INFO authMethod=3 2011-10-09 18:31:59 mail.wizard INFO Changing username to email address. 2011-10-09 18:31:59 mail.wizard INFO Starting to test username 2011-10-09 18:31:59 mail.wizard INFO username=false, have savedUsername=true 2011-10-09 18:31:59 mail.wizard INFO authMethod=3 2011-10-09 18:32:00 mail.wizard INFO Finished verifyConfig resulted in 2147500037 2011-10-09 18:32:00 mail.wizard INFO tryNextLogon() 2011-10-09 18:32:00 mail.wizard INFO username=false, have savedUsername=true 2011-10-09 18:32:00 mail.wizard INFO authMethod=3 2011-10-09 18:32:00 mail.wizard INFO Re-setting username. 2011-10-09 18:32:00 mail.wizard INFO Using SSL: false 2011-10-09 18:32:00 mail.wizard INFO Giving up. 2011-10-09 18:32:00 mail.wizard WARN status error config_unverifiable 2011-10-09 18:32:00 mail.wizard INFO status msg: Configuration could not be verified — is the user name or password wrong? 2011-10-09 18:33:25 mail.wizard INFO Shutting down email config dialog ---------------------------------------------------------------------------------------- Hope this helps....
Ben , Blake Ideas ?
any luck...?
any body can help me out on this...?
Lucky, please ask your provider. We have no way to know the right settings for your provider.
(In reply to Ben Bucksch (:BenB) from comment #11) > Lucky, please ask your provider. We have no way to know the right settings > for your provider. Once you have them post them here.
Blocks: 643454
No longer blocks: 643454
(In reply to Lucky from comment #0) > Expected results: > Though the user name and pwd are correct (snip) Followng is a support document of rediff.com. > http://support.rediff.com/cgi-bin/support/printdetail.cgi?id=newmail_1204.htm > Customer Care > Rediffmail > You Asked > How do I configure the email (Outlook express / Netscape / Eudora) client to read and write my Rediffmail mails? > > Set up POP 3 for Netscape Messenger > In the Server name box, type ‘pop.rediffmail.com.’ > Under Server Type, click the pull-down list and select ‘POP3 Server.’ > Under User Name, type your Rediffmail address. > Important: Please use a '+' sign instead of the '@' in the address. > In the Outgoing mail (SMTP) server box, type ‘smtp.rediffmail.com’ > In the Outgoing mail server user name box, type your Rediffmail address. > Important: Please use a '+' sign instead of the '@' in the address. This document looks old because it refers to Netscape but not to Thunderbird. However, this document doesn't seem obsolete. Did you really specify User Name(UserID for login) correctly as Rediffmail requests? If yes, did you try "Restest" with the UserID of '+' sign instead of the '@' in the address? If Tb's auto-config fails even with correct password and the UserID of '+' sign instead of the '@' in the address, try next, please; 1. "Manual Setup", and create account 2. Check Account Settings/Server Settings, and check SMTP server settings via Outgoin Server(SMTP) at bottom of account list of Account Settings. 3. Modify some fields if required, according to requests of setings by ISP. 4. Restart Tb, to avoid unwanted problems. 5. Try to Get Message, try to send mail, with correct password.
Component: General → Untriaged
Do you still see this in version 17 or newer? If not, please close by setting status to resolved, and resolution to worksforme. If it fails, please supply additional information. Thanks
Whiteboard: [closeme 2013-04-20]
its not a problem with Thunderbird, its a problem with rediff. Rediff does not allow unpaid accounts for set up in third part tools. I have not yet tried the newer version 17. I am closing this.
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → WONTFIX

It's the problem with rediff i think. Not with thunderbird. Well, you should try reading this rediffmail login!

You need to log in before you can comment on or make changes to this bug.