Closed Bug 696240 Opened 13 years ago Closed 13 years ago

Shift+F5 does not check for mail in all accounts

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Version:
7 Branch
Platform:
x86_64
Linux
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 376804

People

(Reporter: pierre.willaime, Unassigned)

Details

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(1 file)

error console
37.61 KB, image/png
Details
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1 Build ID: 20110930092603 Steps to reproduce: I tried to use the shortcut Maj+F5 to get email from all account. Actual results: This shorcut doesn't work (but F5 which get email for the current account works). Expected results: This shorcut should work (and we should be able to change this shorcut but it's a other problem).
(In reply to ppr from comment #0) > User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:7.0.1) Gecko/20100101 > Firefox/7.0.1 > Build ID: 20110930092603 > > Steps to reproduce: > > I tried to use the shortcut Maj+F5 to get email from all account. I suppose you mean Shift+F5? If yes then try it again and report any new errors from Tools -> Error Console.
(In reply to Hashem Masoud from comment #1) > > I tried to use the shortcut Maj+F5 to get email from all account. > I suppose you mean Shift+F5? If yes then try it again and report any new Yep it does. Pierre could you also try to start Thunderbird in -safe-mode as described at http://support.mozillamessaging.com/en-US/kb/Safe-Mode and let us know if that works better.
Summary: Maj+F5 does not work → Shift+F5 does not check for mail in all accounts
Yes I mean Shift+F5 (Maj is the french name for Shift). Sorry for this. After starting thunderbird, I have two messages and one warning in Tools > Error Console but error of any kind (I attached a screenshot). The Warning in french means GetAttributeNodeNS() is out of date. I tried to start thunderbird in safe mode but there is the same problem.
I have to precise this shortcut worked fine few week ago. Maybe an upgrade broked this.
Attached image error console —
Hashem does it work for you ?
works for me using current trunk on windows 7
(In reply to Ludovic Hirlimann [:Usul] from comment #6) > Hashem does it work for you ? I have only 1 e-mail account, few RSS feeds, and few NNTP subscriptions. When I press Shift+F5, e-mail & RSS are refreshed, but not NNTP subscriptions.
In fact, some others shotcuts using Shift don't work for me (like N or F). But if I enter N or F whitout Shift (so with pressing once caps lock and after f or p) it works.
(In reply to ppr from comment #9) > In fact, some others shotcuts using Shift don't work for me (like N or F). > But if I enter N or F whitout Shift (so with pressing once caps lock and > after f or p) it works. Ha - is your system up to date with regards to drivers ?
I think so. It's a archlinux system up-to-date. And it worked few months ago. Idea : perhaps it's because thunderbird use the french locale for me. Shift is called maj in french. It would explain why you haven't the same bug...
(In reply to ppr from comment #11) > Idea : perhaps it's because thunderbird use the french locale for me. Shift > is called maj in french. It would explain why you haven't the same bug... invalid then?
(In reply to Wayne Mery (:wsmwk) from comment #12) > (In reply to ppr from comment #11) > > Idea : perhaps it's because thunderbird use the french locale for me. Shift > > is called maj in french. It would explain why you haven't the same bug... > > invalid then? No I tried with the english locale, same problem. Shift+f5 doesn't work. But with the imap system if I receive an email, thunderbird download it before to reach the 10 minutes set in the configuration (there is a connection with imap). So this option (check email for all account) is not useful if you use imap (because in this case thunderbird is always up-to-date).
Pedro can you reproduce?
I've tested it on the two thunderbirds that I had avaliables on Mac, right now I don't have a Linux machine, at least not yet: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:11.0) Gecko/20120313 Thunderbird/11.0 Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:13.0) Gecko/20120329 Thunderbird/13.0a2 The keyboards shortcuts are different (Command+Sifht+Y) and they seem to work correctly.
(In reply to ppr from comment #13) > (In reply to Wayne Mery (:wsmwk) from comment #12) > > (In reply to ppr from comment #11) > > > Idea : perhaps it's because thunderbird use the french locale for me. Shift > > > is called maj in french. It would explain why you haven't the same bug... > > > > invalid then? > > No > > I tried with the english locale, same problem. Shift+f5 doesn't work. > > But with the imap system if I receive an email, thunderbird download it > before to reach the 10 minutes set in the configuration (there is a > connection with imap). So this option (check email for all account) is not > useful if you use imap (because in this case thunderbird is always > up-to-date). This is a correct behavior????, I mean... If you disable this two check boxes, this account works in the same way that if you had them enabled...
(In reply to Pedro Garcia Rodriguez from comment #16) > (In reply to ppr from comment #13) > > (In reply to Wayne Mery (:wsmwk) from comment #12) > > > (In reply to ppr from comment #11) > > > > Idea : perhaps it's because thunderbird use the french locale for me. Shift > > > > is called maj in french. It would explain why you haven't the same bug... > > > > > > invalid then? > > > > No > > > > I tried with the english locale, same problem. Shift+f5 doesn't work. > > > > But with the imap system if I receive an email, thunderbird download it > > before to reach the 10 minutes set in the configuration (there is a > > connection with imap). So this option (check email for all account) is not > > useful if you use imap (because in this case thunderbird is always > > up-to-date). > > This is a correct behavior????, I mean... If you disable this two check > boxes, this account works in the same way that if you had them enabled... If I disable the two check boxes, thunderbird does not check email for my imap account (except if I go to the folder inbox) BUT, if I check these boxes, thunderbird checks email more frequently than every 10 minutes (my config). With imap, I receive directly emails; with pop, it's only every 10 minutes. So, for imap, the check box should not ask "every X minutes". About the initial problem (post #1), I changed my system (from archlinux to debian sid) and I cannot reproduce the bug now with icedove. Shift+F5 works! So this bug was very likely due to archlinux.
(In reply to ppr from comment #17) > (In reply to Pedro Garcia Rodriguez from comment #16) > > (In reply to ppr from comment #13) > > > (In reply to Wayne Mery (:wsmwk) from comment #12) > > > > (In reply to ppr from comment #11) > > > > > Idea : perhaps it's because thunderbird use the french locale for me. Shift > > > > > is called maj in french. It would explain why you haven't the same bug... > > > > > > > > invalid then? > > > > > > No > > > > > > I tried with the english locale, same problem. Shift+f5 doesn't work. > > > > > > But with the imap system if I receive an email, thunderbird download it > > > before to reach the 10 minutes set in the configuration (there is a > > > connection with imap). So this option (check email for all account) is not > > > useful if you use imap (because in this case thunderbird is always > > > up-to-date). > > > > This is a correct behavior????, I mean... If you disable this two check > > boxes, this account works in the same way that if you had them enabled... > > If I disable the two check boxes, thunderbird does not check email for my > imap account (except if I go to the folder inbox) BUT, if I check these > boxes, thunderbird checks email more frequently than every 10 minutes (my > config). With imap, I receive directly emails; with pop, it's only every 10 > minutes. So, for imap, the check box should not ask "every X minutes". > > About the initial problem (post #1), I changed my system (from archlinux to > debian sid) and I cannot reproduce the bug now with icedove. Shift+F5 works! > So this bug was very likely due to archlinux. Let's see if someone can reproduce it...
(In reply to ppr from comment #17) > About the initial problem (post #1), I changed my system (from archlinux to > debian sid) and I cannot reproduce the bug now with icedove. Shift+F5 works! > So this bug was very likely due to archlinux. ppr (reporter), there is Bug 376804: "Get All New Messages" does not get messages from *news accounts*. Do you agree to mark this bug as a duplicate of Bug 376804?
ok
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
(In reply to ppr from comment #20) > *** This bug has been marked as a duplicate of bug 376804 *** thx. (In reply to ppr from comment #9) > In fact, some others shotcuts using Shift don't work for me (like N or F). > But if I enter N or F whitout Shift (so with pressing once caps lock and > after f or p) it works. ppr, are these Thunderbird shorcuts? I'm not aware of Shift+N or Shift+F shortcuts in Thunderbird (while I'm very aware of all our shortcuts ;) Keyboard Shorcuts Documentation generally uses capital letters even for single-letter shortcuts like [F], but you don't need to use Shift (Maj) unless explicitly shown. https://support.mozillamessaging.com/kb/keyboard-shortcuts
> (In reply to ppr from comment #9) > > In fact, some others shotcuts using Shift don't work for me (like N or F). > > But if I enter N or F whitout Shift (so with pressing once caps lock and > > after f or p) it works. > > ppr, are these Thunderbird shorcuts? I'm not aware of Shift+N or Shift+F > shortcuts in Thunderbird (while I'm very aware of all our shortcuts ;) > Keyboard Shorcuts Documentation generally uses capital letters even for > single-letter shortcuts like [F], but you don't need to use Shift (Maj) > unless explicitly shown. > > https://support.mozillamessaging.com/kb/keyboard-shortcuts My fault, when I saw caps n or f (N,F) I tried shift+f and shift+n which don't work of course. It's not related but I think (but it's only my opinion) that the shortcuts in thunderbird are not very efficient and this is why I use mutt now. But it's probably me who never get used to them.
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