Firefox Keeps Crashing




7 years ago
2 years ago


(Reporter: neville.moore, Unassigned)



1.9.2 Branch
Windows XP

Firefox Tracking Flags

(Not tracked)


(crash signature)



7 years ago
Latest crash log bp-a6b2ff1a-bc95-4222-be0a-676262111103

Comment 1

7 years ago
0 		@0x6c4 	
1 	nspr4.dll 	_PR_MD_SEND 	nsprpub/pr/src/md/windows/w95sock.c:357
2 	nspr4.dll 	SocketSend 	nsprpub/pr/src/io/prsocket.c:681
3 	ssl3.dll 	ssl_DefSend 	security/nss/lib/ssl/ssldef.c:128
4 	ssl3.dll 	ssl_SendSavedWriteData 	security/nss/lib/ssl/sslsecur.c:508
5 	ssl3.dll 	ssl3_SendRecord 	security/nss/lib/ssl/ssl3con.c:2268
6 	ssl3.dll 	ssl3_FlushHandshake 	security/nss/lib/ssl/ssl3con.c:2419
7 	ssl3.dll 	ssl3_SendFinished 	security/nss/lib/ssl/ssl3con.c:8228
8 	ssl3.dll 	ssl3_HandleServerHelloDone 	security/nss/lib/ssl/ssl3con.c:5745
9 	ssl3.dll 	ssl3_HandleHandshakeMessage 	security/nss/lib/ssl/ssl3con.c:8632
10 	ssl3.dll 	ssl3_HandleHandshake 	security/nss/lib/ssl/ssl3con.c:8727
11 	ssl3.dll 	ssl3_HandleRecord 	security/nss/lib/ssl/ssl3con.c:9066
12 	ssl3.dll 	ssl3_GatherCompleteHandshake 	security/nss/lib/ssl/ssl3gthr.c:209
13 	ssl3.dll 	ssl_GatherRecord1stHandshake 	security/nss/lib/ssl/sslcon.c:1258
14 	ssl3.dll 	ssl_Do1stHandshake 	security/nss/lib/ssl/sslsecur.c:151
15 	ssl3.dll 	ssl_SecureSend 	security/nss/lib/ssl/sslsecur.c:1213
16 	ssl3.dll 	ssl_SecureWrite 	security/nss/lib/ssl/sslsecur.c:1258
17 	ssl3.dll 	ssl_Write 	security/nss/lib/ssl/sslsock.c:1652
18 	xul.dll 	nsSSLThread::Run 	
19 	nspr4.dll 	_PR_NativeRunThread 	nsprpub/pr/src/threads/combined/pruthr.c:426
20 	nspr4.dll 	pr_root 	nsprpub/pr/src/md/windows/w95thred.c:122
21 	mozcrt19.dll 	_callthreadstartex 	obj-firefox/memory/jemalloc/crtsrc/threadex.c:348
22 	mozcrt19.dll 	_threadstartex 	obj-firefox/memory/jemalloc/crtsrc/threadex.c:326
23 	kernel32.dll 	BaseThreadStart
Severity: normal → critical
Crash Signature: [@ _PR_MD_SEND ]
Keywords: crash
Version: unspecified → 3.6 Branch

Comment 2

7 years ago
This may be unrelated to this crash, but the crash dump says you are running Widgi Toolbar. Is that intentionally?

Comment 3

7 years ago
"Widgi Toolbar is malware designed with the sole purpose of compromising the integrity of any system is has infiltrated."
Component: Search → General
QA Contact: search → general


7 years ago
Depends on: 716345

Comment 4

7 years ago
I guess I should have submitted a bug a while ago, but I thought it was just me.

Ever since vs 9 or 10 (sorry can't remember), Fx won't stop crashing.

No, I have no idea what's causing it b/c I'm on all different types of sites, no one site is doing it.

Recently I think when I get upto around 23 windows (not tabs, don't ask me how many of those I have open LOL) that's when she crashes.

While I know it's not good to have so many windows open, I used to be able to go with 45 windows before she crashed. This is nuts.

Even the other day she crashed, I had 3 windows open & she crashed again.

The reason I realized it's not me, is b/c my desktop died on me & was in for repair & I had to use my laptop & the same thing happened there & that's Win 7. I'm on XP Prof. here.

Also, when I go to restore the previous session, some of the pages don't show the URL in the address bar. This has been going on for at least 5-8 months, maybe longer.

I really hope this gets fixed, it's very frustrating. There's times when I have to wait for her to become responsive again b/c she starts to become very buggy just prior to the crash.



7 years ago
Crash Signature: [@ _PR_MD_SEND ] → [@ _PR_MD_SEND ] [@ _PR_MD_SEND | SocketSend | ssl_DefSend | ssl_SendSavedWriteData | ssl3_SendRecord | ssl3_FlushHandshake | ssl3_SendFinished | ssl3_HandleServerHelloDone | ssl3_HandleHandshakeMessage | ssl3_HandleHandshake | ssl3_HandleRecord | ssl3_G…
Component: General → Security
Product: Firefox → Core
QA Contact: general → toolkit
Version: 3.6 Branch → 1.9.2 Branch
Neville, do you still crash?
Flags: needinfo?(neville.moore)
Last Resolved: 3 years ago
Resolution: --- → INCOMPLETE


2 years ago
Flags: needinfo?(neville.moore)
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