When mail of other character encodings is opened, and when message pane is hidden, garbled characters occur in composition window(Edit Draft) because different charset like utf-8 is used regardless of mail's charset, if opend by double-click of draft mail

RESOLVED DUPLICATE of bug 597369

Status

Thunderbird
Mail Window Front End
RESOLVED DUPLICATE of bug 597369
6 years ago
a year ago

People

(Reporter: hoge hoge, Unassigned)

Tracking

(Blocks: 1 bug)

8 Branch
x86
Windows 7

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:8.0) Gecko/20100101 Firefox/8.0
Build ID: 20111104165243

Steps to reproduce:

1)  To hide the message pane. (shortcut key is F8.)
2)  To create and save an email to Drafts folder of the character encoding ISO-2022-JP.
3)  Select the inbox folder.
4)  Double-click to open the email of the character encoding UTF-8.
5)  Close the open email.
6)  Select the Drafts folder.
7)  Double-click to open the email saved in 2).


Actual results:

The open email is garbled.


Expected results:

The email saved in the Draft folder is not garbled.

Comment 1

6 years ago
(In reply to hoge hoge from comment #0)
Try the following solution: http://getsatisfaction.com/mozilla_messaging/topics/default_character_encoding_for_messages_with_undeclared_encoding#reply_2009548
(In reply to hoge hoge from comment #0)
> 7)  Double-click to open the email saved in 2).

"right-click and action choice at contxt menu" doesn't change selection at thread pane. So problem like next can occur on composed mail(known bug).
(1) Select(left-click) mail of chaset1 and show it in message pane
(2) Right-click mail of charset2 at thread pane, "Edit as new" via context menu
(3) charset1(charset of currently selected mail) is used in composition window

Because of "double-click with message pane hidden", internal selection of current mail is not possibly updated. And, similar problem to above may occur on viewed mail.  
Does your problem occur by next?
> 7-1)  Left-click email saved in 2) at thread pane, and select it explicitly.
> 7-2a) Double-click to open the email saved in 2).
> 7-2b) Right-click to open the email saved in 2), and open in new window via context menu.
(Reporter)

Comment 3

6 years ago
(In reply to Hashem Masoud from comment #1)
I tried the solution you have presented, but did not improve...
(change settings about:config, or modify the properties of the Draft folder.)


(In reply to WADA from comment #2)
> 7-2a) Double-click to open the email saved in 2).
The open email is garbled.
> 7-2b) Right-click to open the email saved in 2), and open in new window via context menu.
The open email is not garbled.

Thank you for your detailed explanation.
I could understand how to avoid garbled. :)

This problem is fix will be available?
"Double-click at ordinal folder" is usually "open in new window or tab". But "double-click" at Drafts folder is usually "edit draft".
I couldn't see problem of garbage like "right-click/Edit As New" case by double-click of a mail in Drafts folder in Tb 8.0, even with message pane hidden, although I still can see problem of garbage by "right-click/Edit As New" at Drafts folder and ordinal folder.
If double-click, selection was moved to the mail by first click processing then process by double-click(Edit, if Drafts) was invoked, thus bug of garbaged display coluldn't be observed.

What action do you mean by "open mail in Drafts folder"?
Do you assign "open in new window/tab" etc. to double-click at Drafts folder?

> 2)  To create and save an email to Drafts folder of the character encoding ISO-2022-JP.

What operation do you mean by it?
  - set default character encoding of outgoing mail = iso-2022-jp
  - set default character encoding of Drafts folder property = iso-2022-jp
  - set character encoding of composed mail = iso-2022-jp
  - other
Was charset of saved mail at the step 2) iso-2022-jp? (by view/message source)
(Reporter)

Comment 5

6 years ago
(In reply to WADA from comment #4)
> What action do you mean by "open mail in Drafts folder"?
Select and click email, and then double-click it.
I created a new profile in order to verify reproducibility. So is the default option is all.

> What operation do you mean by it?
>   - set default character encoding of outgoing mail = iso-2022-jp
>   - set default character encoding of Drafts folder property = iso-2022-jp
>   - set character encoding of composed mail = iso-2022-jp
>   - other
> Was charset of saved mail at the step 2) iso-2022-jp? (by view/message source)
Since it is difficult to describe in words, I took a screenshot.

The character encoding setting in the options.
http://www.42ch.net/UploaderSmall/source/1321164818.png

Drafts folder properties.
http://www.42ch.net/UploaderSmall/source/1321164886.png

Double-click to open email in the Drafts folder immediately after run Thunderbird.
http://www.42ch.net/UploaderSmall/source/1321164965.png

[Steps to reproduce:] When was conducted.
http://www.42ch.net/UploaderSmall/source/1321165003.png
Summary: When mail of other character encodings is opened, garbled characters occur. → When mail of other character encodings is opened, and when message pane is hidden, garbled characters occur in composition window(Edit Draft) because different charset like utf-8 is used regardless of mail's charset if opend by double-click of draft mail
Confirming per screen shot.
Status: UNCONFIRMED → NEW
Ever confirmed: true
(Reporter)

Comment 7

6 years ago
(In reply to WADA from comment #6)
> Confirming per screen shot.

Thank you for Confirming.
How is progress?
bug 597369 ?
Perhaps same issue as bug 597369, but this bug looks to have different issue too.
  - occurs only when message pane is hidden
  - "Edit draft" or "Edit As New" by double click only issue
Reason why edied mail doesn't become current mail is different.
Depends on: 597369
Duplicate of this bug: 739063

Comment 11

5 years ago
See bug #739063, especially bug #739063 comment #3, for some research that suggests that TB remembers an encoding it "wants to use" if a draft message is double-clicked. Strangely, if that "wanted" encoding is UTF-8 and a message saved in ISO-8859-1 is double-clicked, the message is correctly converted, but not the other way round.

Updated

5 years ago
Blocks: 812827

Comment 12

a year ago
I can reproduce this. However, I used a windows-1252 encoded message in the Drafts folder.
The key is having the preview pane switched off. With the preview pane switched on, the bug doesn't happen.

I will look at bug 597369 first since it might fix this problem here as well.

Comment 13

a year ago
OK, opening a draft, editing a message as new, forwarding: all has the same problem, which is bug 597369.
Status: NEW → RESOLVED
Last Resolved: a year ago
No longer depends on: 597369
Resolution: --- → DUPLICATE
Duplicate of bug: 597369
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