702116 - After Upgrade to 8 IMAP accounts stopped working

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Allan MacGregor]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.8 (KHTML, like Gecko) Chrome/17.0.932.0 Safari/535.8

Steps to reproduce:

I upgraded to the latest version of thunderbird on Windows 7


Actual results:

All my IMAP accounts stopped working, and I now get the following error:

'The IMAP server [e-mail] doesn't support the selected authentication method. Please change the Authentication method in Account Settings'

The authentication method is normal password.


Expected results:

I should be able to access all my email accounts, this is only happening after the upgrade on windows I have a linux laptop working just fine.

Comment 1

[WADA:World Anti-bad-Duping Agency]

What is your current Server Settings of the IMAP account? 
  Port, Security Settings: Connection Security
Is current setting same as one which your ISP requests?

> I upgraded to the latest version of thunderbird

From which version of Tb to Tb 8? From Tb 7?

Comment 2

[:aceman]

Then you can try to collect the IMAP log:
Set environment variables before starting Thunderbird.
NSPR_LOG_MODULES=IMAP:5
NSPR_LOG_FILE=some/path/to/filename

Comment 3

[[:Aureliano Buendía]]

Allan, please, could you answer to comment #1 and\or comment #2?

Comment 4

[Joshua Cranmer [:jcranmer]]

RESOLVED INCOMPLETE due to lack of response to previous question. If you feel this change has been made in error, please respond to this bug with your reason why.