703513 - Updating an existing event does not notify the attendees

Status: RESOLVED DUPLICATE of bug 938459

(Calendar :: E-mail based Scheduling (iTIP/iMIP), defect)

Description

[Hemant Mohan]

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:9.0) Gecko/20100101 Firefox/9.0
Build ID: 20111109112850

Steps to reproduce:

I have Lightning 1.0 installed in Thunderbird 8.0.

1. Create a event with a list of invitees and save the event
2. Event is received by the invitees.
3. I modify the event (date  and time is shifted by one day). The Notify Invitees Check box is checked.



Actual results:

 - No notification is received by the invitees. My Sent Items also does not contain any update message
 - On Cancelling the event, notification is received  by the  invitees


Expected results:

- An update event notification should have been sent to all the invitees

The bug is reproducible on my system.

Comment 1

[Philipp Kewisch [:Fallen][📱📆]]

What type of calendar is this event in? Please enable calendar.debug.log and calendar.debug.log.verbose in the advanced config editor, repeat the modification and check for error console messages.

Comment 2

[Hemant Mohan]

The Calendar is a local calendar on my PC.  All the recipients also use their local calendars.

Comment 3

[Philipp Kewisch [:Fallen][📱📆]]

Ok, do you get any error console messages?

Comment 4

[Hemant Mohan]

Following is the Error Console output after calendar.debug.log and calebar.debug.log.verbose are enabled:
************************************************************ 

Warning: Use of getAttributeNode() is deprecated. Use getAttribute() instead.
Source File: chrome://calendar/content/calendar-event-dialog.xul
Line: 0

sendItems: Sending Email...

sendXpcomMail: Found USER autoResponse type.
This type is currently unsupported, the compose API will always enter a text/plain
or text/html part as first part of the message.
This will disable OL (up to 2003) to consume the mail as an iTIP invitation showing the usual calendar buttons.
***************************************************************

Comment 5

[Philipp Kewisch [:Fallen][📱📆]]

hmm strange. I guess there are no other errors? Could you check your "Outbox" folder in the Local Folders?

Comment 6

[Hemant Mohan]

Outbox is empty

Comment 7

[Hemant Mohan]

I get these messages on error console when I restarted Thunderbird:

============================

[calTimezoneService] using C:\Documents and Settings\hemant.mohan\Application Data\Thunderbird\Profiles\bratt6i0.default\extensions\{e2fda1a4-762b-4020-b5ad-a41df1933103}\timezones.sqlite

[calTimezoneService] timezones version: 1.2011b

Warning: Use of getAttributeNodeNS() is deprecated. Use getAttributeNS() instead.
Source File: chrome://messenger/content/messenger.xul
Line: 0

Warning: XUL box for box element contained an inline #text child, forcing all its children to be wrapped in a block.
Source File: chrome://messenger/content/messenger.xul
Line: 0

Warning: XUL box for box element contained an inline #text child, forcing all its children to be wrapped in a block.
Source File: chrome://messenger/content/messenger.xul
Line: 0

Warning: Unknown property '-moz-background-clip'.  Declaration dropped.
Source File: http://start.thunderbrowse.com/
Line: 0

Warning: Unknown property '-moz-background-origin'.  Declaration dropped.
Source File: http://start.thunderbrowse.com/
Line: 0


pop.mycompany.com : server does not support RFC 5746, see CVE-2009-3555
===============================================

Comment 8

[Hemant Mohan]

Works on Opensuse 11.3 Linux.

Comment 9

[Philipp Kewisch [:Fallen][📱📆]]

Are you sure the preferences are the same? Could you check that the same email address is set in the calendar properties dialog on both machines?

Comment 10

[Hemant Mohan]

The email addresses and smtp servers are different on both the machines.  I am using Linux at home while I use Windows at work.

Let me know if there is some mechanism to enable detailed debug logs on both the machines.

Comment 11

[Philipp Kewisch [:Fallen][📱📆]]

Unfortunately there is no more detailed logging than the prefs already mentioned. I may have misunderstood the situation, it seemed to me you had the same setup on windows and linux and it seems to work on linux?

Comment 12

[Bob Atkins]

I can confirm that this is still a problem with Lightning 1.2.1 with Thunderbird 10.0.2 on WInXP SP3.

I can also confirm that this is not an issue with Lightning v0.9 and Thunderbird 2.0.0.24.

Comment 13

[softdragon]

Hi,

I have the same problem on a lightning 1.2.1 with Thunderbird 10.0.2 on Windows 7 64bit.

With Kind Regards,
Chris

Comment 14

[robert]

Same problem on Windows 7 64 bit / Thunderbird 10.0.2 / Lightning 1.2.1 using local (HOME) calendar. I expect Lightning to ask if I want to send updates to the invitees and to send them mail if I agree. Instead, there is no dialog to confirm sending updates, there are no updates sent (and nothing is stuck in my outbox).

Comment 15

[Greg]

Hi,

I can confirm that problem with same versions as Robert. However, notifications are sent when using a SoGo calendar, as it is SoGo that send notifications emails.

It is critical as we can miss events that was modified, critical enough to watch for alternatives...

Greg

Comment 16

[robert]

Re Greg's comment 15, I confirm that I am speaking specifically of the calendars that are managed locally by lightning, not by third party services to which lightning might be interfaced. For example, I do use such a third party calendar and I expect that other party to handle sending out any invitations, updates, cancellations or whatever. I do not expect Lightning to duplicate that functionality.

-Robert

Comment 17

[mjohn]

Confirming that this happens using the default "Home" calendar on Windows 7 (64bit) / Thunderbird 11.0.1 / Lightning 1.3 with no other add-ons installed.  

N.B. this only happens for me when the "Save and Close" button is pressed.  Three workarounds:
1. If I go to "File, Save" (or press the ctrl+s keyboard shortcut) it will display the Outlook Notifications dialog box and send updates as expected.  
2. If I hit the red "X" to close the window, it asks "Do you want to save the event?" and (when I press "Save") the event update is asked to be sent.  
3. If I drag the event to a different time from the main Calendar tab, I also ask to send the event update.

Comment 18

[Bernd]

That CTRL-S does the trick with thunderbird 14 and lightning 1.6 I can help with logs if this is required.

Comment 19

[Dave Oksner]

I, too, am having this problem with Lightning 1.6 and TB 14.0.  This is a local calendar entry that used to work when created in Feb 2011 up to a few months ago.  It's a recurring entry (monthly, second Wed. of every month).

Comment 20

[Guillermo Belli]

Hello,

mjohn's solution (workaround) works!

I just commented about this bug here:

https://bugzilla.mozilla.org/show_bug.cgi?id=744746#c7

And odd this is that this bug only happens on Windows, using Linux everything works as expected.

Comment 21

[David Kelley]

This bug is two years old and still present.

Comment 22

[Craig Arno]

I can confirm this bug still exists in Linux and Windows environments.  It is only recently that I've become aware of this behavior.  This bug report describes very well what I am now seeing.  Here is the requested supporting data from the systems I use with my public URL and account ID information concealed:

Linux:
 - OpenSUSE 12.3 x64_86
 - Thunderbird 24.1.1
 - Lightning 2.6.3

Linux Error console Output:
--------------------------
Timestamp: 12/02/2013 05:05:29 PM
Warning: Use of getAttributeNodeNS() is deprecated. Use getAttributeNS() instead.
Source File: resource://calendar/modules/calXMLUtils.jsm
Line: 32

In source code points to:
    let result = doc.evaluate(aExpr, aNode, resolver, resultType, null);


Timestamp: 12/02/2013 08:30:03 PM
Error: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]"  nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)"  location: "JS frame :: resource://gre/modules/XPCOMUtils.jsm :: XPCU_serviceLambda :: line 202"  data: no]
Source File: resource://gre/modules/XPCOMUtils.jsm
Line: 202

In source code points to:
  {
    this.defineLazyGetter(aObject, aName, function XPCU_serviceLambda() {
-->      return Cc[aContract].getService(Ci[aInterfaceName]);
    });
  },

and no time-stamp:
[JavaScript Warning: "There has been an error reading data for calendar: Me - OwnCloud.  However, this error is believed to be minor, so the program will attempt to continue. Error code: DAV_REPORT_ERROR. Description: There has been an error reading data for calendar: https://myserver.com/remote.php/caldav/calendars/myacct/defaultcalendar. It has been disabled until it is safe to use it."]
[JavaScript Warning: "There has been an error reading data for calendar: Me - OwnCloud.  However, this error is believed to be minor, so the program will attempt to continue. Error code: READ_FAILED. Description: "]


Windows 7
 - Microsoft Windows SP1 [Version 6.1.7601] Enterprise x64
 - Thunderbird 24.1.1
 - Lightning 2.6.3

Error console Output:
--------------------
Timestamp: 12/2/2013 8:52:24 PM
Warning: Use of getAttributeNodeNS() is deprecated. Use getAttributeNS() instead.
Source File: resource://calendar/modules/calXMLUtils.jsm
Line: 32


Windows Vista SP2 [Version 6.0.6002] Ultimate x64
Has the same issues as Windows 7 above.


I can dig up Win2K, XP SP2, and XP SP3 as I have systems still running those OS's for development, but suspect for my efforts we'd find the same issues as 7 and Vista present.  My "Primary" system is OpenSUSE 12.[23] x64.

I use Lightning with OwnCloud 5.0.12 through CalDAV (if this matters).  This worked well.  I'll be switching to v6 soon to get Mobile interface support.

Comment 23

[Craig Arno]

Under Linux I cleared the Thunderbird Error log and also observed "Sent Items" (my Outbox) using less, Thunderbird, and Alpine.  Nothing new shows in "Sent Items".  I tried adding another of my email accounts to the Event Invite list, again nothing shows in "Sent Items" and nothing is received in the new "Attendees (I):" Inbox.  The event "new start time" of 13:05 does show in Lightning and on the remote OwnCloud 5.0.12 Server connected to Lightning with CalDAV and viewed in Firefox.

Only one Error Log message shows when I modify the event (changed time from 13:00 -> 13:05):

Timestamp: 12/03/2013 12:03:01 AM
Warning: Use of getAttributeNodeNS() is deprecated. Use getAttributeNS() instead.
Source File: resource://calendar/modules/calXMLUtils.jsm
Line: 32

If I leave Thunderbird Lightning alone then the same message shows 3x (same timestamp):
Timestamp: 12/03/2013 12:05:29 AM
Warning: Use of getAttributeNodeNS() is deprecated. Use getAttributeNS() instead.
Source File: resource://calendar/modules/calXMLUtils.jsm
Line: 32

Then 4x at Timestamp: 12/03/2013 12:05:30 AM
Then 5x at Timestamp: 12/03/2013 12:05:31 AM

Then the log stops.

I think it is safe to conclude the modified event is properly saved.  The only thing which isn't happening is the checked "Notify attendees" (not disabled in any of my systems).  I also verified this behavior from pressing the "Save and Close" Button, the menu "Event" > "Save and Close" and the keyboard shortcut Ctrl+L.  I also tried all three ways to access "Save".

I just tried creating a NEW event and invited one of my other email accounts.  No invitation was sent, and no invitation received by email.  The NEW event does show in both Calendar systems.  When I deleted the NEW event using the Lightning interface I was prompted about sending a Notification with a checkbox for Outlook 2000 format selected.  I said yes, and in both "Sent Items" (my Outbox) and in my other mailbox I received an Event Canceled Notification.  The email mechanism is in place and functioning.  It just doesn't seem to work for sending new event or modify existing event Notifications.

Comment 24

[Greg Guldenschuh]

Running Thunderbird 24.3.0 and Lightning 2.6.4 on Windows7.
Accepted an event from a remote party.  
A few days after accepting this event, I needed to modify it to reflect that I needed to move the time.
Modified the Reply: drop down from "I will attend" to "I will not attend".
Attempted to include a description of why I could not attend now, but the description box would not accept input.
Clicking the OK button did not send any messages out as I expected.

Users need the ability to modify all events, even those that they did not originate.  Any change to an event should generate a request to send a notification to all parties on the event.  The notification should also allow the user modifying the event the option to include an explanation of why the change is being made.