70555 - demo using Real Player plugin causes error in 6.0

Status: RESOLVED WORKSFORME

(Core Graveyard :: Plug-ins, defect, P1)

Description

[shrirang khanzode]

manually moving bug from bugscape to bugzilla :
(copy/paste comments):


If you click on Real Player to view the demo you get an error (picture of web
page and error attached)------- Additional Comments From [e-mail] 
2001-02-09 15:39:18 ----

Created an attachment (id=25)
error dialog box




------- Additional Comments From [e-mail] 2001-02-09 15:39:50 
----

Created an attachment (id=26)
calling page




------- Additional Comments From [e-mail] 2001-02-23 16:37:29 
----

an "iPresentation" demo (see URL). Click on the "Reapl Player icon on this page 
to view the demo/error.

The error is as follows:

Internal error: [object KeyEvent]; Line: undefined; URL: undefined

Confirmed page loads properly in IE5, Netscape 4.7 on PC/Mac. Appears to be 
limited to Netscape 6 PC/Mac. Page is written in javascript.



------- Bug moved to this database by [e-mail] 2001-02-26 12:56 
-------

This bug previously known as bug 121 at Time Inc Bug Database
Originally filed under the Netscape product and General component.

---
Unknown bug field "attachment" encountered while moving bug
<attachment>
  <attachid> 25 </attachid>
  <date> 02/09/01 15:39 </date>
  <desc> error dialog box </desc>
</attachment>
---
Unknown bug field "attachment" encountered while moving bug
<attachment>
  <attachid> 26 </attachid>
  <date> 02/09/01 15:39 </date>
  <desc> calling page </desc>
</attachment>
The original reporter of this bug does not have
   an account here. Reassigning to the person who moved
   it here, [e-mail].
   Previous reporter was [e-mail].
Setting qa contact to the default for this product.
   This bug either had no qa contact or an invalid one.




------- Additional Comments From Lisa Chiang 2001-02-26 19:04 -------

shrirang - pls check out at your convenience to see if this is already a known
problem filed in bugzilla for 6.0x.  Thank you.



------- Additional Comments From shrirang 2001-02-26 19:27 -------

yes, this is present on the trunk. cc'ing jst since this looks like a javascript 
keyevent that's causing this...



------- Additional Comments From shrirang 2001-02-26 19:32 -------

cc: av, peterl. Click ing on video clips just opens up a blank window annd 
nothing loads, the site is unusable due to this...
link : http://www.presenter.com/P1/detail.asp?id=216&category=Conferences

Comment 1

[shrirang khanzode]

cc: lisa, this was bug 4048 in bugscape.

Comment 2

[Peter Lubczynski]

This page does not even work in 4.x. Produces same error. 

Comment 3

[Peter Lubczynski]

Attachment: screen shot of error on 4.x

Comment 4

[Peter Lubczynski]

My bad, the RealPlayer page needs LiveConnect to work. It needs the .ZIP file to 
be in the plugins folder. We do not have LiveConnect in Mozilla.

Testing out their XPCOM version now.

Comment 5

[Peter Lubczynski]

The XPCOM plugin isn't much better. Just like the 4.x one, it says "Live-Connect 
Enabled" in about:plugins.

Nick, do you know why this isn't working? Is it another Live-Connect issue?

Comment 6

[karnaze (gone)]

Moving to m0.9.1 and reassiging to peterl.

Comment 7

[Peter Lubczynski]

Shrirang,

Can you verify this bug? Looks like it doesn't even work in Nav 4.x as I get 
errors. Could be LiveConnect related.

I suggest Evangelism?

Marek, is this a bug Time Inc. wants fixed?

Comment 8

[shrirang khanzode]

my browser crashed today on windows (0423). using the g2 plugin from 4.x since i 
am seeing bug 77302.

Comment 9

[Peter Lubczynski]

Can you attach a stack trace?

Comment 10

[shrirang khanzode]

it just closes without talkback coming up. wIll try again with today's build

Comment 11

[Peter Lubczynski]

Marc can you try this with your fresh custom install.

Comment 12

[Marc Attinasi]

I just d'loaded todays NS6.5 build (04-24-09) and it worked fine, no issues
running Real Player links.

Comment 13

[shrirang khanzode]

no, 0424 build still shows the exact same problem mentioned initially on this 
test url. I even crashed when I closed the alert. Will attach stack trace:

Comment 14

[shrirang khanzode]

cyclone and climate are down (as usual) so will take some time to get the 
trace..

Comment 15

[shrirang khanzode]

Attachment: attached stack trace

Comment 16

[Arun Ranganathan]

nominating nsbeta1

Comment 17

[shrirang khanzode]

just tried this on today's windows trunk with the following steps:

Steps: 

Load  http://www.presenter.com/p1/detail.asp?id=carlap000007 
Click on "realplayer" (Audio/slides) under the table titled "View Presentation" 
Observe a blank window open up with an alert saying "Internal Error:[xpconnect 
wrapped event]; Line:undefined;  URL :undefined" 
Nothing loads in the window and clicking OK on this alert crashes the browser. 
  

Comment 18

[Peter Lubczynski]

Sounds just like my observations from before.

My guess is that it's something in their source or javascript that is causing 
this error. Can you attached a minimal testcase? Perhaps we can find out what's 
causing it to fail and evangelize to fix their source [if that's the problem]?

Comment 19

[Arun Ranganathan]

If a minimal test case shows a reliance on LiveConnect from the Script side of
things, I could evangelize this.  But is the xpcom real plugin crashing also? 
If so, could this be a dupe of bug 79872 ?

Comment 20

[karnaze (gone)]

Moving to m0.9.2

Comment 21

[Peter Lubczynski]

peterl--->peterlubczynski

Comment 22

[Peter Lubczynski]

-->alexsavulov

Comment 23

[Alexandru Savulov]

Attachment: screenshot obtained with 2001060614 - realplayer works but i get always a lot of this messages when mouseover the slides

Comment 24

[Alexandru Savulov]

tested the URL: with NS 6.1 build 2001060614 and the realplayer clip runs (is 
only audio). However if the window is closed, the clip still runs (you can here 
it running) and it does not stop until the last window of the application is 
closed. But the problem is: the process netscp6.exe still runs and you won't be 
able to start a new instance of netscape again (using the icon on the desktop, 
par exemple)

Comment 25

[Alexandru Savulov]

the messages (id=37445) are not realplayer related

Comment 26

[karnaze (gone)]

Reassigning to av.

Comment 27

[Alexandru Savulov]

at peterl's request i debugged to see if the destructor of the nsObjectFrame 
is called and the answer is: YES. but the clip runs further. it doesn't stop 
until the last window is closed and even after the last window is closed, the 
process still runs (mozilla or netscape6, doesn't make any difference).

Comment 28

[av (gone)]

It works with xpcom plugin fine. Doesn't stop playing as Alexandr said. So, I 
beleive the original part of this bug is WFM. Filed another one, bug 92138 on 
the remaining issue.

Comment 29

[shrirang khanzode]

yep verified..

Comment 30

[shrirang khanzode]

I see the same error on mac branch 0724 as mentioned in initial report. 
Reopening, changing OS MAC

Comment 31

[av (gone)]

Do they have xpcom plugin version for Mac? Or what we see is 'swept' legacy 
plugin?

Comment 32

[shrirang khanzode]

i am using the plugin bundled with daily build...should be the xpcom one sice it 
resides in "components" folder.

Comment 33

[av (gone)]

moving the milestone.

Comment 34

[av (gone)]

Peter, if this still happens, please retarget.

Comment 35

[shrirang khanzode]

yeah,this  is still a problem on mac 0821 trunk.

Comment 36

[Peter Lubczynski]

-->mozilla0.9.5.

Comment 37

[Peter Lubczynski]

The testcase URL is invalid however other demos on this site seem to work now.
Marking WFM, please re-open if not so and attach a new testcase.