Closed Bug 70555 Opened 23 years ago Closed 23 years ago

demo using Real Player plugin causes error in 6.0

Categories

(Core Graveyard :: Plug-ins, defect, P1)

PowerPC
Mac System 9.x
defect

Tracking

(Not tracked)

RESOLVED WORKSFORME
mozilla0.9.5

People

(Reporter: shrir, Assigned: peterl-bugs)

References

()

Details

Attachments

(3 files)

manually moving bug from bugscape to bugzilla :
(copy/paste comments):


If you click on Real Player to view the demo you get an error (picture of web
page and error attached)------- Additional Comments From dparsons@si.timeinc.com 
2001-02-09 15:39:18 ----

Created an attachment (id=25)
error dialog box




------- Additional Comments From dparsons@si.timeinc.com 2001-02-09 15:39:50 
----

Created an attachment (id=26)
calling page




------- Additional Comments From Michael_Henry@timeinc.com 2001-02-23 16:37:29 
----

an "iPresentation" demo (see URL). Click on the "Reapl Player icon on this page 
to view the demo/error.

The error is as follows:

Internal error: [object KeyEvent]; Line: undefined; URL: undefined

Confirmed page loads properly in IE5, Netscape 4.7 on PC/Mac. Appears to be 
limited to Netscape 6 PC/Mac. Page is written in javascript.



------- Bug moved to this database by Michael_Henry@timeinc.com 2001-02-26 12:56 
-------

This bug previously known as bug 121 at Time Inc Bug Database
Originally filed under the Netscape product and General component.

---
Unknown bug field "attachment" encountered while moving bug
<attachment>
  <attachid> 25 </attachid>
  <date> 02/09/01 15:39 </date>
  <desc> error dialog box </desc>
</attachment>
---
Unknown bug field "attachment" encountered while moving bug
<attachment>
  <attachid> 26 </attachid>
  <date> 02/09/01 15:39 </date>
  <desc> calling page </desc>
</attachment>
The original reporter of this bug does not have
   an account here. Reassigning to the person who moved
   it here, Michael_Henry@timeinc.com.
   Previous reporter was dparsons@si.timeinc.com.
Setting qa contact to the default for this product.
   This bug either had no qa contact or an invalid one.




------- Additional Comments From Lisa Chiang 2001-02-26 19:04 -------

shrirang - pls check out at your convenience to see if this is already a known
problem filed in bugzilla for 6.0x.  Thank you.



------- Additional Comments From shrirang 2001-02-26 19:27 -------

yes, this is present on the trunk. cc'ing jst since this looks like a javascript 
keyevent that's causing this...



------- Additional Comments From shrirang 2001-02-26 19:32 -------

cc: av, peterl. Click ing on video clips just opens up a blank window annd 
nothing loads, the site is unusable due to this...
link : http://www.presenter.com/P1/detail.asp?id=216&category=Conferences
cc: lisa, this was bug 4048 in bugscape.
This page does not even work in 4.x. Produces same error. 
Summary: demo using Real Player plugin causes error (see notes) → demo using Real Player plugin causes error in 4.x and 6.0
My bad, the RealPlayer page needs LiveConnect to work. It needs the .ZIP file to 
be in the plugins folder. We do not have LiveConnect in Mozilla.

Testing out their XPCOM version now.
The XPCOM plugin isn't much better. Just like the 4.x one, it says "Live-Connect 
Enabled" in about:plugins.

Nick, do you know why this isn't working? Is it another Live-Connect issue?
Keywords: realplayer
Summary: demo using Real Player plugin causes error in 4.x and 6.0 → demo using Real Player plugin causes error in 6.0
Moving to m0.9.1 and reassiging to peterl.
Assignee: av → peterl
Target Milestone: --- → mozilla0.9.1
Shrirang,

Can you verify this bug? Looks like it doesn't even work in Nav 4.x as I get 
errors. Could be LiveConnect related.

I suggest Evangelism?

Marek, is this a bug Time Inc. wants fixed?
Keywords: qawanted
my browser crashed today on windows (0423). using the g2 plugin from 4.x since i 
am seeing bug 77302.
Severity: normal → major
Can you attach a stack trace?
it just closes without talkback coming up. wIll try again with today's build
Marc can you try this with your fresh custom install.
I just d'loaded todays NS6.5 build (04-24-09) and it worked fine, no issues
running Real Player links.
no, 0424 build still shows the exact same problem mentioned initially on this 
test url. I even crashed when I closed the alert. Will attach stack trace:
cyclone and climate are down (as usual) so will take some time to get the 
trace..
Attached file attached stack trace
nominating nsbeta1
Severity: major → critical
Keywords: nsbeta1
Priority: -- → P1
Blocks: 74980
just tried this on today's windows trunk with the following steps:

Steps: 

Load  http://www.presenter.com/p1/detail.asp?id=carlap000007 
Click on "realplayer" (Audio/slides) under the table titled "View Presentation" 
Observe a blank window open up with an alert saying "Internal Error:[xpconnect 
wrapped event]; Line:undefined;  URL :undefined" 
Nothing loads in the window and clicking OK on this alert crashes the browser. 
  
Sounds just like my observations from before.

My guess is that it's something in their source or javascript that is causing 
this error. Can you attached a minimal testcase? Perhaps we can find out what's 
causing it to fail and evangelize to fix their source [if that's the problem]?
If a minimal test case shows a reliance on LiveConnect from the Script side of
things, I could evangelize this.  But is the xpcom real plugin crashing also? 
If so, could this be a dupe of bug 79872 ?
Moving to m0.9.2
Target Milestone: mozilla0.9.1 → mozilla0.9.2
peterl--->peterlubczynski
Assignee: peterl → peterlubczynski
-->alexsavulov
Assignee: peterlubczynski → alexsavulov
tested the URL: with NS 6.1 build 2001060614 and the realplayer clip runs (is 
only audio). However if the window is closed, the clip still runs (you can here 
it running) and it does not stop until the last window of the application is 
closed. But the problem is: the process netscp6.exe still runs and you won't be 
able to start a new instance of netscape again (using the icon on the desktop, 
par exemple)
the messages (id=37445) are not realplayer related
Reassigning to av.
Assignee: alexsavulov → av
Target Milestone: mozilla0.9.2 → mozilla0.9.3
at peterl's request i debugged to see if the destructor of the nsObjectFrame 
is called and the answer is: YES. but the clip runs further. it doesn't stop 
until the last window is closed and even after the last window is closed, the 
process still runs (mozilla or netscape6, doesn't make any difference).
It works with xpcom plugin fine. Doesn't stop playing as Alexandr said. So, I 
beleive the original part of this bug is WFM. Filed another one, bug 92138 on 
the remaining issue.
Status: NEW → RESOLVED
Closed: 23 years ago
Resolution: --- → WORKSFORME
yep verified..
Status: RESOLVED → VERIFIED
I see the same error on mac branch 0724 as mentioned in initial report. 
Reopening, changing OS MAC
Status: VERIFIED → REOPENED
OS: All → Mac System 9.x
Hardware: PC → Macintosh
Resolution: WORKSFORME → ---
Do they have xpcom plugin version for Mac? Or what we see is 'swept' legacy 
plugin?
i am using the plugin bundled with daily build...should be the xpcom one sice it 
resides in "components" folder.
moving the milestone.
Target Milestone: mozilla0.9.3 → mozilla0.9.4
Peter, if this still happens, please retarget.
Assignee: av → peterl
Status: REOPENED → NEW
yeah,this  is still a problem on mac 0821 trunk.
-->mozilla0.9.5.
Status: NEW → ASSIGNED
Target Milestone: mozilla0.9.4 → mozilla0.9.5
The testcase URL is invalid however other demos on this site seem to work now.
Marking WFM, please re-open if not so and attach a new testcase.
Status: ASSIGNED → RESOLVED
Closed: 23 years ago23 years ago
Resolution: --- → WORKSFORME
Keywords: qawanted
Product: Core → Core Graveyard
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