Closed
Bug 71169
Opened 23 years ago
Closed 23 years ago
messages with zip, doc, or xls attachments won't send
Categories
(MailNews Core :: Composition, defect)
Tracking
(Not tracked)
People
(Reporter: kcha-ns-yka, Assigned: bugzilla)
Details
win32 build 2001030605 and every other build I've tried for the past couple of weeks. Cannot send mail with attachments other than text, html or image (gif/jpg, maybe png) files. Have been unsuccessful sending zip, MS Word, or MS Excel files. The main mail window gets stuck with status "Sending message" and the send never completes. New messages can be sent while mail is in this state, providing there are either no attachments, or attachments are only text, html or image files. Only once did a zip file send, but I could not make it happen a second time. Sending multiple text, html or image (and combinations of) seems OK on this particular build. And in case it makes any difference, I have no added helper applications - just the text/internal that comes with mozilla. This makes mozilla mail *unusable*. My setup/test, using dial-up account, no proxy: 1. Start Profile Manager: add a new profile (I did this to ensure starting with all default pref values, but the behavior is the same regardless of prefs.) 2. Added my pop mail account 3. Change pop account settings: uncheck all Server Settings boxes (I did this to make sure biff wasn't a factor, but the behavior is the same when biff is on.) 4. Change outgoing smtp server settings: Use SSL = never (I did this to make sure PSM wasn't a factor, but the behavior is the same when the default "When available" is set.) 5. Shut down mozilla. Start mozilla -mail (I did this to make sure I got a clean start with new pref settings). 6. Click Get Msg: logon to the mail server. 7. Click New Msg: to myself, attached a jpg using the file picker. 8. Click Send: it sends and the "Copy complete" message shows in the mail status bar. 9. Click New Msg: to myself, attach a zip file using the file picker. 10. Click Send: compose window disappears, mail status bar shows "Sending message..." but it never sends - waited about 5 minutes, which was more than ample. 11. Disconnect: get the "Sending of message failed" alert. 12. Click OK: the compose window reappears. Message can be saved to Drafts at this point. Below is from message source of failed send (nothing unusual that I can see): From - Wed Mar 07 08:10:34 2001 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 FCC: mailbox://kchayka@mail.citilink.com/Sent Message-ID: <3AA6415A.30401@citi-link.com> Date: Wed, 07 Mar 2001 08:10:34 -0600 From: kchayka <kchayka@citi-link.com> X-Mozilla-Draft-Info: internal/draft; vcard=0; receipt=0; uuencode=0 User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; 0.8.1) Gecko/20010306 X-Accept-Language: en MIME-Version: 1.0 To: kchayka <kchayka@citi-link.com> Subject: send zip Content-Type: multipart/mixed; boundary="------------030504010107010105030606" This is a multi-part message in MIME format. --------------030504010107010105030606 Content-Type: text/plain; charset=us-ascii; format=flowed Content-Transfer-Encoding: 7bit send a zip file --------------030504010107010105030606 Content-Type: application/octet-stream; name="test-2.ZIP" Content-Transfer-Encoding: base64 Content-Disposition: attachment; filename="test-2.ZIP" UEsDBAoAAAAAAGVdTypGZdgpsj8AALI/AAAQACQAZm9udF9wcmVmcy0yLmdpZgoAIAAAAAAA [snip to end of file contents - was a zipped gif file, size 17kb] EAAAAAAAAAAAACAAAAAAAAAAZm9udF9wcmVmcy0yLmdpZlBLBQYAAAAAAQABAD4AAAAEQAAA AAA= --------------030504010107010105030606-- Message source from successful jpg send: From - Wed Mar 07 08:03:55 2001 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 Message-ID: <3AA63FC8.7050905@citi-link.com> Date: Wed, 07 Mar 2001 08:03:52 -0600 From: kchayka <kchayka@citi-link.com> User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; 0.8.1) Gecko/20010306 X-Accept-Language: en MIME-Version: 1.0 To: kchayka <kchayka@citi-link.com> Subject: send jpg Content-Type: multipart/mixed; boundary="------------090400040700050603020009" This is a multi-part message in MIME format. --------------090400040700050603020009 Content-Type: text/plain; charset=us-ascii; format=flowed Content-Transfer-Encoding: 7bit send 1 jpg --------------090400040700050603020009 Content-Type: image/jpeg; name="test-2.jpg" Content-Transfer-Encoding: base64 Content-Disposition: inline; filename="test-2.jpg" /9j/4AAQSkZJRgABAAEAyADIAAD//gAfTEVBRCBUZWNobm9sb2dpZXMgSW5jLiBWMS4wMQD/ [snip to end of file contents, file size 3kb] 0qkAEY+YE5p69N3ehiGM3y9B+VI4GPujrTQEiqMdKjHU0kAgY4PSm7z7UwP/2Q== --------------090400040700050603020009--
Comment 1•23 years ago
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I just sent a message with a .doc attached, today. K Chayka, don't file *all* your bugs as blockers. Blockers are only used for bugs which disables extremely important features like: news reading, using bookmark manager, opening Mozilla etc. Downgrading to major, while still not confirming as this WFM.
Severity: blocker → major
I've been working on both of these bugs with varada and yes, this is a dup of 70928. I think 70862 will also be marked a dup of 70928. *** This bug has been marked as a duplicate of 70928 ***
Status: UNCONFIRMED → RESOLVED
Closed: 23 years ago
Resolution: --- → DUPLICATE
To Håkan B. Waara: just so you know, I've filed a number of other bugs and this is the only one I've ever considered a blocker, so I don't file *all* my bugs this way. As I said, this bug makes mail *unusable* for me, due to the volume of attachments I need to send for business reasons. I guess I thought that was the criteria. Marking it blocker got somebody's attention, didn't it? :) And bug 70928 is priortized as "normal", which is way wrong. Can it *please* get a higher priority?
K Chayka, the bug this is marked a duplicate of was changed from all to only on linux & mac because of a fix that seemed to fix windows platform. Since this is reported on Windows, can you confirm this doesn't happen to you with a build after 3-8-01, then I will verify it.
I will verify this as a dup, please reopen if you are still seeing this on windows builds after 3/8/01. Thanks
Status: RESOLVED → VERIFIED
This was apparently caused by the 8kb attachment size problem and was fixed with the 3/9 build socket patch. Haven't had a problem with it since then.
Updated•20 years ago
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Product: MailNews → Core
Updated•16 years ago
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Product: Core → MailNews Core
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Description
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