Status

RESOLVED FIXED
7 years ago
2 months ago

People

(Reporter: dividehex, Assigned: hlangi)

Tracking

Details

(Whiteboard: [ready to return])

(Reporter)

Description

7 years ago
My hdd died in my macbook this weekend.  It stopped booting osx so I booted a linux rescue disk and ran a short and extended self test on the hdd using smartctl.  Both tests failed and I could hear the disk making loud clicking noises of death.

I do not have any data that needs to be recovered from it since I do keep backups up to date but there might be sensitive data stored on it such as passwords and keys.

I will drop this off with Desktop tomorrow 12/19.

Serial:  W88486SL1GA
Asset Tag:  00913
(Assignee)

Updated

7 years ago
Assignee: desktop-support → hlangi
Status: NEW → ASSIGNED
(Assignee)

Comment 1

7 years ago
Ran disk utility to verify and repair the drive, both completed within a few minutes without errors. Found errors while running verify disk permissions and repair disk permissions. Wiped hdd and reinstalled Lion since you have a recent backup. Just come by my desk to pick it up.
Whiteboard: [ready to return]
(Reporter)

Comment 2

7 years ago
Thanks Henry, I picked it up this morning. 12/27
(Assignee)

Updated

7 years ago
Status: ASSIGNED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → FIXED
Product: mozilla.org → Infrastructure & Operations

Updated

2 months ago
Product: Infrastructure & Operations → Infrastructure & Operations Graveyard
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