Closed Bug 713140 Opened 9 years ago Closed 9 years ago
Browser Crash [@ ns
Download Manager::Remove Downloads For URI(ns IURI*) ]
Seen while looking at trunk crash stats. Some Reports show up in 11.0a1, but if looks as if crashes increased in this signature on the trunk starting with the 20111220112824 build. So far all reports are Windows. https://crash-stats.mozilla.com/report/list?signature=nsDownloadManager::RemoveDownloadsForURI%28nsIURI*%29 Possible pushlog regression range based on crash stats: http://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=d75ebb37080e&tochange=2afd7ae68e8b https://crash-stats.mozilla.com/report/index/690629c4-f550-489d-b16a-7f50d2111222 Frame Module Signature [Expand] Source 0 xul.dll nsDownloadManager::RemoveDownloadsForURI toolkit/components/downloads/nsDownloadManager.cpp:254 1 mozutils.dll je_malloc memory/jemalloc/jemalloc.c:6306 2 xul.dll NS_TableDrivenQI obj-firefox/xpcom/build/nsISupportsImpl.cpp:49 3 mozutils.dll choose_arena memory/jemalloc/jemalloc.c:2972 4 xul.dll nsMaybeWeakPtr_base::GetValueAs toolkit/components/places/nsMaybeWeakPtr.cpp:47 5 xul.dll nsMaybeWeakPtr<nsINavHistoryObserver>::GetValue toolkit/components/places/nsMaybeWeakPtr.h:75 6 xul.dll nsMaybeWeakPtr<nsINavHistoryObserver>::operator nsCOMPtr<nsINavHistoryObserver> const toolkit/components/places/nsMaybeWeakPtr.h:70 7 xul.dll nsNavHistory::NotifyOnPageExpired toolkit/components/places/nsNavHistory.cpp:3950 8 xul.dll XPTC__InvokebyIndex xpcom/reflect/xptcall/src/md/win32/xptcinvoke_asm_x86_64.asm:90 9 xul.dll XPTC__InvokebyIndex xpcom/reflect/xptcall/src/md/win32/xptcinvoke_asm_x86_64.asm:129 10 xul.dll XPC_WN_CallMethod js/xpconnect/src/XPCWrappedNativeJSOps.cpp:1559
Crash Signature: [@ nsDownloadManager::RemoveDownloadsForURI(nsIURI*) ] → [@ nsDownloadManager::RemoveDownloadsForURI(nsIURI*) ] [@ nsDownloadManager::RemoveDownloadsForURI ]
OS: Windows 7 → All
Hardware: x86 → All
Seen mostly when users are upgrading or shutting down firefox normally
Just experienced this on Mac OSX after clicking the update "apply" button. Some minutes before that I cleaned up my download history.
Tim, can you reproduce this reliably?
It's #3 top crasher in 11.0a2 and #4 in 12.0a1.
Version: Trunk → 11 Branch
SeaMonkey 2.9a1 linux x86_64 (20120104003016) at closedown: bp-b330c4b6-81fa-4f2f-91eb-1bb782120105 sysout/syserr log ends as follows: Document https://bugzilla.mozilla.org/show_bug.cgi?id=713280#c18 loaded successfully *** LOG addons.xpi: Calling bootstrap method shutdown on firstname.lastname@example.org version 8 *** LOG addons.xpi: Calling bootstrap method shutdown on email@example.com version 0.1.5 *** LOG addons.xpi: Calling bootstrap method shutdown on firstname.lastname@example.org version 2 *** LOG addons.xpi: Calling bootstrap method shutdown on email@example.com version 0.0.2 *** LOG addons.xpi: Calling bootstrap method shutdown on firstname.lastname@example.org version 1.0 *** LOG addons.xpi: Calling bootstrap method shutdown on email@example.com version 1.2.1a.161 cz: Shutting down ChatZilla. which makes me think that the addons manager was in the process of closing down but hadn't yet reached the end of it. FWIW I have the Jökulsárlón download manager installed (version 0.4).
I also just saw this when I hit "apply update"; I *hadn't* just cleared my download history, though. A subsequent update didn't crash unfortunately :(
(In reply to Joe Drew (:JOEDREW!) from comment #7) > [...] A subsequent update didn't crash unfortunately :( Well, after comment #6 my subsequent closedowns did *not* crash, and I don't call that "unfortunate". :-)
(In reply to Sheila Mooney from comment #4) > Tim, can you reproduce this reliably? No, I tried several times with my possible STR, but no success.
I suspect the following changeset in bug 711799: http://hg.mozilla.org/mozilla-central/diff/fccaadf8161c/toolkit/components/places/nsNavHistoryResult.h Or less likely other changes in the toolkit component: http://hg.mozilla.org/mozilla-central/rev/55e953f4050b http://hg.mozilla.org/mozilla-central/rev/c4a0aafcf2d3
I rather think it's an unwanted effect of bug 711536 and probably bug 713172 will fix this, though we should also find the crash point.
(In reply to Scoobidiver from comment #10) > I suspect the following changeset in bug 711799: > http://hg.mozilla.org/mozilla-central/diff/fccaadf8161c/toolkit/components/ > places/nsNavHistoryResult.h I don't see a relation with the stack, so I don't think it's related.
Looks like the download manager code uses cached statements and connection without null checking them. So yes bug 713172 will fix this, then imo we should use a StatementCache in the component, rather than pure cached statement members.
https://tbpl.mozilla.org/php/getParsedLog.php?id=8485460&tree=Firefox Rev3 MacOSX Leopard 10.5.8 mozilla-central opt test mochitests-1/5 on 2012-01-11 11:18:49 PST for https://hg.mozilla.org/mozilla-central/rev/17a76e33b6fe (which is above https://hg.mozilla.org/mozilla-central/rev/a1a6f5452614) PROCESS-CRASH | Shutdown | application crashed (minidump found) Crash dump filename: /var/folders/Xr/Xr--yJnSEY0U11ET5NZuMU+++TM/-Tmp-/tmpDOMnxI/minidumps/B8145506-ADD1-4E8B-81D9-383DEAE4ADA8.dmp Operating system: Mac OS X 10.5.8 9L31a CPU: x86 family 6 model 23 stepping 10 2 CPUs Crash reason: EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE Crash address: 0x0 Thread 0 (crashed) 0 XUL!nsDownloadManager::RemoveDownloadsForURI [nsDownloadManager.cpp:17a76e33b6fe : 254 + 0x0] eip = 0x03efcdc8 esp = 0xbfffc720 ebp = 0x00000001 ebx = 0x03efcd3f esi = 0x143b4800 edi = 0x00000000 eax = 0x00000000 ecx = 0x14e21820 edx = 0x00000000 efl = 0x00210246 Found by: given as instruction pointer in context 1 XUL!nsNavHistory::NotifyOnPageExpired [nsNavHistory.cpp:17a76e33b6fe : 3949 + 0x25] eip = 0x04027690 esp = 0xbfffc810 ebp = 0x00000001 ebx = 0x0402758c esi = 0x00000001 edi = 0x074cdb30 Found by: call frame info 2 XUL + 0x102d46f eip = 0x042a8470 esp = 0xbfffc890 ebp = 0xbfffc8c8 ebx = 0x03d9705f esi = 0xbfffcaf0 edi = 0xbfffcab0 Found by: call frame info 3 XUL!XPCWrappedNative::CallMethod [XPCWrappedNative.cpp:17a76e33b6fe : 2902 + 0x29] eip = 0x03d98c41 esp = 0xbfffc8d0 ebp = 0x00000005 Found by: previous frame's frame pointer
(In reply to Marco Bonardo [:mak] from comment #13) > So yes bug 713172 will fix this Confirmed. The latest crashes occurs in 12.0a1/20120112 just before bug 713172 landed. > we should use a StatementCache in the component, rather than pure cached > statement members. I let this bug open as long as there's no bug filed for that.
with the backout done in bug 713172 (https://bugzilla.mozilla.org/show_bug.cgi?id=713172#c34) this should slowly disappear from the stats. Please confirm.
(In reply to Marco Bonardo [:mak] from comment #16) > with the backout done in bug 713172 > (https://bugzilla.mozilla.org/show_bug.cgi?id=713172#c34) this should slowly > disappear from the stats. Please confirm. That's great news. We'll track and wait to see what happens.
(In reply to Marco Bonardo [:mak] from comment #16) > with the backout done in bug 713172 > (https://bugzilla.mozilla.org/show_bug.cgi?id=713172#c34) this should slowly > disappear from the stats. Please confirm. Confirmed. The latest crash occurred in 11.0a2/20120120: https://crash-stats.mozilla.com/report/list?signature=nsDownloadManager%3A%3ARemoveDownloadsForURI
This might be hard to verify if we can't reproduce this originally, qa+ for now.
No crashes with this signature on 11 Beta, no crashes since the backout (20120120). https://crash-stats.mozilla.com/report/list?signature=nsDownloadManager::RemoveDownloadsForURI%28nsIURI*%29 Unless there are some other specific STR, this can be set to verified.
Marking this verified based on no reports in crashstats. If someone can reproduce this please reopen.
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